• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
• Handle customer orders in the South East Asia region, coordinating directly with customers and the Sales team.
• Coordinate with the Sales team and manufacturing plants in Thailand and overseas to ensure order fulfillment.
• Verify the accuracy of order information and related documents.
• Follow up on production and delivery status, assisting in resolving any issues during the order and delivery process.
• Perform order processing tasks and provide excellent customer support to ensure smooth and efficient operations.
• Prepare, manage, and maintain all related documents for orders.
• Provide full secretarial support to the President
• Manage schedules and appointments
• Handle visitor reception and coordination
• Arrange transportation and logistics
• Support various administrative and miscellaneous tasks (all-around support role)
• Drive company vehicle for the President after business dinners or events
Note: Attendance at business entertainment events is not mandatory
• Other related tasks
※ Handling Accounting, Admin and HR job
1) Make billing notes and send them to the customers, and check AR collection situation
2) Record AR collection in ERP system, and make summary of bank statements
3) Make monthly inventory report by supporting stock check at the end of month
4) Record export sales and import purchase in ERP system based on the exchange rate
5) Make payments, process incoming invoices, and verify receipts/Tax invoice, record in ERP system
6) Manage/Repair office supplies or company assets (car, PC etc), and order new supplies or asset as needed
7) Handle admin job like holding company trip, company party, seminar, making uniform etc
8) Handl Japanese (VISA/WP) application and renewal.
9) Handle salary related job such as payroll, provident fund, social security insurance, attendance etc
10) Other tasks assigned by Managers
• Coordinate with Japanese clients regarding accounting, taxation, and payroll services.
• Coordinate with Japanese clients regarding Visa and Work Permit (WP) matters.
• Manage schedules and follow up on client-related tasks.
• Provide Japanese–Thai interpretation during emails, phone calls, and meetings.
• Translate business documents, emails, and other materials between Japanese and Thai.
• Coordinate with both Japanese and Thai staff within the company.
• Support internal and external meetings through interpretation services.
• Monitor project progress and liaise with relevant stakeholders to ensure smooth operations.
- Plan and execute marketing activities targeting Thai tourists visiting Japan
- Manage, plan, and operate website and social media channels
- Support marketing campaigns, advertising, and PR activities
- Coordinate and communicate with clients, partners, and related stakeholders
- Manage content for digital platforms and SNS channels
1.Coordinated and negotiated with overseas companies regarding export operations, warranty claims, and new model projects.
2.Coordinated with suppliers in Thailand to arrange production schedules and shipments for overseas destinations.
3.Managed communication, document preparation, and Japanese-language correspondence with overseas customers and partners.
4.Explained project requirements and translated technical consultations between engineering teams and Japanese specialists.
Supported the preparation and analysis of monthly sales reports.
ติดต่อประสานงาน เจรจางานกับบริษัทที่ต่างประเทศเรื่องงานส่งออก, งานเคลม, New model
ประสานงานกับซัพพลายเออร์ในเมืองไทย เพื่อกำหนดการจัดส่งงานไปยังต่างประเทศ
ประสานงาน จัดส่งเอกสาร ตอบและแปลภาษาญี่ปุ่นให้กับปลายทาง
อธิบายรายละเอียดงาน แปลการขอคำปรึกษาให้ทีมเอนจิเนียร์กับผู้เชี่ยวชาญชาวญี่ปุ่น
ซัพพอร์ตการทำรายงานการขายประจำเดือน
• Support various operational centers to achieve business plans, manage performance, gather feedback/requirements, improve operational processes, analyze numeric data, and oversee management metrics.
• Drive efficiency improvements and operational enhancements in sales and administrative processes through quantitative data analysis and management oversight.
• Coordinate across centers to establish guidelines and operational practices that prevent administrative risks.
• Review administrative operating procedures, coordinate updates, and define functional requirements whenever operational guidelines change.
• Enhance operational efficiency across customer acquisition, credit underwriting, and contract execution, supported by data analytics and performance monitoring.
• Support process optimization for loan disbursements and repayment operations, conducting quantitative analysis and management control.
• Drive efficiency and process improvements in customer call operations (inbound/outbound), incorporating numeric analysis and performance control.
• Support operational enhancements in debt collection and recovery for normal, monitored, and NPL/default accounts (including payment reminders, overdue notices, and deficit balances), backed by quantitative analysis and management oversight.
• Negotiate contract terms for third-party collection agencies, monitor agency performance, and oversee overall vendor management.
• Optimize legal proceedings and debt enforcement workflows aimed at maximizing recovery, supported by data analytics and management oversight.
• Lead and drive planning initiatives to elevate customer service standards across centers.
