- Oversee the daily operations of the restaurant, ensuring smooth functioning of all aspects including customer service and staff management
- Guarantee consistent delivery of high-quality food and beverage offerings to customers in a timely manner
- Train, supervise, and motivate restaurant staff, including servers, bussers, food runners, and bar staff, to maintain exceptional service standards
- Monitor inventory levels and proactively order supplies to ensure uninterrupted operations
- Uphold cleanliness and safety standards to provide a hygienic and secure environment for both customers and staff
- Address customer complaints promptly and effectively, striving to resolve issues to the satisfaction of all parties involved