• Monitor system performance and troubleshoot technical problems.
• Analyze network data and infrastructure to identify inefficiencies and areas for improvement.
• Develop and implement solutions to optimize system performance and security.
• Provide technical support and consultation to end-users.
• Perform system upgrades and migrations to customers.
• Document system configurations, procedures, and solutions.
• Collaborate with network and solutions-sale teams to ensure smooth system implementation and integration of systems.
• Work with stakeholders to understand business needs and translate them into technical solutions.
• Provide Tier 1 and Tier 2 technical support for product-specific, infrastructure, and general IT-related inquiries.
• Mentor and guide junior team members to support their professional development and ensure effective task execution.
• Other duties as assigned by manager.
• Support and coordinate global HRIS implementation projects from initiation through to go-live and post-implementation stabilisation
• Assist in managing project scope, timelines, resources, and budgets to ensure successful and timely delivery
• Gather, analyse, and document business requirements in collaboration with HR, IT, and cross-functional stakeholders
• Translate multi-country business needs into clear functional and technical specifications
• Support system configuration, data migration, and user acceptance testing (UAT) activities
• Monitor, track, and facilitate the resolution of system issues both pre- and post-implementation
• Act as a key point of contact for HRIS-related queries, providing guidance to regional HR teams
• Support data governance, system security, and compliance with applicable data protection regulations
• Maintain effective communication with global and regional stakeholders to ensure alignment and consistency
• Collaborate with internal and external stakeholders to gather and analyse business requirements, supporting system planning, development, testing, and implementation
• Develop and maintain both standard and ad hoc HRIS reports to support HR decision-making
• Translate multi-country business requirements into clear functional and technical specifications
• Liaise with HR and relevant stakeholders on system configuration, data migration, and user acceptance testing
• Design and deliver comprehensive training programmes to ensure effective system adoption and user proficiency
• Monitor, track, and resolve system issues following go-live, ensuring ongoing system performance
• Act as a primary contact for HRIS-related queries, providing support and guidance to regional HR teams
• Contribute to, and where appropriate lead, initiatives focused on continuous improvement
• Administer and maintain the HRIS, including data entry, data validation, system updates, and troubleshooting
• Ensure adherence to data governance, system security, and relevant data protection regulations
• Maintain clear and consistent communication with global and regional stakeholders
• Oversees of overall of IT function
• Provide technical support and assistance to users
• Identify, analyze, research, and troubleshoot computer problems
• Set up and configure hardware and network system
• Install/uninstall/update operating system and various software
• Coordinate with related persons or technicians
• Search for new know-how to develop and maintain the company’s computer system
• Handle related documentation work in IT Division
• System analysis and design by SAP model
• System analysis and design by AS400 / VBA Macros / C++ / Python
• Handle system/program to support and solve trouble manufacturing management.
• Other tasks assigned by the supervisor
• Manage and drive all IT Dept. operation.
• Manage IT infrastructure including Network (WAN, LAN, