・Act as a secondary account ownership of all active accounts to ensure the continuity of communication with customers, and able to temporary manage accounts when sales executives are absent or any transitions
・Ensure account status and information are documented and accessible for the team to avoid any missing or failure of information storage
・Monitor quotations, POs and other related sales documents accuracy before releasing to outside to avoid any errors and unforeseen expenses
・Monitor shipping status, operation delays, and ordinate with internal, maker and HQ
・Track sales executive’s activities and the performance efficiency, and report to Manager
・Act as a primary handling person towards any issues, delays, customer satisfactory (including assist on-site if required) and report to Manager
・Create and monitor KPIs for sales executive to ensure their performance and report to Manager
・Act as a primary controller of stock management to reduce dead stock and any expenses caused by stock controlling failures
*Contact with clients by visiting/ calling for finding new clients
*Maintain Relationship with exist clients and Suppliers
*Giving information details tp clients and support all requirement
*Doing sales report and Sales forecast
*Achievement & Management of own budget (Order and Sales)
• Promote and sell Automated Warehouse Systems and intralogistics solutions to industrial customers.
• Identify and develop new business opportunities while maintaining relationships with existing clients.
• Understand customer requirements and propose suitable technical solutions.
• Prepare quotations, presentations, and sales proposals.
• Coordinate with engineering and project teams to ensure smooth project implementation.
• Conduct product demonstrations and technical presentations for customers.
• Follow up on sales activities and achieve assigned sales targets.
• Provide after-sales support and maintain customer satisfaction.
1. Search for new clients who might benefit from company products or services and maximize client potential in designated regions
2. Develop long‐term relationships with clients, through managing and interpreting their requirements.
3. Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery.
4. Negotiate tender and contract terms and conditions to meet both client and company needs.
5. Work on after‐sales support services and provide technical back up as required.
6. Prepare reports for head office and keep customer records.
7. Meet regular sales targets and coordinate sales projects.
8. Make technical presentations and demonstrate how a product meets client needs.
9.Sometime will be travelling on trip alone or sometime going with the engineer team
10.Support the Supplier Chinese and make relationship with them.
• Maintain the current customers (Mainly) & find new more customers.
• Perform all aspects of selling to maintain and develop new and existing customers including preparation of quotations, closing orders, monitor the order process and resolving customer problems.
• Support the customer requirement, follow up any issues, active to solve immediately.
• Issue & prepare the related sales document (Quotation, P/R, Sales amount etc.)
• Coordinate & contact between internal departments (Production line, Engineering, related departments) and customers.
• Coordinate all sales activities with the team.
• Monitor & Analyze sales data & make the progressive report to management
Mainly responsible for assist in expanding customer base and acquire information on new project.
・Responds to Customer inquiries
・Maintain the current customers & find new more customers.
・Issue & prepare the related sales document (Quotation, P/R, Sales amount etc.)
・Coordinate all sales activities with the team.
・Monitor & Analyze sales data & make the progressive report to management
・Develop and maintain relationships with key customers
• Provide project administrative support, including preparation of quotations, purchase orders, requisition forms, and management of monthly project expenses for the project team and managers.
• Coordinate logistics activities by liaising with the procurement team in Taiwan, logistics teams, and third-party freight forwarders to ensure smooth and timely delivery of shipments.
• Liaise with the PB team, clients, and vendors to ensure effective communication and coordination.
• Manage customer billing plans and invoicing, including issuing invoices, liaising with clients’ Quantity Surveyors (QS), and ensuring project billing and receivables are on track.
• Provide ongoing support to existing customers.
• Monitor payments by handling vendor billings and ensuring timely and accurate settlement of invoices.
• Manage project costing and prepare monthly project cost reports for senior management in Taiwan; assist with monthly project reporting using SAP.
• Assist with yearly audit processes.
• Handle insurance matters, contracts, and legal documentation.
• Manage inventory by maintaining departmental asset lists, controlling stock in/out of project materials, and ensuring timely delivery of goods to site.
• Handle ad hoc matters relating to the Power Business.
• Maintain proper filing systems and ensure all project documentation is accurate and well organised.
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native