QHR Recruitment

Finance(Other)

Sales

Bangkok(near BTS/MRT)

50,000-70,000 THB

50,000-70,000 THB

Mon-Fri 9.00-18.00

• SSO
• PVD
• Health insurance
• Annual medical check
• Annual salary increase
• Annual leaves start from 6 days/year
• Birthday leave
• Funeral/Wedding allowance
• Perfect attendance allowance (for some position) 300-1,000 THB
• Company trip
• Bonus Avg. 2-3 months

Sat-Sun

7 minutes on foot

End-to-End Credit & Debt Collection Management:
• Core Credit Operations: Supervise applications, underwriting, contracting, loan disbursements, and repayments to ensure full adherence to company standards.
• Debt Collection & Recovery: Oversee debt collection across all account stages (normal, delinquent, and NPLs), payment reminders, third-party collection •agency (outsource) management, litigation/legal enforcement, and bad debt sales.
• Credit Bureau Data: Oversee submission and management of credit data in compliance with National Credit Bureau (NCB) regulations and legal standards.

Sales Strategy & Operations:
• Sales Strategy: Manage and execute sales plans aligned with corporate strategy (excluding new customer approval).
• Process & Workflow Optimization: Design and refine operational workflows/procedures to meet business objectives; manage performance review meetings.

Center & Customer Service Management:
• Call Operations (Inbound/Outbound): Supervise inbound and outbound call center operations to continuously improve Service Level Agreements (SLA) and quality.
• Overall Center Support: Facilitate and support comprehensive operational activities across all branch centers.

Budget & Financial Control:
• Budget Management: Plan, monitor, and control operational budgets for centers and departments.
• Capital & Incentive Management: Manage working capital, define guidelines, and oversee incentive payouts for center staff.

Risk Management & Compliance:
• Operational Risk: Monitor, control, and evaluate operational risks within center activities.
• Compliance System: Establish, prepare, and enforce compliance frameworks in according to relevant laws and internal regulations.

People Management & Development:
• Planning & Evaluation: Develop headcount planning, conduct coaching, and evaluate staff performance.
• Training Initiatives: Plan and execute training programs to upskill staff in alignment with business strategies.

Other Assigned Duties:
• Execute other tasks assigned by executive management.

• Any gender, Thai nationality, Age 35-45
• Bachelor's degree or higher in Finance, Business Administration, or related fields
• Language Proficiency: Excellent Japanese communication skills (JLPT N2 Upper or N1).
• Strong communication, coordination, and information-linking abilities across sales teams and departments.
• Proven experience in Financial Services, Personal Loans, or related sectors.
• Skills/experience in Project Management, Business Process Improvement (BPI), and cost management.
• Ability to systematically track, analyze, and resolve operational issues reported from meetings.
• Capability to lead, support, and drive sales management to boost revenue and elevate customer service standards across all centers.
• Eager to learn and flexible to undertake additional tasks assigned by management.