• Support various operational centers to achieve business plans, manage performance, gather feedback/requirements, improve operational processes, analyze numeric data, and oversee management metrics.
• Drive efficiency improvements and operational enhancements in sales and administrative processes through quantitative data analysis and management oversight.
• Coordinate across centers to establish guidelines and operational practices that prevent administrative risks.
• Review administrative operating procedures, coordinate updates, and define functional requirements whenever operational guidelines change.
• Enhance operational efficiency across customer acquisition, credit underwriting, and contract execution, supported by data analytics and performance monitoring.
• Support process optimization for loan disbursements and repayment operations, conducting quantitative analysis and management control.
• Drive efficiency and process improvements in customer call operations (inbound/outbound), incorporating numeric analysis and performance control.
• Support operational enhancements in debt collection and recovery for normal, monitored, and NPL/default accounts (including payment reminders, overdue notices, and deficit balances), backed by quantitative analysis and management oversight.
• Negotiate contract terms for third-party collection agencies, monitor agency performance, and oversee overall vendor management.
• Optimize legal proceedings and debt enforcement workflows aimed at maximizing recovery, supported by data analytics and management oversight.
• Lead and drive planning initiatives to elevate customer service standards across centers.
• Supervise and manage the execution of internal center meetings.
• Assist and oversee centers in establishing and maintaining robust compliance operational systems.
• Provide comprehensive operational support across all center functions.
• Coordinate effectively across internal departments and negotiate with external entities.
• Perform additional tasks as instructed by supervisors.
• Handle general translation and interpretation required for the above operational scope.
• Draft and maintain meeting minutes for assigned sessions.
• Manage inbound sea freight, including document checking, import coordination, and shipment tracking.
• Prepare and submit logistics billing documents to the Accounting Department.
• Perform CUT-STOCK BOI according to company procedures.
• Support scrap management tasks and related documentation.
• Coordinate with internal and external teams to ensure smooth operations.
• Handle other assigned tasks from the supervisor.
• Support the Finance & Accounting Manager in monthly and year-end closing and ensure accounting entries, accruals, reconciliations, and adjustments are completed accurately and on schedule.
• Prepare and review financial statements, management reports, and supporting schedules in compliance with TFRS and MCI Group requirements.
• Supervise daily accounting operations, including accounts payable, accounts receivable, general ledger, vendor master data, payment processing, and employee expense claims.
• Support cost accounting and inventory accounting activities, including monthly cost calculations, inventory provisions, LCM adjustments, inventory aging, cost variance, and profitability analysis.
• Review tax calculations and ensure the accurate and timely submission of VAT, withholding tax, P.P.36, stamp duty, and other statutory filings.
• Support budgeting, forecasting, financial analysis, and the preparation of monthly, quarterly, and annual financial reports for DMA Singapore and MCI Group through the DIVA system and other designated reporting platforms.
• Coordinate with internal departments, DMA Singapore, auditors, banks, and government authorities regarding accounting and financial matters.
• Supervise and support Finance and Accounting team members and assist in improving accounting processes, ERP systems, and internal controls.
• Act on behalf of the Finance & Accounting Manager when assigned.
• Lead monthly and year-end closing and ensure accurate, timely financial reporting in compliance with TFRS and MCI Group requirements.
• Oversee financial statements, management reports, accounts payable, accounts receivable, cash flow, general ledger, vendor master data, payment controls, and employee expense claims.
• Supervise cost accounting, inventory accounting, monthly cost calculations, inventory provisions, LCM adjustments, inventory aging, cost variance, and product profitability analysis.
• Ensure accurate and timely submission of VAT, withholding tax, P.P.36, stamp duty, and other statutory filings.
• Coordinate external audits, tax audits, BOI audits, and communication with auditors and government authorities.
• Lead the annual budgeting and forecasting processes, prepare financial analysis and management reports, and submit monthly, quarterly, and annual financial reports to DMA Singapore and MCI Group through the DIVA system and other designated reporting platforms accurately and on schedule. Coordinate with DMA Singapore regarding financial reporting, budgeting, forecasting, accounting matters, and other information requests.
• Lead and develop the Finance and Accounting team and drive improvements in accounting processes, ERP systems, and internal controls.
• Coordinate with internal departments, group companies, banks, auditors, and government authorities.
• Inspect the operation of employees and sub-contractors to be in compliance with relevant law of safety, occupational health and working environment.
• Risk evaluation including protection policy or work procedure for safety.
• Advise, train employees to work safely, including lessen environmental effects.
• Inspect, evaluate working environment.
• Check document, evidence, report in environmental inspection.
• Inspect the source, analyze the accident, illness or the cause of trouble from work including effect and prepare reports.
• Collect safety and environmental complains both externally and internally.
• Control waste management from operations.
• Prepare ISO 4001,45001 system and control the operations.
• Responsible for other assigned task.
