• Fully support customer and relationship building
• Provide field operations support to customers and take care our customer after sales
• Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations.
• Carry out troubleshooting, repairs and maintenance servicing of machines,
• Write accurate professional reports on technical issues and interfacing with all involved functions.
• Responsible in setting up new machines and conducting pre-delivery inspection prior to installation
• Conduct technical training to team members and Customers when required.
• Working close to Japanese manager