Customer relationship building (acquisition & maintenance)
• Maintain and improve the relationships with our worldwide key accounts.
• Develop effective sales strategies and present this to management.
• Follow, meet and exceed agreed sales targets and report the results.
• Perform regular customer visits where you will be travelling around 70-80% of your working time.
Business development
• Find or create new opportunities, not limited but mainly in the automotive market;
• Identify and discuss mutual benefits for our customers and Senko where we extend our role as distributor by offering several value added services that make our customer’s life easier and more profitable;
• Advise Senko’s higher management about business opportunities and possible supply chains that can be set up to improve or extend our existing business or create new business;
Oversee the quotation process
• Support the quotation process, handled by the inside sales department, between supplier and customer to meet their demands and provide them with continuous support;
• Identify key selling points that can increase the win-rate.
Support the Sales and Operations departments
• Perform trouble shooting and find solutions for the ever changing customer’s needs;
• Research and communicate new products that can be added to the company’s portfolio;
Customer Service
• Provide excellent customer service, common for Japanese companies, in order to ensure recurring and increasing sales
• Sales Hunter, Find a new customer 100%
• Lead the sales team to achieve all targets together and retain good relationships with existing client accounts while surveying and monitoring industry and client trends as finding new opportunities
• Summarize and report sales target, Change, or issue that occurred and may affect the target
• Prefer to work as a teamwork and motivate team members to achieve the individual and team target
• Work closely with relevant parties to seek and secure new sales opportunities
• Review, validate, and approve document from team members
• Develop and implement quarterly sales strategies and promotional campaigns targeted at farmers.
• Monitor effectiveness of promotions and adjust strategies to optimise results.
• Plan, review, and revise PSI (Production, Sales, Inventory) plans to ensure efficient supply-demand alignment.
• Analyse sales trends, market data, and dealer performance to support decision-making.
• Lead the implementation and utilisation of a Customer Relationship Management (CRM) system.
• Ensure CRM adoption across the sales team to enhance customer engagement and retention.
• Establish, modify, and manage sales/dealer networks nationwide.
• Strengthen partnerships with dealers to drive sales growth and brand presence.
• Oversee staff allocation and tasks related to dealer network development (DND).
• Provide coaching and guidance to ensure team productivity and alignment with sales objectives.
• Travel within Thailand approximately 2–3 times per month for dealer visits, promotions, and network management.
• Assist in the development and preparation of quarterly sales strategies and promotional campaigns.
• Collect and analyse sales data to support effective strategy execution.
• Provide support in the implementation and adoption of the Customer Relationship Management (CRM) system.
• Ensure accurate data entry and assist in preparing CRM-related reports.
• Support the planning, review, and revision of PSI (Production, Sales, Inventory) plans.
• Monitor sales and inventory data to ensure smooth coordination between departments.
• Liaise with external customers to address inquiries and requirements.
• Coordinate with internal departments to ensure alignment in sales activities and operations.
• Travel within Thailand approximately 2–3 times per month to support dealer visits, promotions, and coordination activities.
• Carry out additional tasks as assigned by the manager.
Key Responsibilities:
1. Market Development
• Expand the company's presence in Thailand’s manufacturing sectors, including automotive,
aerospace, mold & die, and general engineering.
• Build and manage relationships with distributors, agents, and key industrial accounts.
• Provide interpretation and translation as needed for internal and customer communication
2. Sales and Technical Promotion
• Promote and sell cutting tools, including carbide inserts, CBN inserts, end mills, and turning tools.
• Work with technical teams to deliver solutions and recommendations to customers.
• Conduct onsite customer visits and support tool trials
3. Customer Relationship Management
• Build and maintain strong customer relationships
• Gather and respond to customer feedback to improve products and services
4. Trade and Marketing Support
• Represent the company at trade shows, exhibitions, and technical events
• Support marketing campaigns and local product launches
5. Reporting and Coordination
• Provide regular updates on market trends, competitor activity, and sales performance.
• Coordinate with logistics, technical support, and product teams to serve customer needs
effectively.
1. Customer Technical Service
Provide timely and effective technical assistance and troubleshooting support to customers.
Promote ADMER™ and related products by delivering relevant technical data, presentations, and training.
Establish and maintain strong, trust-based relationships with customers and other key stakeholders to facilitate information gathering and business growth.
2. Development Management
Collect and analyze market trends, customer requirements, and feedback to identify development opportunities.
Translate collected insights into clear product development targets, including specifications, timelines, and performance expectations.
Collaborate closely with Sales, R&D, and other internal functions to drive new product development and enhancements aligned with market needs.
3. Internal Technical Support
Serve as a technical assistance to the Sales team, providing product knowledge, material performance data, and application insights.
4. Sales Activity Support
Participate in joint customer visits, discussions, and presentations to support Sales from a technical perspective.
Help strengthen long-term customer relationships through consistent technical engagement and follow-up.
Prepare technical documentation, reports, and proposals to support business discussions and customer evaluations.
- Leadership skills and be able to encourage team
- Analyze needs of customers and handle business requirements of customers; especially key account of Japanese firms
- Help communicate with Japan HQ to get the information of machine inquiries.