• Maintain and continuously improve the company’s Environmental Management System (EMS) in accordance with ISO 14001.
• Monitor and evaluate compliance with environmental laws and regulations.
• Prepare, maintain, and control ISO 14001 documentation.
• Assess and review environmental aspects and environmental impacts.
• Monitor and control waste management, wastewater, dust, noise, and other environmental impacts associated with construction projects.
• Prepare ESG and Sustainability data, reports, and disclosures for the organization.
• Track environmental, energy, and greenhouse gas (GHG) reduction targets and performance indicators.
• Organize environmental awareness and sustainability campaigns to promote employee engagement.
• Support internal audits and external assessments related to environmental management systems.
• Coordinate with clients, government agencies, and other stakeholders on environmental and ESG matters.
• New sales to clients such as developers, trading companies, manufacturers, and industrial parks.
• Acquiring the contract on the construction projects.
• Obtaining construction bidding information.
• Building trusting relationships with clients.
• Coordinating with the company's manager, design and architectural departments for bidding projects .
• Coordinating and negotiating with internal and external parties.
• Collecting information on the construction industry and clients.
• Provide practical and strategic legal counsel to management, business units, corporate divisions, and affiliated companies on all operational and business matters.
• Review, draft, and negotiate complex commercial contracts and legal documentation (such as sale and purchase agreements) to safeguard business interests.
• Lead and promote corporate compliance programs, integrity guidelines, and effectively manage and resolve compliance issues.
• Manage end-to-end corporate secretarial affairs, including organizing Shareholders' and Board of Directors' meetings, drafting resolutions, and managing statutory company registrations.
• Monitor changes and amendments in relevant laws and regulations to review, update, and align internal company policies and guidelines continuously.
• Enhance internal legal awareness and competency among staff through legal seminars, newsletters, and advisory updates.
• Manage legal disputes, crisis response strategies, and navigate corporate decision-making processes effectively.
• Manages domestic logistics as well as import and export operations, including data entry and internal process monitoring to achieve departmental
objectives. Provides administrative and sales support for business activities.
• Handling daily document transactions, customs clearance, invoices, and service to customers with full scope of documentation.
• Control and arrange logistic management both inbound and outbound effectively with logistic providers company, warehouse and shipping line.
• Handle Credit Control effectively to avoid over-credit/past due.
• Taking care of documents related to import/export, domestic business and input in the system properly.
• Administrative tasks for team such as report making support and meeting
arrangement.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
1. Customer Service & Sales (ต้อนรับและเสนอขาย)
• Welcome & Share Info: Greet walk-in customers and share car specs, options, and key features.
• Understand Needs: Ask about budget and usage to recommend the best matching car.
• Arrange Test Drives: Show the car, start the engine, and safely guide test drives.
2. Closing Sales & Financing (ปิดการขายและไฟแนนซ์)
• Offer Deals: Negotiate prices, discounts, and special offers to close the sale.
• Help with Financing: Estimate monthly payments, down payments, and help prepare loan documents for finance companies.
3. Delivery & Handover (เตรียมและส่งมอบรถ)
• Prepare the Car: Coordinate with technicians and car detailers to clean and check the car before delivery.
• Hand Over: Complete handover paperwork and explain basic car functions to the buyer.
4. Marketing & After-Sales (ทำการตลาดและดูแลหลังขาย)
• Post Online: Take photos and videos of cars to post on social media (Facebook, TikTok) and answer customer chats.
• Follow Up: Check in with customers after the sale for feedback and ask for referrals.
1. Sourcing & Car Valuation (หาและประเมินราคารถ)
• Find Cars: Look for used cars from auctions, walk-in sellers, direct owners, and trade partners.
• Inspect & Price: Check car condition, accident history, and mileage. Calculate buying price to ensure a good profit margin.
• Negotiate: Bargain with sellers to get the best deal.
2. Documentation & Legal (จัดการเอกสารและโอน)
• Check Documents: Verify registration books, tax history, ownership details, and legal status.
• Process Transfer: Handle buying contracts, car ownership transfers, and payments correctly.
3. Cost & Reconditioning (คุมต้นทุนและงบเก็บงาน)
• Estimate Repair Costs: Calculate budget needed for repairs, bodywork, and detailing before selling.
• Control Budget: Manage buying costs to keep selling prices competitive and profitable.
4. Market Analysis (วิเคราะห์ตลาดและราคากลาง)
• Track Trends: Stay updated on market prices, popular car models, and customer demand.
• Manage Risk: Avoid buying cars that sell slowly or have high maintenance issues.
