• input customers’ purchase orders on system
• issue invoices, debit/credit note
• monitor, support and coordinate with related parties for customer’s delivery
• handle customer’s inquiries
• prepare report as required
- Service engineer support machine in SMT process
(Installation/ maintenance/ troubleshoot/ training/ production support)
- Provides support to Engineers, reliability / technicians and factory operations teams for continuous improvement activities in Safety, Quality, and cost efficiency.
- Delivering services to customers effectively and on time (Service around nearby Bangkok, Ayutthaya, Prachinburi, Pathumthani, Chonburi, Samutprakarn, Rayong, etc.)
- Monitoring and maintaining electrical equipment or machinery performance.
- Walking customers through how equipment works including how to use it safely. Providing clear customer feedback
- Out of hours callouts are responded to in a timely manner.
- Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.
• Proactively promote and sell machine tools to manufacturing facilities and factories.
• Provide comprehensive sales support and nurture strong, long-term relationships with existing clients to ensure customer satisfaction.
• Identify market opportunities and generate new business leads to expand our client base.
• Handle other related business tasks and ad-hoc sales activities as required.
• Conduct sales activities for machinery, equipment, consumables, and raw materials.
• Manage purchasing and sales with domestic and overseas suppliers and customers.
• Develop business with customers in steel, aluminium, cement, paper, chemical, and related industries.
• Communicate and report with Japan HQ, overseas subsidiaries, and customers in Japanese or English.
• Plan and coordinate business trips and customer visits in Thailand.
• Provide Thai-Japanese-English interpretation and translation support.
• Prepare business reports and presentations for customers, suppliers, and internal use.
• Expand trading business and develop new products, customers, and business opportunities.
• Conduct sales activities for machinery, equipment, consumables, and raw materials.
• Manage purchasing and sales with domestic and overseas suppliers and customers.
• Develop business with customers in steel, aluminium, cement, paper, chemical, and related industries.
• Communicate and report with Japan HQ, overseas subsidiaries, and customers in Japanese or English.
• Plan and coordinate business trips and customer visits in Thailand.
• Provide Thai-Japanese-English interpretation and translation support.
• Prepare business reports and presentations for customers, suppliers, and internal use.
• Expand trading business and develop new products, customers, and business opportunities.
1. Customer Service & Sales (ต้อนรับและเสนอขาย)
• Welcome & Share Info: Greet walk-in customers and share car specs, options, and key features.
• Understand Needs: Ask about budget and usage to recommend the best matching car.
• Arrange Test Drives: Show the car, start the engine, and safely guide test drives.
2. Closing Sales & Financing (ปิดการขายและไฟแนนซ์)
• Offer Deals: Negotiate prices, discounts, and special offers to close the sale.
• Help with Financing: Estimate monthly payments, down payments, and help prepare loan documents for finance companies.
3. Delivery & Handover (เตรียมและส่งมอบรถ)
• Prepare the Car: Coordinate with technicians and car detailers to clean and check the car before delivery.
• Hand Over: Complete handover paperwork and explain basic car functions to the buyer.
4. Marketing & After-Sales (ทำการตลาดและดูแลหลังขาย)
• Post Online: Take photos and videos of cars to post on social media (Facebook, TikTok) and answer customer chats.
• Follow Up: Check in with customers after the sale for feedback and ask for referrals.
Plan and manage commercial, sales, and international business development strategies to drive revenue and company growth.
Manage sales targets and performance, ensuring business goals are achieved according to plan.
Maintain relationships with existing clients while expanding new customer bases both domestically and internationally.
Develop strong relationships with partners, manufacturers, and business allies to create new commercial opportunities.
Coordinate with international teams and global partners to support efficient business operations.
Oversee and manage Import–Export Logistics operations, including shipping and product delivery.
Handle and resolve customer service, transport, and operational issues to ensure smooth business execution.
Lead, manage, and develop the Commercial / Sales / Corporate Account teams, including setting KPIs and monitoring performance.
Analyze financial performance, costs, and market opportunities to enhance operational efficiency and competitive advantage.
Prepare performance reports, manage budgets, and oversee customer credit limits to minimize financial risk.
