Job Description:
Accounting and Finance
• Manage monthly payment processes and prepare accounting documents for submission to the accounting firm
• Record expenses and invoices using accounting software (FlowAccount)
• Prepare monthly internal reports (cost and sales reports, and cash flow forecast reports)
• Control and issue invoices to customers in a timely manner and in compliance with requirements, and follow up on customer payments
• Coordinate with the accounting firm and external auditors
Administration and Procurement:
•Liaise and coordinate with suppliers and business partners
•Procure and manage office supplies and equipment
Human Resources and Compliance:
•Manage documentation related to human resources processes
•Handle visa and work permit applications for foreign employees ( Both Non BOI, BOI work permit )
Sales Support:
•Provide assistance with other tasks as requested by team members or assigned by the supervisor
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
• Provide interpretation support to facilitate communication between Japanese senior management and Thai employees and customers.
• Deliver comprehensive executive secretarial support, including travel arrangements (flights and hotels), restaurant and golf course reservations, and coordination of company vehicle schedules.
• Manage and coordinate visa and work permit processes for executives.
• Perform a wide range of administrative duties, such as company car rentals, insurance-related matters, messenger coordination, preparation of business cards and New Year cards, and organization of company events.
• Translate documents accurately between Thai, Japanese, and English.
• Serves as communication link between customers, sales and factory in order to keep good customer satisfaction and enhance company’s reputation in the market.
• Take care of inquiries and complaints from Domestic clients.
• Coordinate with oversea suppliers (Japan, China) for delivery process to meet the timeline and for troubleshooting as well.
• Manage stock, inbound outbound, delivery status in excel file and company system.
• Receives and processes the customer orders from clients, then key PO information and other sales details in the company system.
• Other customer service and sales support tasks as assigned.
• Provide comprehensive administrative and secretarial support to the CEO.
• Handle urgent and time-sensitive requests with efficiency and accuracy.
• Act as a liaison between the CEO and internal/external stakeholders.
• Manage the CEO’s calendar, schedule meetings, and coordinate appointments.
• Perform other administrative tasks as assigned by the CEO.
• Interpret in meetings and translate internal documents.
• Communicate with customers and suppliers regarding projects and product development.
• Coordinate meetings, prepare documents, and track action items.
• Liaise with the factory, suppliers, forwarders, and import–export partners.
• Coordinate with the FDA on raw materials and imported products.
• Work with the sales team to update daily results and issue invoices/billing.
• Manage warehouse stock; occasionally handle heavy items.
• Handle basic accounting functions: Invoicing, cash management, transfers, and payroll.
• Send accounting reports to the Japanese boss and accounting firm.
• Arrange transportation, hotel, and restaurant bookings for guests and management.
• Other duties as assigned
- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
• Translate Japanese documents and translate in the meeting (JP/TH)
• Coordinate between Thai and Japanese employees
• Assist in marketing task sometimes (eg. prepare documents)
• Report to Marketing Associate Director (Japanese person)
• Other tasks assigned by the company.
• Clinic reception and medical interpretation
• Assisting and guiding patients
• Providing support for medical interpretation(Onsite, Online)
• Performing various administrative tasks necessary for clinic operations
• Joining One-month training period provided
• Other related jobs
Job Description
• Perform general administrative tasks and coordinate with internal departments
• Provide scheduling and time-management support for the Japanese Managing Director
• Handle documentation for 90-day stay reporting, work permit renewals, and assist in preparing visa application documents for Japanese employees
• Prepare reports and internal documents as assigned
• Maintain and organize company documents and employee records
• Manage the recruitment and selection process
• Perform other duties as assigned
- Assist Customer Service Manager.
- Be the point of contact and responsible person for Customer Service department towards the Purchasing and Sales manager, other departments and external parties.
- Troubleshoot shortages, delivery delays, etc.
- Find solutions in collaboration with Purchase department, the customer, supplier or warehouse while minimizing escalations to higher management.
- Oversee custom clearance and escalate to the higher management when needed
- Monitor team daily operation
- Minimize escalation to higher management by solving most problems independently.
- By overseeing daily work for other department's staff, making recommendations to the higher management for distribution and allocation of the duties as required.
- Assist the Sales and Purchasing Manager in setting up supply chains for our new and existing customers and act as a business partner in the process of finding business opportunities and solutions for our customers.
- Mentor senior member to guide junior.
- Other as assigned
• Provide Japanese-Thai interpretation at customer meetings
• Hosting visitors from other contries (includes driving)
• Arrange flights, restaurants for business dinners, and other necessary bookings
• Managing suppliers
• Handle various support tasks as needed
- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance.
*Communication with Headquarters in Japan in Japanese is required.*
- Provide customer service and reception for credit card members (mainly Japanese)
at the Plaza Lounge (in person/phone).
- Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations.
*Primarily for travelers from Japan, but also includes English support for members from China,
Taiwan, and Korea.*
- Plan and negotiate card member benefits.
*Negotiate with partner merchants, finalize contracts, and create promotional materials (in
Japanese).*
- Create benefit booklets.
*Select participating stores and conduct benefit negotiations.*
- Contribute articles and update information on the company travel website
*Conduct merchant visits, collect information, and create Japanese-language blog posts
including interviews and photography.*
- Summarize and analyze lounge usage and sales data monthly, and report to the manager.
- Prepare and update display materials and documents for the Plaza Lounge.
IT Job (70%)
- Coordinate with IT Outsource company
(When have trouble with PC / Install new Hardware for IT related Equipment / etc)
- Helpdesk support
1. Support if staff have trouble with our private IT System
(Microsoft O365 / Server / ERP System / etc )
2. Software Installation on each PC
3. USB Management
4. Check for virus records or any support status - Maintain and Update System Assets (User ID / Group ID & Hardware Assets) - Presentation & training for Information Security Management
Admin Job (30%)
- Check Asset List
- Manage office supplies stock and place orders
- Responsible for handling general affairs, purchasing and office management
- Supporting other HR activities and also Company activities