Handle a wide range of international projects
Examples:
• Assisting Japanese enterprises with market entry and expansion in Thailand
• Providing end-to-end support for company establishment in Thailand
• Offering strategic advisory for global operations, including overseas business planning, M&A consultation, market entry/restructuring/exit support, operational audits, and HR advisory
• Building and enhancing international sales and distribution channels
• Conducting research and analysis across multiple regions, including emerging markets
• Publishing materials related to foreign exchange regulations and international trade laws
• Preparing credit and risk assessment reports on overseas companies
• Delivering trade and investment consulting for international clients, including market intelligence and business matching services
• Sell equipment, automation machinery, and specialized materials tailored for the electronics and semiconductor industries.
• Develop new business opportunities and acquire new B2B clients through proactive sales activities while maintaining strong relationships with existing accounts.
• Assess customer technical needs and propose optimal product solutions.
• Identify new suppliers, evaluate new products, and expand business opportunities.
• Collaborate with domestic and overseas suppliers to manage product sourcing, delivery schedules, and price negotiations.
• Coordinate import and export operations, as well as business activities, with overseas offices and suppliers.
• Prepare quotations, proposal materials, order management, delivery tracking, and payment confirmations.
• Collect and analyze market trends and competitor intelligence to identify potential business growth areas.
• Partner with internal team members and external stakeholders to ensure smooth project execution.
• Conduct domestic and international business trips to strengthen vendor/client relationships and explore new business initiatives.
Risk Management & Compliance Strategy:
• Conduct Enterprise Risk Assessments and establish risk mitigation measures.
• Develop internal control systems and continuously update compliance manuals.
• Manage emergency situations impacting business operations, coordinating with internal teams and relevant regulatory bodies.
Regulator Relations & Legal Management:
• Maintain strong relations and coordinate directly with the Bank of Thailand (BOT) and related government agencies.
• Provide legal advice, oversee litigation, monitor changes in laws/regulations, evaluate business impact, and advise executive management.
• Review business contracts in both Thai and English.
• Oversee Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) compliance in accordance with legal mandates.
Governance & People Management:
• Formulate departmental strategies and operational goals aligned with corporate objectives.
• Supervise, plan, and optimize internal departmental workflows.
• Manage staff development plans and handle the department's annual budget.
• Lead environmental and sustainability initiatives across regional and local operations.
• Evaluate emerging environmental regulations, ESG disclosure trends, and sustainability developments to advise internal stakeholders.
• Conduct environmental operational assessments and audits at manufacturing sites.
• Establish and monitor environmental goals, carbon neutrality roadmaps, and corporate sustainability disclosures.
• Design, provide, and facilitate ESG training and competence development programs across the organization.
• Communicate environmental performance metrics, standard operating procedures, and risk control measures across all organizational levels.
Handle customer inquiries and maintain good relationships with customers.
Receive and process Purchase Orders (POs).
Coordinate with internal departments (Sales, Production, Planning, Logistics, and Finance) to ensure on-time delivery.
Monitor production schedules and shipment status.
Order confirmations, shipping documents, and related reports.
Follow up on customer requests, delivery schedules, and issue resolution.
Maintain accurate records in the company's ERP/Kintone system.
Perform other duties as assigned by the supervisor.
• Design, deploy, and manage robust enterprise networks, including LANs, WANs, WiFi and other network components, ensuring they meet business needs, security and performance objectives.
• Configure and install network hardware and software, including routers, switches, firewalls, and security devices.
• Proactively monitor network performance, troubleshoot complex issues, security and identify areas for improvement.
• Implement and maintain robust network security measures to safeguard company data and systems.
• Collaborate with other IT professionals to ensure network integration and alignment with overall IT strategy.
• Mentor and guide junior network engineers, fostering a collaborative and supportive team environment.
• Document network configurations, procedures, and solutions for future reference.
• Keep updated on the latest networking technologies and best practices.
• Assist the Operation team with operational activities on an occasional basis.
• Other duties as assigned by manager.
- Drive sales growth by delivering compelling product presentations and proposals for electronic devices and components.
- Formulate and present sales targets, budgets, and strategic plans for management approval.
- Provide guidance and technical/sales mentorship to junior staff members.
- Manage regional sales activities and conduct business visits involving international suppliers and customers (Japan, Vietnam, Indonesia, Singapore).
- Execute management directives effectively with a proactive approach to asking clarifying questions when needed.
- Submit regular weekly and monthly performance reports to upper management.
**Existing client 70% New client 30%
- Service engineer support machine in SMT process
(Installation/ maintenance/ troubleshoot/ training/ production support)
- Provides support to Engineers, reliability / technicians and factory operations teams for continuous improvement activities in Safety, Quality, and cost efficiency.
- Delivering services to customers effectively and on time (Service around nearby Bangkok, Ayutthaya, Prachinburi, Pathumthani, Chonburi, Samutprakarn, Rayong, etc.)
- Monitoring and maintaining electrical equipment or machinery performance.
- Walking customers through how equipment works including how to use it safely. Providing clear customer feedback
- Out of hours callouts are responded to in a timely manner.
- Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.