- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
-Arrange Air export shipment as CS and supervise airport office Export and Import.
-Record Sales & Cost in system and issuing INV and Payment requestion.
-Communicate with customer and support to make sales for expanding business.
-Support to issue quotation
- Verification payroll results.
- Verification various tax calculations.
- Manage the job schedules and process of subordinates.
- Manage external procedures of correspondence with government offices, etc.
- Manage all internal events.
- Participation in committee of welfare, safety ISO, etc.
- Manage all general affairs (maid, gardener, driver, etc.)
- Report to manager on all of the above task
• Clinic reception and medical interpretation
• Assisting and guiding patients
• Providing support for medical interpretation(Onsite, Online)
• Performing various administrative tasks necessary for clinic operations
• Joining One-month training period provided
• Other related jobs
• Accompany and support the Managing Director (MD) as an interpreter during meetings and business negotiations (Japanese ⇄ Thai)
• Translate internal and external documents (Japanese ⇄ Thai)
• Provide interpretation support for the sales team during client visits
• Handle general administrative and office support tasks, including:
- Office supply management and ordering
- Support for attendance tracking
- Assistance with company events and internal coordination
• Assist and coordinate for Japanese expats and visitors (including arrangements and hospitality)
• Participate in domestic business trips (1-2 times per month with overnight stay)
• Submit all BOI rights applications and follow up on the results. (Coordination regarding BOI) Regarding customs in the import process
• Prepare various documents related to BOI.
• Contact with the BOI and other government agencies. related to BOI to support project control or project amendments.
• Control the list of raw materials in various processes. Including the import-export process
• Check the expiration period and renew various documents related to BOI.
• Proceed with importing products from abroad under BOI conditions, exempt from import duties. and value-added tax
• Prepare balance stock summary.
• Control the progress of the import process, the Customs Department process, and solve various problems.
• Provide the necessary support and information to all relevant agencies. to support delivery
• Support pre- and post-inspection of the Customs Department.
• Prepare documents regarding insurance claims when the product is damaged.
• Monitor and manage with import raw materials and controlthe balance stock.
• Developing and maintaining a thorough understanding of customs laws, import/export regulations, tariffs, and duty rates to provide accurate guidance and advice to the organisation.
• Liaising with government agencies, such as the Customs Department, BOI, and other relevant authorities, facilitates the clearance of imported goods.
• Communicating and negotiating with freight forwarders, customs brokers, and other service providers to ensure timely and cost-effective shipments.
• Perform BOI tasks regarding all necessary processes as required by BOI rules and regulations, and process all documentation concerning BOI requirements.
-Report to the Director of External Contact Centers Operations based in Paris, France
-Responsible for managing daily Contact Center operations of our Japanese speaking markets
-Oversee both Customer Care and Reservation activities
-Monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels
-Monitor daily operations performance of the outsource
-Analyze performance & customer satisfaction on each activity, identifying areas for improvement, and come up with strategies to tackle with these issues
-Manage and improve Quality delivered by each contact center
-Conduct quality assessments and calibrations with our outsource
-Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience
-Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality
-Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality
-Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience
-Must travel to Japan, Tokyo 50%
THB 25,000 - 35,000 (Base-depending on experience)
Location
Posted Date
2025-09-12
Job Description
• To issue related documents such as invoices, tax invoice, and withholding tax, etc.
• To check the status of accounts receivable
• To take care of payments
• To input accounting data into the system
• General admin tasks at the office.
• Knowledge of MS. Office and Express.
• Handle overall administrative tasks for external customers.
• Handle mailing services and office messenger.
• Other related tasks as assigned
• Sales Support Tasks Operations (60-70%)
- Administrative communication with existing clients (e.g., coordinating training participation).
- Observing training sessions (training operation support).
- No new client sales approaches.
• Back Office Tasks (30-40%)
- Sending invoices to clients and confirming payments.
- Processing expense payments.
- Requesting services from accounting firms (e.g., sending expense receipts, requesting financial statement preparation).
- Managing visa renewals for Japanese employees (liaising with external vendors).
- Interpretation and translation at the factory
- Administrative tasks in the Quality Control department (e.g., preparing documents)
- Support and coordinate between Japanese and Thai staff
- Other tasks as assigned
• Interpretation during meetings(Japanese - Thai)
• Interpretation support for Japanese employees during work activities
• Administrative and general support for Japanese staff in various departments
• Other duties as instructed
• Assigned to the food packaging team.
• Communicating with partner clients.
• Reporting and relaying information to internal stakeholders/relevant departments.
• Coordinating schedules with internal stakeholders/relevant departments.
• Other related duties.
- Interpret for the President during the absence of the Thai Manager
- Support internal communication (Interpretation and translation for employers)
- Support and coordinate between Japanese and Thai staff
- General affairs and administrative support
- Other tasks as assigned
• To be the Person in Charge for supporting sales and business-related procedures—both existing and in development—while also handling secretarial and administrative tasks to assist the GM and the overall division.
• Support senior staff in the trading business and affiliates control.
• Work with senior staff for new business development.
• Perform as GM secretary in assisting in divisional matters, inputting WF, arranging business trips and entertainment, etc.
• Interpretation and translation for Japanese employers
• Accompany and assistance the Japanese boss on client visits
• Price comparison of materials and consumables
• Creation of PO (Purchase Order)
• Support and coordinate between Japanese and Thai staff
• Other tasks as assigned
- Analyze sales data and trends to identify opportunities and develop business strategies.
- Assist in creating and managing budgets for sales campaigns and promotions.
- Generate reports on sales performance, presenting insights and recommendations to improve outcomes.
- Collaborate with the sales team to ensure accurate sales target planning.
- Monitor and report on sales performance analytics.
- Price analysis (B2B, B2C)
- Have business trip from time to time with partners
- Support translation for Japanese president during business trip with partners
• Edit and format product catalogues or brochures in line with client requirements
• Review and draft instructions for Desktop Publishing staff
• Work collaboratively with team members and clients to ensure project specifications are fulfilled
• Submit new and revised formula/BOM via RMTS system
• Handle BOI cutting stock process, download vendor report, summarize and transfer reports to suppliers
• Prepare balance reports (Customer and Supplier Sale Balance)
• Manage scrap process under BOI regulations
• Update MASTER DATA by mapping CAC Item Code with BOI Group Code.
- Handle administrative tasks and related documentation
- Support HR functions, such as recruitment, etc.
- Occasionally assist with interpretation between Japanese MD and Thai staff (Japanese MD can speak English)
- Coordinate with the head office HR department to receive and implement policies
- Provide support for other assigned tasks
・Assist the manager in prepare and review financial reports
・Participating in Periodic Account Closing
・Primary Cost Accountant
・Manage and develop the team
・Oversee daily operations
・Environmental management
・Other assignments from Manager or GM