• Manage end-to-end visa and work permit processes for expatriate employees,
including document preparation, application submission, government liaison, and status
tracking.
• Provide guidance and information to clients and foreign employees regarding
Thailand's immigration laws, regulations, and requirements.
• Respond to inquiries regarding visas and work permits, offering clear advice and
support as needed.
• Accompany and represent foreign employees at the Immigration Bureau, Department
of Employment, and other relevant authorities (on-site attendance is flexible; acting as a
representative on an occasional basis).
• Maintain and update records of visa and work permit applications, approvals, and
client data to ensure accuracy, confidentiality, and organization.
Administrative Support for Visa and Work Permit Team
• Coordinate with various internal departments to ensure smooth and timely
execution of visa and work permit processes.
• Compile, maintain, and update client files regularly, ensuring data accuracy, security,
and completeness.
• Support sales for documents and internal processes.
• Prepare documents (sale contract, purchase contract, P/O, D/O, shipping documents, invoice, etc.).
• Communicate with HQ in Japan
* Other related job
Role Summary
・Seeking a Thai finance & accounting professional to play a core role in the finance and accounting function of the Thai entity and its group.
・Position level will be determined as Finance & Accounting Manager, Assistant GM, or Deputy GM based on experience and capabilities.
・Collaborates with existing Japanese and Thai management across operational and management aspects to drive organizational management and operational enhancement.
・Opportunities exist for responsibilities to expand from finance & accounting to broader corporate/administration areas, depending on performance and aptitude.
Main Responsibilities
・Management and overall coordination of finance & accounting operations.
・Review of monthly/annual closings and various reports, alongside proposing process improvements.
・Execution of key responses related to external audits, tax matters, and internal controls.
・Support for cash management planning, budget control, and management accounting (daily cash management and funding are handled by the Finance Manager).
・Coordination and communication with Japan Head Office, Regional Headquarters, and group companies in Thailand.
・Development and coaching of team members, while driving overall process improvement.
Reports to: CFO & Finance & Accounting GM (Japanese expat) President of Thai company
• Support various operational centers to achieve business plans, manage performance, gather feedback/requirements, improve operational processes, analyze numeric data, and oversee management metrics.
• Drive efficiency improvements and operational enhancements in sales and administrative processes through quantitative data analysis and management oversight.
• Coordinate across centers to establish guidelines and operational practices that prevent administrative risks.
• Review administrative operating procedures, coordinate updates, and define functional requirements whenever operational guidelines change.
• Enhance operational efficiency across customer acquisition, credit underwriting, and contract execution, supported by data analytics and performance monitoring.
• Support process optimization for loan disbursements and repayment operations, conducting quantitative analysis and management control.
• Drive efficiency and process improvements in customer call operations (inbound/outbound), incorporating numeric analysis and performance control.
• Support operational enhancements in debt collection and recovery for normal, monitored, and NPL/default accounts (including payment reminders, overdue notices, and deficit balances), backed by quantitative analysis and management oversight.
• Negotiate contract terms for third-party collection agencies, monitor agency performance, and oversee overall vendor management.
• Optimize legal proceedings and debt enforcement workflows aimed at maximizing recovery, supported by data analytics and management oversight.
• Lead and drive planning initiatives to elevate customer service standards across centers.
• Supervise and manage the execution of internal center meetings.
• Assist and oversee centers in establishing and maintaining robust compliance operational systems.
• Provide comprehensive operational support across all center functions.
• Coordinate effectively across internal departments and negotiate with external entities.
• Perform additional tasks as instructed by supervisors.
• Handle general translation and interpretation required for the above operational scope.
• Draft and maintain meeting minutes for assigned sessions.
• Manages domestic logistics as well as import and export operations, including data entry and internal process monitoring to achieve departmental
objectives. Provides administrative and sales support for business activities.
• Handling daily document transactions, customs clearance, invoices, and service to customers with full scope of documentation.
• Control and arrange logistic management both inbound and outbound effectively with logistic providers company, warehouse and shipping line.
• Handle Credit Control effectively to avoid over-credit/past due.
• Taking care of documents related to import/export, domestic business and input in the system properly.
• Administrative tasks for team such as report making support and meeting
arrangement.
• Perform interpreter and translator duties (Japanese-Thai) to efficiently support organizational operations.
