• Maintain a good relationship and business opportunity with current client accounts
• Expand new client accounts to explore business opportunity
• Present and selling products/services using solid approach to clients
• Achieve agreed upon sales targets and outcomes within schedule
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Issue related report as assigned i.e. sale report, sale planning report, client data report
• Coordinate with Headquarter
• Maintain a good relationship and business opportunity with current client accounts
• Expand new client accounts to explore business opportunity
• Present and selling products/services using solid approach to clients
• Achieve agreed upon sales targets and outcomes within schedule
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Issue related report as assigned i.e. sale report, sale planning report, client data report
• Coordinate with Headquarter
- Routine operation to manage and maintain robust enterprise networks, including LANs, WANs, and other network components, ensuring they meet business needs and performance objectives.
- Provide support for network hardware and software, including routers, switches, firewalls, WLAN and security devices.
- Proactively monitor network performance, troubleshoot issues, and identify areas for security improvement.
- Collaborate with vendors and/or other professionals and ensure that customers’ networks operate smoothly and with quality.
- Prepare periodic reports and ensure delivery to customers.
- Keep up to date on the latest networking technologies and best practices.
- This role may require the employee to be available outside of regular working hours (incl. weekends and holidays).
- Other duties as assigned by supervisor.
Responsible for a range of tasks spanning both management and sales/business development aspects:
1. Management Planning:
- P&L management, budget formulation, and budget-to-actual management
- Support for formulating mid-term and annual business plans
- KPI setting and monitoring (e.g., target management for transaction volume, number of farmers)
- Preparation of internal and external reporting materials
2. Sales & Business Planning:
- Conceiving and planning new businesses/services
- Negotiation and collaboration scheme development with business partners (trading companies, manufacturers, local businesses, etc.)
- Designing and supporting the execution of sales strategies
- Market research, competitor analysis, and business feasibility assessment (including basic valuation)
Finance
- Maintain Accounts Payable - Oversea & Local
- Forward contract & Reconciliation
- Liaise with Bank - Booking Forward contract
- Prepare and review payment - Overseas & Local
Account
- Monthly/Yearly closing
- Monthly Internal Financail Statement
- Maintain monthly tax/withholding tax form
- Maintain Fixed Assets Register
- Output/Input Vat report
- Helping Job as Accounting Manager Assigned.
- Support on audit matters
**If candidates have HR related experiences, they will be assigned to support some HR tasks
[Organizational Structure] 100 employees
[Reporting Line] Japanese Manager
Conduct client interviews to identify issues and needs
Propose solutions and sell applications and hardware based on identified issues
Handle internal coordination after receiving orders and provide after-sales support following delivery
Sales method: New client acquisition and existing client (route) sales
Sales area: Within Thailand
Company cars are available for business trips, so you can rest assured.
• Proceed Information Security Assessment for customers
• Support to create/update Cybersecurity common solutions (Endpoint security, Network security, Cloud security, awareness etc.)
• Support sales for Cybersecurity technical aspects (Create materials , explain to customers etc.)
• Support technical POC for product evaluation
- Approach clients and propose our precious metal products for industrial applications
Main clients: Manufacturing companies, such as those in the semiconductor and automotive industries
- Manage sales activities and maintain strong relationships with existing clients in designated areas (e.g., Chiang Mai, Khon Kaen)
- Coordinate and communicate with the Japanese headquarters regarding orders, technical inquiries, and support
- Perform other related duties as assigned
1. Finance & Accounting Management Task:
a. Responsible for treasury supporting.
b. Responsible for processing payments, including issuing checks and performing SMART transfers for vendors billing including staff claims for payment recording upon receiving approval from the Financial Accounting (FA) Manager & checking supporting documents.
c. Ensure all bank statements are accurately maintained, organized, and filed for easy reference and audit purposes and month-end reconciliation all bank accounts to ensure accurate financial reporting.
d. Process withholding tax whenever it is applicable, issuing WHT certificate attached with the relevant payment for signature.
e. In charge for WHT and VAT report & filing on monthly basis.
2. Responsible for AR, Billing & collection Task:
a. Handle the preparation of all required customer billing documents, ensuring accuracy and timeliness.
b. Confirm payment schedules with customers, coordinating with the messenger team for collections to secure timely payments.
c. Immediately inform the FA Manager of any issues or delays in the billing or collection process to ensure proactive problem resolution.
d. Ensure that all received customer payments are accurately recorded in the GSE system, maintaining up-to-date and accurate accounts receivable data.
e. Month-end reconciliation by assisting in reconciling AR monthly to ensure accurate financial reporting.
