Accounting and Finance
- Process monthly payments and financial transactions.
- Record expenses and issue invoices through the accounting system.
- Prepare monthly financial reports, including expenses, revenue, and cash flow reports.
- Coordinate with external accounting firms and auditors, including financial statement reviews and audit support.
Human Resources and Labor Affairs
- Manage HR-related documentation and employee records.
- Handle visa and work permit applications and renewals for expatriate employees.
- Support HR administrative activities and ensure compliance with labor regulations.
Legal and Compliance
- Mitigate legal risks by coordinating with legal advisors and consulting firms.
- Prepare and manage corporate documents related to company registration, taxation, and employment matters.
- Communicate compliance requirements and provide guidance to employees regarding legal and regulatory matters.
Sales Support and Customer Service
- Coordinate and prepare venues and logistics for events and business activities.
- Prepare and manage customer-related documentation, including local language translations and reports for the headquarters.
Coordination and General Administration
- Coordinate with distributors, vendors, and business partners.
- Oversee office administration and daily operational support.
- Provide administrative and operational support as assigned by management and team members.
• Manage office procurement, including sourcing and purchasing office supplies and pantry items.
• Liaise with vendors to obtain quotations, process purchase requisitions (PR) and purchase orders (PO), and prepare payment documentation for submission to the accounting team.
• Maintain a well-organised and efficient office environment, ensuring cleanliness and proper upkeep of facilities.
• Coordinate with building management on maintenance matters, including repairs, lighting, and other facility-related issues.
• Supervise office support staff (e.g. cleaners) to ensure workplace cleanliness and organisation standards are met.
• Arrange company transportation and coordinate with drivers to support management and business operations.
• Provide support for expatriate staff, including visa and work permit arrangements, accommodation, and general relocation assistance for employees and their families.
• Deliver general administrative and operational support to ensure smooth day-to-day office functioning.
・ Manage and supervise the daily operations of the HR and administration team, providing clear direction and mentorship to ensure high performance and alignment with company goals.
・ Oversee the full spectrum of HR functions, including recruitment, onboarding, compensation and benefits, and performance management, supporting both sales and technical engineering departments.
・Report and coordinate closely with Japanese management and expatriates, maintaining clear, structured, and regular communication regarding local HR and administrative matters.
・Ensure all company operations, employment contracts, and workplace practices strictly comply with Thai labor laws, tax regulations, and international corporate standards.
・Localize, implement, and enforce company policies, codes of conduct, and ethical guidelines in alignment with the Japanese headquarters' corporate governance framework.
・Direct all office administration activities, including facility management, vendor procurement, asset management, and general corporate coordination.
・Maintain absolute confidentiality and strict control over sensitive information, including corporate documentation, payroll data, and personnel records.
・Develop and monitor workplace safety protocols and risk assessment procedures, ensuring a safe environment for office staff and field personnel handling machinery-related tasks.
・Streamline documentation, reporting, and archiving systems to meet the highly detailed, structured requirements of a Japanese trading environment.
・Act as the primary liaison for internal conflict resolution, employee grievances, and cross-cultural communication to maintain harmony and a productive work culture.
• Coordinate and manage import operations for frozen food products
• Prepare and handle import/export documentation and related paperwork
• Liaise with forwarders, shipping companies, suppliers, and related authorities
• Coordinate customs clearance and import procedures
• Apply for and manage import licenses and other required permits
• Monitor shipment schedules and ensure timely delivery
• Maintain and update import records and inventory data
• Handle stock control and inventory monitoring
• Coordinate with internal departments regarding delivery schedules and stock availability
• Communicate and report to HQ in Japan regarding import status, shipment updates, and inventory matters
• Support sales team with administrative and coordination tasks
• Perform other related duties as assigned
• Provide comprehensive secretarial support to the President & CEO, alongside administrative support to the Strategic Planning Department and related business units.
• Manage the President’s schedule, including coordinating appointments, meetings, and business travel arrangements.
• Handle general administrative duties such as preparing reports, processing applications, and managing payment-related tasks, ensuring an organised and efficient working environment.
• Arrange and coordinate business trips, internal and external meetings, and corporate hospitality activities (including client entertainment and golf engagements).
• Support the President’s involvement in external organisations and associations, including JCC, JAT, TJA, and related educational institutions.
• Develop and maintain strong working relationships with external stakeholders, including client secretariats, business associations, and service providers.
