・Responds to Customer inquiries (inside) in areas not covered by distributors.
・Receives, qualifies and distributes customer inquiries received through direct sources.
・Responsible for the implementation and maintenance of all aspects of the Sales related functions of the business information system.
・ Create, implements and maintain technical information on product line and applications using materials supplied by other functional areas.
・Create and modifies as required the proposal and Sales quotation structure for each product and service.
・Prepares quotes using information provided by the Product Dept and Engineering Dept.
・Establishes and maintain price lists, customer data base, and installed machine data base by working closely with Product / Segment Managers and Marketing Planning Manager.
・Develops and maintains a computerized reporting system of Sales calls, orders, distributor activity, lost orders, etc.
・Support in preparing routine and complex customer orders, routing or responding to sensitive correspondence, and following up on internal sales matters.
・Initiates appropriate follow-up action for Customers and Distributors at the request of Sales Product/Segment
Managers.
・Develop and maintain systems for tracking and reporting commission payments to distributors and Sales associates
・Develops and maintains procedure for initiating customer orders into the operation’s cycle.
・Produce clear, timely, and thorough Order Package for each customer order. And any duties assigned by Superior.
Report to: Sales Manager
1.Handle sales and marketing process to get order.
2.Maintain existing customers and expand new customers.
3.Make schedule customer visit plan & sales approach.
4.Approach and present information to customers about the company's products and services.
5.Make proposal and quotation for sales.
6.Maintain and create relationship with customers.
7.Survey market and report to Manager.
8.Follow up project progress and control time schedule to achieve the sales target.
9.Pay attention customer's requirement.
10.Troubleshoot for customer comments and cooperate with delivery team to satisfy customer requirement.
11.Implement and maintain QMS &EMS.
1.Handle sales and marketing process to get order.
2.Maintain existing customers and expand new customers.
3.Make schedule customer visit plan & sales approach.
4.Approach and present information to customers about the company's products and services.
5.Make proposal and quotation for sales.
6.Maintain and create relationship with customers.
7.Survey market and report to Manager.
8.Follow up project progress and control time schedule to achieve the sales target.
9.Pay attention customer's requirement.
10.Troubleshoot for customer comments and cooperate with delivery team to satisfy customer requirement.
11.Implement and maintain QMS &EMS.
- Manage contracts, signatures, and documents related to sales.
- Develops customer relationships and applications, as well as retains and promotes existing customers. Gathers information to develop regional sales strategies.
- Credit management (negotiation of payment terms with customers, credit checks, and confirmation of credit limits) is performed in accordance with the rules and regulations of sales activities.
- Develops sales budgets and ensures sales budgets are met.
- Sales management (new business inquiries, competitive information, sales by customer, profit, receivables, accounts receivable in arrears, outstanding orders, etc.).
- Communicate and negotiate quality information such as defects (number of defects and loss) and complaints (number of defects and loss).
- Cooperates in inventory control (products, work in process, backlog inventory, materials, etc.).
- We manage the import/export of materials and products, and perform service audits.
- Ensure information management (customer information and our technical information)
- Reporting and Contact and Consultation to the sales leader.
KPI
5 new customer visits will be made each month.
10 cold calls each month.
5 visits to existing clients per month.
Submit 10 sales reports per month.
Construction & Engineering : Tent Warehouse, Tent House, Uniflow Door Products etc
• Selling company's products. (Mainly Construction & Engineering )
• Finding new clients and following up existing clients.
• Supervision of the construction of tent warehouses and tent houses.
• Driving byself to visit clients