Key Responsibilities:
1. Market Development
• Expand the company's presence in Thailand’s manufacturing sectors, including automotive,
aerospace, mold & die, and general engineering.
• Build and manage relationships with distributors, agents, and key industrial accounts.
• Provide interpretation and translation as needed for internal and customer communication
2. Sales and Technical Promotion
• Promote and sell cutting tools, including carbide inserts, CBN inserts, end mills, and turning tools.
• Work with technical teams to deliver solutions and recommendations to customers.
• Conduct onsite customer visits and support tool trials
3. Customer Relationship Management
• Build and maintain strong customer relationships
• Gather and respond to customer feedback to improve products and services
4. Trade and Marketing Support
• Represent the company at trade shows, exhibitions, and technical events
• Support marketing campaigns and local product launches
5. Reporting and Coordination
• Provide regular updates on market trends, competitor activity, and sales performance.
• Coordinate with logistics, technical support, and product teams to serve customer needs
effectively.
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native
・Responds to Customer inquiries (inside) in areas not covered by distributors.
・Receives, qualifies and distributes customer inquiries received through direct sources.
・Responsible for the implementation and maintenance of all aspects of the Sales related functions of the business information system.
・ Create, implements and maintain technical information on product line and applications using materials supplied by other functional areas.
・Create and modifies as required the proposal and Sales quotation structure for each product and service.
・Prepares quotes using information provided by the Product Dept and Engineering Dept.
・Establishes and maintain price lists, customer data base, and installed machine data base by working closely with Product / Segment Managers and Marketing Planning Manager.
・Develops and maintains a computerized reporting system of Sales calls, orders, distributor activity, lost orders, etc.
・Support in preparing routine and complex customer orders, routing or responding to sensitive correspondence, and following up on internal sales matters.
・Initiates appropriate follow-up action for Customers and Distributors at the request of Sales Product/Segment
Managers.
・Develop and maintain systems for tracking and reporting commission payments to distributors and Sales associates
・Develops and maintains procedure for initiating customer orders into the operation’s cycle.
・Produce clear, timely, and thorough Order Package for each customer order. And any duties assigned by Superior.
Report to: Sales Manager
Construction & Engineering : Tent Warehouse, Tent House, Uniflow Door Products etc
• Selling company's products. (Mainly Construction & Engineering )
• Finding new clients and following up existing clients.
• Supervision of the construction of tent warehouses and tent houses.
• Driving byself to visit clients