-วางแผนและบริหารกลยุทธ์ด้านการค้า การขาย และการพัฒนาธุรกิจระหว่างประเทศ เพื่อผลักดันรายได้และการเติบโตของบริษัท
-บริหารยอดขายและผลประกอบการ พร้อมติดตามเป้าหมายทางธุรกิจให้เป็นไปตามแผน
-รักษาความสัมพันธ์กับลูกค้าเดิม และขยายฐานลูกค้าใหม่ ทั้งในประเทศและต่างประเทศ
-พัฒนาความสัมพันธ์กับคู่ค้า ผู้ผลิต และพันธมิตรทางธุรกิจ เพื่อสร้างโอกาสทางการค้าใหม่
-ประสานงานกับทีมงานต่างประเทศและคู่ค้าระหว่างประเทศ เพื่อสนับสนุนการดำเนินธุรกิจอย่างมีประสิทธิภาพ
-บริหารและติดตามงานด้าน Import–Export Logistics รวมถึงการขนส่งและการส่งมอบสินค้า
-ดูแลและแก้ไขปัญหาด้านการบริการลูกค้า การขนส่ง และงานปฏิบัติการให้เป็นไปอย่างราบรื่น
-บริหารและพัฒนาทีมงานด้าน Commercial / Sales / Corporate Account พร้อมกำหนด KPI และติดตามผลการดำเนินงาน
-วิเคราะห์ผลประกอบการ ต้นทุน และโอกาสทางธุรกิจ เพื่อเพิ่มประสิทธิภาพและความสามารถในการแข่งขัน
-จัดทำรายงานผลการดำเนินงาน บริหารงบประมาณ และควบคุมวงเงินเครดิตลูกค้าเพื่อลดความเสี่ยงทางการเงิน
- Support sales operations and assist in achieving assigned sales targets under the supervision of the Commercial Manager.
- Monitor and review current customer performance, prepare preliminary reports, and help ensure customer satisfaction.
- Coordinate with suppliers to provide accurate information for sales activities and facilitate smooth communication.
- Assist in communication and coordination with overseas agents under the guidance of the Commercial Manager.
- Support marketing activities in collaboration with the Commercial and Marketing teams, including market research and gathering customer insights.
Participate in sales meetings, prepare data and proposals/quotations, and support efforts to build and maintain strong customer relationships.
Assist the Commercial Manager in preparing sales data, presentations, and activities to motivate the sales team.
Follow up on customer payment status and coordinate with internal departments to resolve billing and collection issues.
Prepare operational documents such as Purchase Orders and Shipping Instructions, coordinating with the operations (OPSD) team.
Support the sales team in managing customer orders and contracts to ensure accuracy, completeness, and timeliness.
• Expand the customer base by identifying and acquiring new clients (100% new clients development).
• Research and identify potential Chinese investors and develop them into new customers.
• Promote and sell the department's mandatory products.
• Prepare quotations and visit reports, and analyze market trends and business opportunities.
• Negotiate with customers and suppliers on pricing, delivery schedules, product quality, and other commercial matters.
• Process customer purchase orders (POs) and supplier purchase orders, and coordinate deliveries and payment processes.
• Identify and develop new cloud business opportunities (New Prospects).
• Provide cloud strategy consulting and conduct thorough analyses of customer needs (Needs Assessment).
• Design tailored cloud solutions that align perfectly with clients' business requirements.
• Prepare, manage, and present professional proposals and quotations to clients.
• Support or take a leadership role in cloud migration processes and the deployment of cloud infrastructure.
• Ensure all projects are successfully executed, completed on time, and strictly within budget.
• Provide continuous, high-quality support to clients and build long-term, positive business relationships.
• Monitor system performance, track usage, and continuously optimize cloud efficiency and costs.
• Stay actively updated on the latest cloud technologies, new products, and industry best practices.
- Process sales orders and answer customer questions.
- Make price quotes and shipping cost estimates.
- Prepare export and import papers, customs forms, and invoice, delivery note, billing note, receipt etc.
- Book trucks, ships, or air cargo for deliveries.
- Follow up delivery schedules, claim issue and maintaing sales records and databases.
- Coordiate with suppliers, couriers, forwarders for import-export.
- Facilitating communication between the sales, engineer, clients, warehouse and other departments.
- Track shipments and fix delivery delays.
This position is Sales Engineer to provide technical support for existing customers while acting as a bridge between customers and internal departments. This is an engineering-oriented role with customer-facing responsibilities, ideal for candidates who enjoy both technical problem-solving and communication.
Key Responsibilities:
• Provide technical support and solutions to existing customers.
• Understand customers' technical requirements and coordinate with internal departments, including Sales, Manufacturing, and Quality.
• Act as the key liaison between customers and internal teams to ensure smooth communication and project execution.
