1. Follow up and respond to quality complain (NCR Report) from the customer and register in the NCR Log Sheet as NCR#YY-0XX.
2. Follow up the investigation and improvement from the supplier such as 8D Report or 5Why Report then submit to the customer.
3. Prepare and submit PPAP for both new part and part change to the customer according to the supplier's request.
4. Collaborate with relevant departments to resolve concerns and identify the root cause, implementing effective countermeasures.
5. Support data and summary report to Manager.
• Responsible for improving and developing the company’s existing products.
• Conducting research to develop new products.
• Conducting the related documents & reports.
• Control and maintain the product quality
• Other tasks as assigned