3. Others Task:
a. Coordination on Non-PO Invoices: Collaborate with relevant teams to verify and follow up on all non-PO (Purchase Order) invoices to ensure they are recorded within the correct accounting month.
b. Month-end reconciliation by assisting in reconciling non-PO payables monthly to ensure accurate financial reporting.
c. other works as assigned.
• Oversee daily General Affairs (GA) operations, including office facilities, welcoming guests, and coordinating of drivers and housekeeping staff.
• Coordinate and manage meeting room bookings, ensuring all necessary facilities and equipment are prepared and functioning properly.
• Represent the Purchasing Department in managing routine operational processes.
• Perform various administrative tasks such as arranging business travel (airfare, transport, accommodation), managing office supplies and stationery, and supporting office renovation projects.
• Support the HR & GA departments in maintaining and updating documents, reports, and personnel files in line with relevant policies, including document management, PDPA, and purchasing.
• Assist HR & GA with employee services, including annual health checks, renewal of health and life insurance, business travel arrangements, and company recreational activities.
• Liaise with government agencies and third parties for documentation and coordination, both on-site and online, including the Social Security Office, Labour Department, Department of Business Development, Immigration Bureau, vendors, etc.
• Support senior management with documentation related to business travel, accommodation arrangements, reimbursement processes, and coordination with the head office.
• Assist the Accounting & Finance Department in reviewing expense claim documents before system entry.
• Provide support with any ad hoc tasks as required.
• Design a Business Solution upon SaaS (Microsoft, AWA, any emerging SaaS.)
• Product manager and Pre-Sales function for the above solutions
• Any other related activities (Finding new product, collaboration with Sales Team/Customer/Partners for sales promotion etc.)
・To assist Sales Manager (JPN)
・Providing company's products/service recommendations to customers
・Manage customer's order or issues
・Contact vendors for products purchasing, products pricing, products recommendations
・Translation between Sales Manager and IT Staffs in Meeting (For project cooperation)
-Report to the Director of External Contact Centers Operations based in Paris, France
-Responsible for managing daily Contact Center operations of our Japanese speaking markets
-Oversee both Customer Care and Reservation activities
-Monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels
-Monitor daily operations performance of the outsource
-Analyze performance & customer satisfaction on each activity, identifying areas for improvement, and come up with strategies to tackle with these issues
-Manage and improve Quality delivered by each contact center
-Conduct quality assessments and calibrations with our outsource
-Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience
-Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality
-Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality
-Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience
-Must travel to Japan, Tokyo 50%
1. Find new customers (Company Product : Marketing, influencer, social media management, Digital Marketing, Ads)
2. Maintain a good relationship with current customers
3. Co-operate between Customer and internal marketing team.
4. Lead, mentor, and manage the sales team to achieve individual and team targets.
5. Prepare and deliver compelling sales presentations and proposals.
6. Stay updated on market trends, competitor activities, and industry developments.
7. Monitor and report on sales performance metrics and suggest improvements to Japanese MD
1. Financial Planning & Cash Flow Management
- Develop and manage cash flow forecasts to ensure liquidity.
- Oversee budgeting, financial planning, and variance analysis.
- Monitor and optimize revenue collection from stores, POS, and online channels.
2. Accounting and Financial Reporting
- Supervise daily accounting operations to ensure accuracy and compliance with accounting standards (TFRS / IFRS).
- Lead the monthly, quarterly, and annual financial closing process.
- Ensure accurate and timely recording of financial transactions across all branches.
3. Taxation & Internal Controls
- Review and ensure proper preparation and submission of all tax reports (VAT, Withholding Tax, Corporate Income Tax, etc.).
- Coordinate with external auditors and relevant government agencies.
- Implement and maintain effective internal control procedures.
4. Financial Analysis & Business Support
- Analyze P&L, sales performance, cost of goods sold, and profitability across retail channels.
- Provide financial insights and recommendations to support strategic business decisions.
- Support retail expansion plans through investment and ROI analysis.
5. Team Leadership & Process Improvement
- Lead and develop a high-performing finance and accounting team.
- Establish and improve financial processes and accounting systems for efficiency and accuracy.
- Ensure compliance with company policies and external regulations.
• Drive company internal Communication & Branding
Initiate and lead communication and branding activities to promote the company philosophy and align with the business direction for the company and Group company in Thailand
• Manage Employee Relations Events
Organize employee relation activities such as company trips, New Year celebrations, and other internal events within the company
• Support Employee Engagement
Collaborate on the planning and execution of employee engagement initiatives to foster a positive and inclusive workplace culture within the company
• Enhance company Branding
Execute employer branding strategies to elevate the company and Group company in Thailand image and reputation within the broader community
• Lead ESG & CSR Initiatives and enhance Affiliates Engagement in ESG perspective
Develop and implement Environmental, Social, and Governance (ESG) and Corporate Social Responsibility (CSR) programs to strengthen the company and Group company in Thailand corporate branding.
• Initiate ESG Training & Awareness
Organize ESG-related training sessions and awareness campaigns for employees to foster a culture of sustainability and ethical responsibility.
• Perform Additional Duties
Carry out other tasks and responsibilities as assigned to support departmental and organizational goals
- Sales and relationship management with existing clients (Mainly responsible for the Rayong area)
- Collaborate with project teams, maintenance teams, factory managers, and subcontractors for effective resource allocation and tracking
- Gather sufficient information on-site for troubleshooting
- Prepare documentation with critical analysis and provide suggestions for error correction
- Deliver goods and visit customers as needed
- Conduct technical presentations using PowerPoint
- Communicate technical knowledge clearly and understandably
- Coordinate with the Company Director and Assistant Sales Manager
Timeline:
- Monitor the project timeline based on the established start date and deadlines
- Collaborate with the team to strategize solutions to prevent or minimize delays
Report:
- Prepare analysis or related reports that are clear and easy to understand, based on sufficient information
- Communicate technical information to the person in charge in a clear and accurate manner
• Perform all aspects of selling to maintain and develop new and existing customers including preparation of quotations, closing orders, monitor the order process and resolving customer problems.
• Prepare documents such as RFQ, FA, FAP, Customer and Supplier Application, and others.
• Support the customer requirment, follow up any issues, active to solve immediately.
• Ability to read basic some dimension of drawing.
• Other related tasks
- Give advice and recommend information to Thai or Japanese customers in Thailand about buying and selling Real estate in Japan
- Search and present real estate in Japan information according to customer needs
- Contact and check the information with a real estate agent in Japan.
- Follow up and provide assistance to customers throughout the transaction
- Plan sales strategies
- Attend the organization of seminars on real estate
- Translate contract documents
- Other tasks as assigned
• Client Acquisition and Relationship Management:
- Identify and target potential clients who could benefit from our solutions.
- Develop and maintain relationships with existing clients, understanding their business needs and how our solutions can meet those needs.
- Network at industry events and through professional organizations to generate leads.
• Sales Strategy and Execution:
- Develop and execute sales strategies to achieve sales targets.
- Present and demonstrate our software capabilities to potential clients.
- Understand the competitive landscape and position our solution effectively against competitors.
• Needs Analysis and Solution Customization:
- Conduct needs analysis to understand the specific requirements of clients.
- Work with technical teams to tailor our solutions that meet client needs.
- Provide customized presentations and demonstrations of our software.
• Contract Negotiations and Closing Deals:
- Negotiate contract terms and conditions.
- Close sales deals and meet or exceed sales quotas.
- Collaborate with legal teams to ensure contracts are compliant and beneficial.
• After-Sales Support and Account Management:
- Provide after-sales support, ensuring client satisfaction and resolving any issues.
- Manage accounts to identify upselling and cross-selling opportunities.
- Keep clients informed about product updates and new features.
• Market Analysis and Reporting:
- Stay updated on industry trends and market conditions.
- Provide feedback to the product development teams based on client needs and market demands.
- Prepare and deliver sales reports to management, highlighting sales performance, challenges, and opportunities.
• Collaboration with Internal Teams:
- Work closely with marketing teams to develop effective sales materials and campaigns.
- Collaborate with the product development team to align sales strategies with product roadmaps.
- Coordinate with customer service teams to ensure a seamless client experience.
• Continual Learning and Professional Development:
- Keep up-to-date with new our technologies and sales techniques.
- Attend training sessions and professional development courses.
- Participate in industry forums and webinars to stay informed about the latest IT trends.