- Cooperate with engineering team in term of CS and technical inquiries.
- Manage sales activities to respond to the sale targets
- Be able to do planning and involving to sales strategies thinking.
- Find a potential markets.
• Open new customers account 100% in sales and renting pallets (Pallet) and racks (Nesting Rack) for use in the goods handling and warehousing and logistics industries.
• Increasing sales of the company's products
• Reaching the targets and goals set for responsibility area
• Establishing, maintaining and expanding your customer base.
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market.
• Identify and acquire new clients for industrial gas products
• Conduct regular visits and maintain strong relationships with existing customers
• Oversee operations related to helium gas at the designated centre
• Perform on-site inspections and monitor attendance
• Prepare sales proposals, quotations, process orders, and confirm customer payments
• Participate actively in internal sales meetings
• Provide instructions and coordinate with external suppliers and contractors
• Direct contact with suppliers and customers to provide services.
• Processing sales administration, documentation and especially report.
• Cooperate smoothly with other department likes Laboratory, Quality Assurance, Engineering and Customer Service.
• Manage and allocation and utilize customer database.
• Support other assignments which are special project concerned with business development.
1. Coordinate and Manage Promotion Areas
- Supervise the promotion area, equipment, and overall orderliness at the work site.
- Organize promotions, news announcements, or other channels at the branches.
- Arrange on-counter promotions and coordinate product orders (Credit Sales).
2. Achieve Sales Targets
- Plan branch promotions to increase monthly sales and present to the Brand Manager.
- Seek new customer groups and propose activities to acquire E and R customers, as well as plan activities for M customers.
- Conduct work meetings with BC in the line of work, inspect branches, and check products to ensure monthly targets are met.
- Summarize and report sales results and promotional activities within the line to the Brand Manager.
- Sell products through offices and various organizations to find new customer groups and boost sales.
3. Check and Record Sales and Related Data
- Record sales and other relevant data every 5 days.
- Forecast sales and submit data to the Brand Manager.
- Prepare sales ranking reports and other reports for the Brand Manager.
- Check customer numbers and GWP stock for reporting to the Brand Manager.
4. Manage Counters, Furniture, and Promotional Equipment
- Oversee counters, facial treatment rooms, displays, images, cleanliness, and arrangement of products, testers, and GWPs.
- Prepare display equipment for new or main products and ensure proper arrangement.
- Prepare equipment for GWP orders in organizing on-counter/area promotions.
5. Manage BC (Beauty Consultants)
- Supervise overall appearance, personality, and attire of BCs.
- Develop knowledge, mindset, selling skills, and customer management (F, E, R, M).
- Monitor BC campaign activities and record their work schedules each month.
- Summarize working days and overtime for BC and submit to HR.
6. Control and Check Product Delivery and Stock
- Supervise and check product orders and arrangement of testers and GWPs.
- Review BC reports and expense claims.
- Inspect stock at each branch at least twice per year and report to the Brand Manager.
- Monitor and verify orders for equipment and in-counter expenses for reimbursement.
- Summarize expenses in the line and send to the Brand Manager.
7. Manage Travel Retail (King Power)
- Supervise the brand's counters and staff working at King Power according to instructions from Japan.
- Analyze the market, prepare reports, and attend monthly meetings with the Japan team.
8. Reporting
- Prepare reports or other tasks assigned by the Brand Manager.
- Report on competitor brands’ interesting activities or promotions in each department store.
• Online Sales Management:
Handle the day-to-day operations of our web-based sales, including order processing, customer inquiries, and managing online product listings.
• General Administrative Support:
Oversee various internal administrative duties, ensuring smooth office operations.
• Human Resources Coordination:
Assist with HR-related tasks, which may include recruitment support, employee record management, and other personnel-related functions.
・Finding new customers
・Take care current customers and help them to solve the problem occurred
・Support and Coordinate with another department in the company
・Support another jobs in marketing section
・Help to find and negotiate competitive price for Freight and Transport
・Follow & plan marketing with Manager
• Handle delivery follow-up processes according to sales orders
• Communicate with suppliers, freight forwarders, and external warehouse staff
• Issue invoices to customers and follow up on deliveries and coordination
• Input data into internal systems and create delivery schedule management documents
• Sales and relationship management with existing clients (Mainly responsible for the Rayong area)
• Collaborate with project teams, maintenance teams, factory managers, and subcontractors for effective resource allocation and tracking
• Gather sufficient information on-site for troubleshooting
• Prepare documentation with critical analysis and provide suggestions for error correction
• Deliver goods and visit customers as needed
• Conduct technical presentations using PowerPoint
• Communicate technical knowledge clearly and understandably
• Coordinate with the Company Director and Assistant Sales Manager
Timeline:
• Monitor the project timeline based on the established start date and deadlines
• Collaborate with the team to strategize solutions to prevent or minimize delays
Report:
• Prepare analysis or related reports that are clear and easy to understand, based on sufficient information
• Communicate technical information to the person in charge in a clear and accurate manner
• Manage sales responsibilities within the designated region to consistently meet or exceed sales performance targets, annual or otherwise, assigned by management.