• Organize and manage translation files/documents systematically, neatly, and securely.
• Support operational tasks in the Loan Approval Center, such as making calls to coordinate with customers and operating loan approval processes.
• Provide communication, interpreting, and translation services as requested by Thai and Japanese personnel to connect cross-departmental operations.
• Perform other tasks as assigned by supervisors.
• Coordinate with customer and suppliers
• Support Japanese sales about document, such as, quotation, sales order etc.
• Support translation between Japanese and Thai (Between Japanese sales and customer during meeting)
• Other tasks as assigned
• Enter transaction details into the internal system accurately and in a timely manner.
• Prepare transaction related documents, including invoice, packing list, credit/debit note and other relevant documents.
• Coordinate delivery arrangements, including communicate with suppliers, customer and logistic company.
• Perform routine tasks within the team under general supervision and guidance.
Handle customer inquiries and maintain good relationships with customers.
Receive and process Purchase Orders (POs).
Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery.
Monitor production schedules and shipment status.
Order confirmations, shipping documents, and related reports.
Follow up on customer requests, delivery schedules, and issue resolution.
Maintain accurate records in the company's ERP/Kintone system.
Perform other duties as assigned by the supervisor.
• 50% in charge of Textile Product Division and 50% in charge of Forest Product Division (examples of forest products are woodchips & biomass pellet, pulp, paper & paperboards, etc...)
• Coordinate daily sales activities and support the sales team in routine operations.
• Prepare quotations, sales contracts, invoices, and other related sales documentation.
• Liaise with customers, suppliers, and internal departments regarding orders and deliveries.
• Monitor order status to ensure timely shipment and delivery.
• Manage import and export documentation and communicate with logistics providers when required.
• Maintain and update sales records, customer database information, and related status reports.
• Respond to customer inquiries and provide comprehensive after-sales support.
• Perform additional operational tasks as assigned by the Manager and General Manager
Base 22,000-28,000 THB (Exclude language allowance)
สถานที่ทำงาน
วันที่โพสต์
2026-09-09
เนื้อหางาน
The SUPPORT OP Staff is responsible for supporting daily operational activities, coordinating with internal departments, and ensuring smooth operational processes. The role requires a proactive individual who can adapt to changing priorities, work independently, and collaborate effectively with local and multinational teams.
• Support daily operational and administrative activities.
• Coordinate with internal departments to ensure smooth operational processes.
• Prepare and maintain operational reports and documentation.
• Support communication and coordination among cross-functional teams.
• Perform other duties as assigned by the Manager.
- Plan and execute marketing activities targeting Thai tourists visiting Japan
- Manage, plan, and operate website and social media channels
- Support marketing campaigns, advertising, and PR activities
- Coordinate and communicate with clients, partners, and related stakeholders
- Manage content for digital platforms and SNS channels
The main responsibility is to coordinate sales operations, manage orders, oversee online stores on E-commerce platforms, and support the sales team to drive sales performance and achieve the company's targets.
• Manage customer orders, prepare quotations, issue invoices/cash bills, and coordinate shipment arrangements with logistics providers.
• Monitor competitors' pricing structures, promotional campaigns, discount programs, and free shipping offers in order to maintain competitive pricing
• Create promotional content and handling customer chats to support sales conversion
• Track competitors' new products, product presentation methods, visual materials, short videos (TikTok/Reels), and product descriptions to apply best practices to the company's online stores
• Review customer feedback and complaints on competitors' platforms to identify pain points and improve products and services
• Collect and consolidate sales data, commission data, and order information from backend systems such as Shopee, Lazada, TikTok Shop, POS, and CRM
• Organize and clean data by removing duplicates, canceled orders, and refunded transactions to ensure reporting accuracy
• Liaise with the Production Control department at the head office in Japan and coordinate with the Sales Division on product delivery schedules and confirmations.
• Manage delivery control and shipment arrangements, promptly alerting management and the Sales Division regarding critical items.
• Report excess inventory to the sales team and support strategies to clear stock.
• Work closely with the internal sales team, colleagues at overseas sales offices, and other related departments in day-to-day operations.
• Support daily operation improvements through data management, performance tracking, and the preparation of regular reports.
• Perform other related tasks as assigned.
• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions