- As a Middle Business Analyst within the Thailand ICT Team, you will be responsible for implementing software solutions, conducting fit-gap analyses, and identifying opportunities for process improvements.
- You will act as a bridge between business needs and technology, ensuring that all implemented solutions align with the company’s strategic goals and drive business value.
- Provide end-to-end expertise in business processes, identifying innovations and improvements from both functional and technical perspectives.
- Resolve user issues related to ERP, the Microsoft Ecosystem (Teams, Power Apps, Automate, etc.), and AI-driven tools.
- Conduct training sessions for faculty, key users, and ambassadors to ensure smooth adoption of new systems.
- Drive continuous improvement by identifying process enhancements, recommending innovative solutions, and implementing best practices.