• Explain product specifications, manufacturing capabilities, and technical solutions to customers.
• Support quality, specification changes, and other technical inquiries throughout the product lifecycle.
• Build and maintain strong relationships with existing customers through technical consultation and support.
Managed the sales team to achieve both team and individual sales targets, with a focus on government project sales.
Developed and executed end-to-end sales strategies to achieve business objectives.
Planned and implemented sales strategies for each target market.
Motivated and inspired the sales team to maintain high morale and performance.
Collected and analyzed key sales data and prepared sales team reports.
Presented sales plans and team performance updates to management.
Managed and monitored the sales team's KPIs.
Submitted monthly sales performance reports to supervisors.
Built and maintained relationships with customers through regular communication and site visits.
Resolved issues and challenges related to sales operations.
Ensured all sales activities complied with the company's policies and procedures.
- Diploma (Vocational) or Bachelor's degree in any field.
- 3 years of sales experience.
- Experience working with government organizations (Municipality, SAO, Provincial Administration) is highly preferred.
- Experience selling to industrial, contractor, or government sectors is an advantage.
- Strong communication and negotiation skills.
- Positive attitude, self-motivated, and eager to learn.
- Able to travel for customer visits when required.
- Able to work Monday–Friday and one Saturday per month.
• In charge of overall Sales job
• In charge of existing customers : supporting existing products and promoting new products
• Finding new customers (project base) : supporting existing products and promoting new products
• Visit customers frequently to make good relationship and get latest information
• Communicate well and make good relationship with both suppliers and customers
• Make quotation, buffer stock plan and order, delivery control
• Make monthly sales forecast and biannual sales budget for in charged customers
• Make monthly purchase forecast for certain suppliers
• Make necessary documents required by customers
• Report sales activities to manager
• Other related tasks assigned by manager
• Willing to handle of NG claim and sorting stock
• Formulate mid- to long-term product development strategies for the applied chiller business and plan the roll-out of new products and services.
• Support energy efficiency and operational optimisation for equipment in the B2B market, including manufacturing plants and data centres.
• Evolve the business from equipment sales into a higher value-added model by integrating data utilisation and services. • Conduct in-depth competitive analysis and develop market differentiation strategies.
• Propose hypothesis models for Return on Investment (ROI) and energy-saving impacts to demonstrate value.
• Build compelling proposal stories for sales and marketing entities, alongside technical justification narratives for engineering and design teams.
• Execute infrastructure-building tasks, including organising master lists of instrumentation equipment and related facilities.
• Collaborate and share market insights seamlessly with regional teams across Southeast Asia (SEA) and Oceania.
• Sales Coordination & Client Management: Support and coordinate regional ASEAN sales activities and manage key customer accounts.
• Documentation & Proposal Generation: Prepare official quotations, sales reports, and comprehensive business proposals.
• Project & Delivery Tracking: Proactively follow up on customer inquiries, ongoing projects, and product delivery schedules.
• Cross-Functional Collaboration: Coordinate and liaise effectively with international group companies, external suppliers, and internal departments.
• Market Analysis: Analyze sales performance metrics, emerging market trends, and specific customer requirements.
• Business Development: Support strategic business development activities and identify new business opportunities within the region.
• Departmental Support: Assist in overall department planning, corporate reporting, and management activities.
• Leadership Development: Continuously develop management and leadership skills to take on greater executive responsibilities in the future.
1.Assist to sales and marketing GM to lead the division
2.Sales activities to get an inquires from customers
3.Support the distributor information, main task can negotiate between with customer and factory to find out the best solution about product, payment, delivery
4.Discussing product specifications between customer and distributor
5.Issue quotation and contract of the product to customer
6.Delivery control
7.Payment follow up
8.Visit customers 50% by yourself and 50% with dealers
9.Make a monthly report and support team sales
- Present and sell company’s products and services to prospective and existing customers.
- Prepare quotation accurately and in a timely manner for both new and current customers.
- Prepare weekly and monthly sales reports, sales forecasts and sales plan to management.
- Build and maintain strong, long-term relationships with existing customers while actively seeking new business opportunities to drive sales growth.
- Coordinate effectively with internal departments and provide support as required to achieve organizational objectives.
• Calling Chinese and Taiwanese customers to make an appointment and visit.
• Calling factories and support Chinese and Taiwanese customers via mobile phone, e-mail, or WeChat
• Going to visit customers (majority of clients are based in Chonburi/Rayong) 2-3 times a week.