• Coordinate with customer and suppliers
• Support Japanese sales about document, such as, quotation, sales order etc.
• Support translation between Japanese and Thai (Between Japanese sales and customer during meeting)
• Other tasks as assigned
• Responding to inquiries from internal staff and customers regarding import/export documents
• Creation, confirmation, and management of shipping documents such as invoices and B/L (Bill of Lading)
• Booking arrangements with shipping lines
• Communicating cargo tracking information and other latest updates to customers
• English communication with overseas clients
• Enter transaction details into the internal system accurately and in a timely manner.
• Prepare transaction related documents, including invoice, packing list, credit/debit note and other relevant documents.
• Coordinate delivery arrangements, including communicate with suppliers, customer and logistic company.
• Perform routine tasks within the team under general supervision and guidance.
Handle customer inquiries and maintain good relationships with customers.
Receive and process Purchase Orders (POs).
Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery.
Monitor production schedules and shipment status.
Order confirmations, shipping documents, and related reports.
Follow up on customer requests, delivery schedules, and issue resolution.
Maintain accurate records in the company's ERP/Kintone system.
Perform other duties as assigned by the supervisor.
• 50% in charge of Textile Product Division and 50% in charge of Forest Product Division (examples of forest products are woodchips & biomass pellet, pulp, paper & paperboards, etc...)
• Coordinate daily sales activities and support the sales team in routine operations.
• Prepare quotations, sales contracts, invoices, and other related sales documentation.
• Liaise with customers, suppliers, and internal departments regarding orders and deliveries.
• Monitor order status to ensure timely shipment and delivery.
• Manage import and export documentation and communicate with logistics providers when required.
• Maintain and update sales records, customer database information, and related status reports.
• Respond to customer inquiries and provide comprehensive after-sales support.
• Perform additional operational tasks as assigned by the Manager and General Manager
- Plan and execute marketing activities targeting Thai tourists visiting Japan
- Manage, plan, and operate website and social media channels
- Support marketing campaigns, advertising, and PR activities
- Coordinate and communicate with clients, partners, and related stakeholders
- Manage content for digital platforms and SNS channels
The main responsibility is to coordinate sales operations, manage orders, oversee online stores on E-commerce platforms, and support the sales team to drive sales performance and achieve the company's targets.
• Manage customer orders, prepare quotations, issue invoices/cash bills, and coordinate shipment arrangements with logistics providers.
• Monitor competitors' pricing structures, promotional campaigns, discount programs, and free shipping offers in order to maintain competitive pricing
• Create promotional content and handling customer chats to support sales conversion
• Track competitors' new products, product presentation methods, visual materials, short videos (TikTok/Reels), and product descriptions to apply best practices to the company's online stores
• Review customer feedback and complaints on competitors' platforms to identify pain points and improve products and services
• Collect and consolidate sales data, commission data, and order information from backend systems such as Shopee, Lazada, TikTok Shop, POS, and CRM
• Organize and clean data by removing duplicates, canceled orders, and refunded transactions to ensure reporting accuracy
• Coordinate with Japanese clients regarding accounting, taxation, and payroll services.
• Coordinate with Japanese clients regarding Visa and Work Permit (WP) matters.
• Manage schedules and follow up on client-related tasks.
• Provide Japanese–Thai interpretation during emails, phone calls, and meetings.
• Translate business documents, emails, and other materials between Japanese and Thai.
• Coordinate with both Japanese and Thai staff within the company.
• Support internal and external meetings through interpretation services.
• Monitor project progress and liaise with relevant stakeholders to ensure smooth operations.
• Liaise with the Production Control department at the head office in Japan and coordinate with the Sales Division on product delivery schedules and confirmations.
• Manage delivery control and shipment arrangements, promptly alerting management and the Sales Division regarding critical items.
• Report excess inventory to the sales team and support strategies to clear stock.
• Work closely with the internal sales team, colleagues at overseas sales offices, and other related departments in day-to-day operations.
• Support daily operation improvements through data management, performance tracking, and the preparation of regular reports.
• Perform other related tasks as assigned.
1. Multilingual Administrative Support (Thai / English / Chinese)
• Provide administrative assistance including document preparation, translation, and basic interpretation support between
Thai, English, and Chinese business communications.
• Draft, translate, and maintain correspondence, reports, meeting materials, and internal documentation in multiple languages as required.
• Support coordination with internal teams, external partners, and service providers where multilingual communication is required.
• Ensure accuracy and consistency of translated materials in line with company standards and confidentiality requirements.
2. GM & Project Support
• Support the General Manager (GM) in daily administrative and coordination tasks including schedule coordination, meeting preparation, follow-up actions, and documentation.
• Assist assigned Project Managers with project-related administrative tasks, including task tracking, meeting coordination,
document control, and status follow-up.
• Support clearly assigned tasks on a case-by-case basis, as separately instructed by the GM or Project Managers.
• Facilitate smooth communication and task alignment between projects, administrative functions, and relevant stakeholders.
3. Coordination & General Support
• Maintain organized records of documents, communications, and project-related materials.
• Monitor and follow up on assigned action items to ensure timely execution.
• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
We are seeking a polished, intelligent and highly discreet professional to provide first-class executive support at senior management level. The ideal candidate will be mature, commercially aware and capable of operating with sound judgement and composure in a dynamic corporate environment.
• Provide comprehensive administrative support to senior executives, including diary management, preparation of correspondence and documentation, and coordination of domestic and international travel arrangements.
• Organise and coordinate management meetings, board-level sessions and corporate events, ensuring seamless execution and professional presentation at all times.
• Oversee the management of official company documentation, including the issuance of certified copies and liaising with the Department of Business Development (DBD) to obtain updated statutory documents when required.
• Undertake special assignments and lead cross-functional initiatives on behalf of senior management, ensuring timely delivery and alignment with organisational objectives.
• Act as a trusted liaison between executives and internal departments, facilitating clear communication and ensuring appropriate follow-up on key matters.
• Handle confidential and sensitive information with the utmost discretion and integrity.
Perform additional duties as reasonably assigned by supervisors.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
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