• Issue purchase orders (PO) of electronic components to suppliers.
• Manage planning and scheduling; coordinate with factory planners.
• Maintain inventory control, prepare Just-in-Time (JIT) reports, and minimize aging stock.
• Monitor incoming shipments from manufacturing factories.
• Liaise with 3PL forwarders and warehouse providers regarding incoming shipments and inventory.
• Liaise with 3PL agents and customs authorities regarding import duty reimbursement.
• Handle damaged goods, coordinate returns to factories, and conduct stock-taking activities.
• Support management with ISO and CSR activities (ad-hoc).
• Oversee and streamline day-to-day business operations, including general administration, office management, and internal affairs.
• Manage end-to-end logistics, supply chain, and warehouse operations to ensure timely distribution and inventory accuracy.
• Utilize SAP (particularly Sales Order [SO] and Supply Chain Management [SCM] modules) to monitor workflows, process transactions, and maintain system data integrity.
• Perform data analysis, reporting, and operational tracking using advanced Microsoft Excel functions to support executive decision-making.
• Supervise operational vendor relationships, procurement of office/facility supplies, and service contracts to optimize operational costs.
• Coordinate cross-functionally across departments to resolve operational bottlenecks and ensure compliance with internal standard operating procedures (SOPs).
• Prepare routine operational performance reports, KPIs, and operational budget updates for senior leadership.
• Responsible for documentation for department business including control stock, arranging logistics and operation, importing and exporting business, inputting the data and monitoring all internal procedures related to businesses of the department to achieve Department target. In addition, he/she has to support GM/AGM/Salesperson for business operations.
• Precisely prepare documents (sale contract, purchase contract, purchase order, delivery order, all related shipping documents, tax invoice, etc.)
• Contact customers/suppliers/vendors to arrange materials delivery. Inform delivery schedule to customer. Follow up shipping documents from a supplier and send them to the customer. Keep a record of shipment/delivery and make a proper report once required.
• Check customer's payment and prepare payment to suppliers/vendors. Report to sales PIC if any problem. Always keep monitoring overdue, over-credit and inventory positions.
• Control stock business operation. Check inventory, customer’s forecast/order/delivery. Take care of all necessary import/export clearance procedures. Negotiate with warehouse and logistic agents for all shipment arrangements and expenses.
Sales Administration & Support
• Handle email and phone correspondence with clients and internal departments (inquiries, coordination, and follow-ups).
• Prepare, format, and edit sales materials, including presentations, business proposals, quotations, and contract-related documents.
• Maintain customer information and manage negotiation/meeting records within the internal database.
• Assist with order processing and billing-related administrative tasks.
Interpretation & Client Engagement Support
• Accompany Japanese sales representatives to client visits and business meetings.
• Provide consecutive interpretation during meetings, presentations, and discussions (Japanese ⇔ Local Language / English).
• Prepare meeting minutes and assist with post-meeting client follow-ups.
Other Related Duties
• Handle general department administration and provide ad-hoc support as needed.
1. Progress Management & Deadline Follow-up
• Task Management: Monitor the daily progress of instructions and assignments given by the manager to team members.
• Deadline Management: Follow up with and check in on team members to ensure all tasks are completed according to the scheduled deadlines.
• Issue Reporting: Promptly report and consult with the manager if delays or problems are anticipated.
2. Spare Parts Inventory Management
• Inventory Tracking: Manage data and verify actual stock levels of spare parts required for repairs and maintenance.
• Ordering & Replenishment: Place timely orders for parts to prevent shortages and maintain optimal stock levels.
• Stocktaking: Conduct regular inventory audits to strictly track incoming and outgoing stock.
• Coordinate with Customer, Supplier, and company
• Basic knowledge of accounting (AR-PR), Import-Export.
• Prepare and manage quotations and purchase orders (PO)
• Handle and follow up on import-export processes
1. Administrative & Facility Support 60%
• Manage company fleet vehicles, including driver scheduling, maintenance, tax, and insurance renewals.
• Supervise and coordinate daily tasks for housekeepers and gardeners to ensure office cleanliness and garden maintenance.
• Manage office inventory and supplies, ensuring adequate stock levels and procurement as needed.
• Handle routine office administration and support team members in administrative tasks.
2. Secretarial & Expatriate Support (Japanese Executives) 40%
• Provide secretarial support to Japanese expatriates (currently 3 expats, with 1 more joining in December).
• Act as a primary communication bridge and coordinator between Thai employees and Japanese expatriates using English.
• Arrange business trips for Japanese expatriates, including booking flights, hotels, and local transportation.
• Coordinate with agencies or internal teams regarding Visa and Work Permit applications and renewals for Japanese expatriates.
• Coordinate between internal teams and external clients to support sales operations.
• Liaise with clients regarding delivery schedules, tracking, and order updates.
• Prepare and issue sales documents (Quotations, Invoices, Receipts, POs, etc.).
• Maintain client records, order tracking, and sales reports using MS Excel.
• Handle incoming inquiries and administrative tasks for the sales team.
• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
• Handle customer orders in the South East Asia region, coordinating directly with customers and the Sales team.
• Coordinate with the Sales team and manufacturing plants in Thailand and overseas to ensure order fulfillment.
• Verify the accuracy of order information and related documents.
