This position is Sales Engineer to provide technical support for existing customers while acting as a bridge between customers and internal departments. This is an engineering-oriented role with customer-facing responsibilities, ideal for candidates who enjoy both technical problem-solving and communication.
Key Responsibilities:
• Provide technical support and solutions to existing customers.
• Understand customers' technical requirements and coordinate with internal departments, including Sales, Manufacturing, and Quality.
• Act as the key liaison between customers and internal teams to ensure smooth communication and project execution.
• Explain product specifications, manufacturing capabilities, and technical solutions to customers.
• Support quality, specification changes, and other technical inquiries throughout the product lifecycle.
• Build and maintain strong relationships with existing customers through technical consultation and support.
-Marketing data analysis
-Schedule customer visit
-Support customer in case of encounter or need assistant
-Check inventory and adjust delivery schedule to align with customer order
-Supervise and control trasportation during delivery
-Verify raw material cost, create cost sheet, check inventory and analyze profit
-Prepare quotation for assist GM to review obtaining price approval from the GM
1 Develop and maintain relationships with existing and potential customers by introducing and promoting .products, mainly to Japanese companies.
2 Manage customer orders and new requirements by coordinating with the design team, and oversee projects from PO confirmation through product delivery and billing processes.
3 Act as a key contact person to communicate and coordinate with both Japanese and Thai customers.
- ติดต่อและเข้าพบลูกค้า ทั้งลูกค้าเดิมและลูกค้าใหม่ เพื่อนำเสนอสินค้าของบริษัท (ลูกค้าส่วนใหญ่เป็นบริษัทสัญชาติญี่ปุ่น)
- ประสานงานเกี่ยวกับคำสั่งซื้อและความต้องการใหม่ของลูกค้า ส่งข้อมูลให้ฝ่ายออกแบบ รวมถึงติดตามและดูแลโครงการตั้งแต่ได้รับใบสั่งซื้อ (PO) จนถึงการส่งมอบสินค้าและออกใบแจ้งหนี้
- ติดต่อประสานงานกับลูกค้าทั้งชาวญี่ปุ่นและชาวไทย
• Develop and expand new business opportunities for condominium renovation services in Pattaya and surrounding areas.
• Proactively identify and approach potential customers, especially foreign condominium owners, investors, real estate agents, and property management companies.
• Conduct sales presentations and introduce renovation solutions that meet customers' requirements and budgets.
• Build and maintain strong relationships with new and existing clients to generate repeat business and referrals.
• Handle the entire sales process from lead generation, customer meetings, proposal preparation, quotation submission, negotiation, and contract closing.
• Coordinate with internal teams, including designers, project managers, and contractors, to ensure smooth project execution.
• Monitor market trends, competitors, and customer needs to identify business opportunities.
• Achieve monthly and annual sales targets set by the company.
• Prepare sales reports and update customer information in the company's database.
• Propose solution Proposal and support test cut (at customer and in-house solution Center).
• Conduct technical seminars for distributors and end-users.
• Evaluate the company's tools and Summarize test data.
• Support / enhance the sales team through daily support and Training.
• Support tendering activities for Data Centre and M&E-related projects within the project division.
• Review project drawings, specifications, and Bills of Quantities (BOQ) for tender and bidding purposes.
• Prepare technical and commercial proposals in coordination with engineering and project teams.
• Liaise with suppliers, subcontractors, and internal departments to obtain pricing, technical information, and supporting documentation.
• Attend site visits and project meetings as required to fully understand project scope and requirements.
• Assist with project cost tracking, cost analysis, and value engineering discussions.
• Build and maintain strong working relationships with clients, consultants, suppliers, and business partners.
• Identify and develop new B2B business opportunities across the ASEAN and India regions to expand the company’s global market presence.
• Conduct market research and competitor analysis to understand customer needs, industry trends, and potential growth opportunities.
• Present products and propose tailored solutions to international clients, including providing technical explanations based on customer requirements.
• Work closely with the company’s offices in Europe, the United States, and Japan.
• Work closely with internal teams such as engineering, production, and logistics to ensure smooth project execution and high customer satisfaction.
• Develop and manage a strong sales pipeline to achieve or exceed monthly and quarterly sales targets.
• Represent the company at international exhibitions, trade shows, and overseas business meetings to enhance brand visibility and build client relationships.
• Maintain regular communication with prospects and clients to build long-term partnerships and generate new business opportunities.
• Prepare sales reports, market insights, and customer analysis for management to support strategic planning and decision-making.
• Handle requests and projects from Japanese headquarters
• Coordinate and negotiate with overseas suppliers(Main regions: India, China, Vietnam, Indonesia)
• Manage supply of Japanese products to overseas customers
• Respond to customer inquiries and requirements
• Identify and develop potential new suppliers
• Handle automotive parts, mainly for R&D purposes
• Customers are primarily automotive parts manufacturers
• Currently focusing on finished automotive components
• Confirm technical details with customers e.g. model specifications, application details
• Participate in business development / new customer acquisition in the future
• Visit both customers and suppliers as required
The Sales Assistant will play a crucial role in supporting sales activity and logistics operations during transition to a local subsidiary. This position requires a proactive professional capable of handling both administrative tasks and complex logistics.
1. Sales Administration: Issuing quotations, invoices, and managing sales
documentation.
2. Inside Sales (Spare Parts): Handling customer inquiries via phone/email and
proactively managing spare parts orders.
3. Logistics & Supply Chain:
- Controlling Triangle Trade (Three-party trade) operations between Japan HQ,
Thailand, and other regions.
- Managing both purchasing and sales logistics.
- Handling Import Customs Clearance procedures within Thailand.
4. Accounting & Admin: Managing expense claims, petty cash, and supporting basic
accounting tasks for the new corporation.
5. Reception: Primary contact for phone calls and visitors at the showroom.