• Supervise and manage the execution of internal center meetings.
• Assist and oversee centers in establishing and maintaining robust compliance operational systems.
• Provide comprehensive operational support across all center functions.
• Coordinate effectively across internal departments and negotiate with external entities.
• Perform additional tasks as instructed by supervisors.
• Handle general translation and interpretation required for the above operational scope.
• Draft and maintain meeting minutes for assigned sessions.
• 50% in charge of Textile Product Division and 50% in charge of Forest Product Division (examples of forest products are woodchips & biomass pellet, pulp, paper & paperboards, etc...)
• Coordinate daily sales activities and support the sales team in routine operations.
• Prepare quotations, sales contracts, invoices, and other related sales documentation.
• Liaise with customers, suppliers, and internal departments regarding orders and deliveries.
• Monitor order status to ensure timely shipment and delivery.
• Manage import and export documentation and communicate with logistics providers when required.
• Maintain and update sales records, customer database information, and related status reports.
• Respond to customer inquiries and provide comprehensive after-sales support.
• Perform additional operational tasks as assigned by the Manager and General Manager
• Manages domestic logistics as well as import and export operations, including data entry and internal process monitoring to achieve departmental
objectives. Provides administrative and sales support for business activities.
• Handling daily document transactions, customs clearance, invoices, and service to customers with full scope of documentation.
• Control and arrange logistic management both inbound and outbound effectively with logistic providers company, warehouse and shipping line.
• Handle Credit Control effectively to avoid over-credit/past due.
• Taking care of documents related to import/export, domestic business and input in the system properly.
• Administrative tasks for team such as report making support and meeting
arrangement.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
• Sales Execution & Coordination: Execute sales plans and departmental strategies to achieve organizational targets; coordinate based on instructions and information received from relevant departments.
• Interpretation & Translation: Provide accurate and contextually appropriate interpretation and document translation.
• Compliance: Strictly adhere to company policies, internal rules, regulations, and legal compliance principles.
• Confidentiality & Security: Protect and maintain company confidentiality, safeguard organizational assets, and follow department disaster/crime prevention measures.
• Reporting & Communication (Hourenso): Promptly report, communicate, and consult with supervisors (Hourenso), sharing department issues to collaborate on solutions.
• Administration & General Support: Handle general administrative tasks for the department and perform other duties as assigned by supervisors.
Handle customer inquiries and maintain good relationships with customers.
Receive and process Purchase Orders (POs).
Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery.
Monitor production schedules and shipment status.
Order confirmations, shipping documents, and related reports.
Follow up on customer requests, delivery schedules, and issue resolution.
Maintain accurate records in the company's ERP/Kintone system.
Perform other duties as assigned by the supervisor.
Job Description:
-Interpret Thai – Japanese in meeting.
-Translate Thai – Japanese documents.
-Proficient in Japanese (JLPT N2 or higher)
-Manage president’s schedules and appointments.
-Support Japanese president as a personnel assistant such as booking restaurant, hotel, air tickets.
-Coordinate with internal departments and external contacts
-Process work-permit and 90-days.
-Proficient in Microsoft Office (Word, Excel, PowerPoint)
-Other related tasks as assigned.
• Interpretation between factory floor staff and Chinese staff
• Translate Chinese machine display interfaces into Thai.
• Support for Chinese staff (6 people)
• Other related duties
• Handle customer service operations for automotive parts, serving primary clients located in Laem Chabang and Bangkok.
• Prepare general documentation and provide administrative support for Sales and QA teams, including support for new projects.
• Coordinate with freight forwarders regarding documentation and all import/export shipping activities.
• Liaise with customers and suppliers regarding delivery schedules and shipping-related matters.
• Follow up on product shipments to guarantee on-time delivery to clients.
• Communicate directly with customers to address and resolve documentation issues.
• Request, review, and verify regular stock reports from the warehouse.
• Monitor and maintain optimal inventory levels to prevent product obsolescence or delivery delays.
• Perform other related administrative or operational duties as assigned.
• Support sales for documents and internal processes.
• Prepare documents (sale contract, purchase contract, P/O, D/O, shipping documents, invoice, etc.).
• Communicate with HQ in Japan
* Other related job
- Support Thai lawyers for documentation (proof-reading, format adjusting, etc.)
- Arrange meeting schedule, and handling some accounting expenses registering and related admin tasks
- Support general office matters in admin tasks, office meeting and seminar arrangements, firm trip planning, intern student recruitment, etc.
1. Translator at Production with Japanese
2. Translator meeting with Japanese
3. Perform other tasks assigned by Japanese executives.
4. Assistant and coordinator with expat ,Translator document
Interpretation/Translation work 70%
Other work 30%
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