• Aid representative network by traveling to meetings, making presentations, providing technical information and answering required questions.
• Actively promote all Product Lines to engineering firms, trade organizations, owners and operators to aggressively increase awareness of the company name and company capabilities.
• Prepare trip reports.
• Attend internal sales meetings with updates on upcoming projects and forecasting for region.
• Provide budget quotes and pricing for projects to representatives, engineers, contractors or end users, in coordination with Product Line Managers.
• Review with Product Line Managers & comment on project or engineer’s specifications
• Assist Product Line Managers and Application Engineering in preparing bid proposals, advise on competitive situation of bid and strategy to discuss pricing, provide feedback and coordinate with representative to win contracts.
• Maintain CRM database, with Product Line Managers for all quotes/bids and track and update through to completion of order.
• Assist After-Market and Media Sales in the pricing and strategy of Aftermarket and Media Sales.
• Prepare annual sales projections for region, sales representative territories and update.
• Prepare strategic and tactical plans to improve profitable sales for region.
• Maintain knowledge of marketplace, competitive analysis and trends affecting industry.
• Coordinate Sales Support for region.
• Support plant engineering and operating personnel.
• Attend regional , national and international trade shows (as approved), and assist with set-up and tear down where required.
• Assist Marketing with content and distribution of electronic, print and presentation materials.
• Assist Project Management with the communication of field service requirements such as tank measurement, inspection, training, systems troubleshooting and system evaluation, when necessary and provide field feedback.
• Work with Product Line Managers and Application Engineering on the acquisition of detailed engineering drawings and required information, to enable projects to be fully engineered.
• Work with Product Line Managers, Legal, Customer Service and Director of Global Sales to obtain acceptable purchase orders in accordance with quote or bid proposal, and to meet Customer requirements.
• Assist Accounts Receivable Department in obtaining payments when requested.
• Work with Director of Sales on independent projects and other tasks, as assigned.
Responsible area: Australia, Bangladesh, Indonesia, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Vietnam
1. Hold weekly meetings to support sales and delivery management
2. Handling delivery management and data to place order to suppliers and managing the delivery to customers.
3. Adjust and negotiate with supplier and customer about delivery schedule
4. Support sales and marketing activities with suppliers
5. Maintain and expand customer base; build and maintain rapport with key customers; identify and develop new customer opportunities.
6. Visiting customers and communicating with customers about their production plan, demand, delivery and promoting the product on our line.
7. Communicating with affiliates in Japan to share transferred business information.
8. Other related tasks as required
This is a important position where you'll drive this company's growth as a future director candidate.
Upon joining, your specific responsibilities will be determined based on your experience and aptitude.
• Developing and executing sales strategies for our products
• Cultivating new customer segments and expanding market reach
• Building and strengthening our agency network
• Managing the organization and developing talent
• Building strong teams and fostering a positive organizational culture
• Analyzing market trends and formulating business strategies
etc
• Manage and retain key clients by understanding their needs and ensuring timely service.
• Develop and execute tailored strategies to achieve sales targets.
• Encourage customers to support the future growth, sustainability, and profitability of the business.
1. Client Relationship Management
• Gain deep understanding of the market and client needs to offer suitable logistics solutions.
• Create initiatives to improve client satisfaction.
• Handle client issues and complaints promptly to maintain trust.
• Join local meetings to understand real customer situations and requirements.
2. Sales and Business Growth
• Maintain current business levels in terms of revenue and volume.
• Identify and secure new opportunities for logistics services across the regional and global network.
• Develop and implement strategies to retain and grow all key accounts.
3. Targeting and Business Development
• Identify and prioritise potential clients in the Mekong region with local sales teams.
• Lead efforts to develop new business, especially in the Chinese electric vehicle and tech sectors across South Asia.
• Share business plans and updates with internal teams.
4. Project Support and Pricing
• Collaborate with internal teams to create customised solutions and proposals.
• Coordinate pricing strategies and assist in negotiations with relevant offices.
• Oversee strategic management and execution for key regional clients.
• Build strong relationships with senior decision-makers internally and externally.
• Lead efforts to meet sales targets and support long-term business growth and profitability.
1. Regional Account Management
• Recommend and support the selection of regional accounts to be managed across multiple countries.
• Understand client and operational needs to shape account strategy and grow business.
• Guide and assist operating units in line with account strategies.
• Evaluate both tangible and intangible performance outcomes.
• Lead or support direct sales efforts when needed.
• Assign tasks aligned with annual and development plans.
2. Account Development & Strategy
• Analyse key accounts to ensure customer needs are fully met.
• Support team members in building effective account development plans focused on growth and new opportunities.
• Monitor service quality across key accounts with regard to specific sales issues.
• Act as the first escalation point for account issues and coordinate resolution with team members and other departments.
3. Achieving Team Sales Targets
• Plan and coordinate account activities to retain existing business and achieve steady growth in revenue and volume.
• Identify and secure new business opportunities across the region and global network.
4. People Leadership (for GM/SGM level)
• Hire, lead, and develop team members.
• Create a motivated work environment and encourage innovation.
• Set expectations and ensure team accountability.