• Liaise effectively with internal stakeholders, including corporate and business divisions, affiliated companies, headquarters, and regional offices, in support of the President’s activities.
• Collaborate closely with the Corporate Planning / Strategic Planning Department to ensure seamless coordination and support for departmental initiatives and executive functions.
1. Multilingual Administrative Support (Thai / English / Chinese)
• Provide administrative assistance including document preparation, translation, and basic interpretation support between
Thai, English, and Chinese business communications.
• Draft, translate, and maintain correspondence, reports, meeting materials, and internal documentation in multiple languages as required.
• Support coordination with internal teams, external partners, and service providers where multilingual communication is required.
• Ensure accuracy and consistency of translated materials in line with company standards and confidentiality requirements.
2. GM & Project Support
• Support the General Manager (GM) in daily administrative and coordination tasks including schedule coordination, meeting preparation, follow-up actions, and documentation.
• Assist assigned Project Managers with project-related administrative tasks, including task tracking, meeting coordination,
document control, and status follow-up.
• Support clearly assigned tasks on a case-by-case basis, as separately instructed by the GM or Project Managers.
• Facilitate smooth communication and task alignment between projects, administrative functions, and relevant stakeholders.
3. Coordination & General Support
• Maintain organized records of documents, communications, and project-related materials.
• Monitor and follow up on assigned action items to ensure timely execution.
• Lead and manage customer service, order processing and warehouse operations to ensure seamless end-to-end fulfilment and high service reliability
• Oversee daily handling of customer enquiries, order management and issue resolution, ensuring prompt, accurate and professional responses across all channels
• Drive excellence in customer experience across all touchpoints, maintaining high standards of responsiveness, accuracy and service quality
• Establish, monitor and continuously improve key service KPIs, including response times, order accuracy and complaint resolution
• Manage escalations from retail partners and internal stakeholders, ensuring timely and effective resolution
• Oversee logistics and distribution operations, coordinating with third-party logistics providers, warehouses and internal teams to ensure efficient inbound and outbound flows
• Ensure compliance with shipping regulations, customs requirements and local legal standards
• Optimise transportation, warehousing and distribution processes to enhance efficiency and reduce operational costs
• Manage inventory control, including stock accuracy, stocktaking and inventory optimisation
• Monitor delivery performance, resolve logistics issues and drive continuous improvement through data-driven insights and technology adoption
• Drive process excellence across the end-to-end supply chain, ensuring standardisation, efficiency and compliance with internal policies
• Ensure effective utilisation of systems and tools (e.g. ERP, CRM and planning platforms) for order management, inventory control and reporting
• Develop and maintain regular operational reports and dashboards, covering service levels, inventory performance and forecast accuracy
• Identify and implement process improvements, including digitalisation and automation initiatives in collaboration with regional or global teams
• Lead, develop and coach the customer service and supply chain team, fostering a culture of accountability, collaboration and continuous improvement
• Define clear roles, objectives and performance metrics, conducting regular performance reviews and supporting capability development
• Collaborate closely with Sales, Marketing, Finance and other functions to align on forecasts, campaigns and customer requirements
• Ensure full compliance with internal quality standards, company policies and regulatory requirements
• Support audits, certifications and internal controls as required
• Identify operational risks across service and supply chain functions, implementing mitigation plans and business continuity measures
• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
We are seeking a polished, intelligent and highly discreet professional to provide first-class executive support at senior management level. The ideal candidate will be mature, commercially aware and capable of operating with sound judgement and composure in a dynamic corporate environment.
• Provide comprehensive administrative support to senior executives, including diary management, preparation of correspondence and documentation, and coordination of domestic and international travel arrangements.
• Organise and coordinate management meetings, board-level sessions and corporate events, ensuring seamless execution and professional presentation at all times.
• Oversee the management of official company documentation, including the issuance of certified copies and liaising with the Department of Business Development (DBD) to obtain updated statutory documents when required.
• Undertake special assignments and lead cross-functional initiatives on behalf of senior management, ensuring timely delivery and alignment with organisational objectives.
• Act as a trusted liaison between executives and internal departments, facilitating clear communication and ensuring appropriate follow-up on key matters.
• Handle confidential and sensitive information with the utmost discretion and integrity.
Perform additional duties as reasonably assigned by supervisors.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
• Clinic reception and medical interpretation
• Assisting and guiding patients
• Providing support for medical interpretation(Onsite, Online)
• Performing various administrative tasks necessary for clinic operations
• Joining One-month training period provided
• Other related jobs