• Follow up on production and delivery status, assisting in resolving any issues during the order and delivery process.
• Perform order processing tasks and provide excellent customer support to ensure smooth and efficient operations.
• Prepare, manage, and maintain all related documents for orders.
• Provide full secretarial support to the President
• Manage schedules and appointments
• Handle visitor reception and coordination
• Arrange transportation and logistics
• Support various administrative and miscellaneous tasks (all-around support role)
• Drive company vehicle for the President after business dinners or events
Note: Attendance at business entertainment events is not mandatory
• Other related tasks
※ Handling Accounting, Admin and HR job
1) Make billing notes and send them to the customers, and check AR collection situation
2) Record AR collection in ERP system, and make summary of bank statements
3) Make monthly inventory report by supporting stock check at the end of month
4) Record export sales and import purchase in ERP system based on the exchange rate
5) Make payments, process incoming invoices, and verify receipts/Tax invoice, record in ERP system
6) Manage/Repair office supplies or company assets (car, PC etc), and order new supplies or asset as needed
7) Handle admin job like holding company trip, company party, seminar, making uniform etc
8) Handl Japanese (VISA/WP) application and renewal.
9) Handle salary related job such as payroll, provident fund, social security insurance, attendance etc
10) Other tasks assigned by Managers
- Plan and execute marketing activities targeting Thai tourists visiting Japan
- Manage, plan, and operate website and social media channels
- Support marketing campaigns, advertising, and PR activities
- Coordinate and communicate with clients, partners, and related stakeholders
- Manage content for digital platforms and SNS channels
1.Coordinated and negotiated with overseas companies regarding export operations, warranty claims, and new model projects.
2.Coordinated with suppliers in Thailand to arrange production schedules and shipments for overseas destinations.
3.Managed communication, document preparation, and Japanese-language correspondence with overseas customers and partners.
4.Explained project requirements and translated technical consultations between engineering teams and Japanese specialists.
Supported the preparation and analysis of monthly sales reports.
ติดต่อประสานงาน เจรจางานกับบริษัทที่ต่างประเทศเรื่องงานส่งออก, งานเคลม, New model
ประสานงานกับซัพพลายเออร์ในเมืองไทย เพื่อกำหนดการจัดส่งงานไปยังต่างประเทศ
ประสานงาน จัดส่งเอกสาร ตอบและแปลภาษาญี่ปุ่นให้กับปลายทาง
อธิบายรายละเอียดงาน แปลการขอคำปรึกษาให้ทีมเอนจิเนียร์กับผู้เชี่ยวชาญชาวญี่ปุ่น
ซัพพอร์ตการทำรายงานการขายประจำเดือน
• Support various operational centers to achieve business plans, manage performance, gather feedback/requirements, improve operational processes, analyze numeric data, and oversee management metrics.
• Drive efficiency improvements and operational enhancements in sales and administrative processes through quantitative data analysis and management oversight.
• Coordinate across centers to establish guidelines and operational practices that prevent administrative risks.
• Review administrative operating procedures, coordinate updates, and define functional requirements whenever operational guidelines change.
• Enhance operational efficiency across customer acquisition, credit underwriting, and contract execution, supported by data analytics and performance monitoring.
• Support process optimization for loan disbursements and repayment operations, conducting quantitative analysis and management control.
• Drive efficiency and process improvements in customer call operations (inbound/outbound), incorporating numeric analysis and performance control.
• Support operational enhancements in debt collection and recovery for normal, monitored, and NPL/default accounts (including payment reminders, overdue notices, and deficit balances), backed by quantitative analysis and management oversight.
• Negotiate contract terms for third-party collection agencies, monitor agency performance, and oversee overall vendor management.
• Optimize legal proceedings and debt enforcement workflows aimed at maximizing recovery, supported by data analytics and management oversight.
• Lead and drive planning initiatives to elevate customer service standards across centers.
• Supervise and manage the execution of internal center meetings.
• Assist and oversee centers in establishing and maintaining robust compliance operational systems.
• Provide comprehensive operational support across all center functions.
• Coordinate effectively across internal departments and negotiate with external entities.
• Perform additional tasks as instructed by supervisors.
• Handle general translation and interpretation required for the above operational scope.
• Draft and maintain meeting minutes for assigned sessions.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
• Sales Execution & Coordination: Execute sales plans and departmental strategies to achieve organizational targets; coordinate based on instructions and information received from relevant departments.
• Interpretation & Translation: Provide accurate and contextually appropriate interpretation and document translation.
• Compliance: Strictly adhere to company policies, internal rules, regulations, and legal compliance principles.
• Confidentiality & Security: Protect and maintain company confidentiality, safeguard organizational assets, and follow department disaster/crime prevention measures.
• Reporting & Communication (Hourenso): Promptly report, communicate, and consult with supervisors (Hourenso), sharing department issues to collaborate on solutions.
• Administration & General Support: Handle general administrative tasks for the department and perform other duties as assigned by supervisors.
Handle customer inquiries and maintain good relationships with customers.
Receive and process Purchase Orders (POs).
Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery.
Monitor production schedules and shipment status.
Order confirmations, shipping documents, and related reports.
Follow up on customer requests, delivery schedules, and issue resolution.
Maintain accurate records in the company's ERP/Kintone system.
Perform other duties as assigned by the supervisor.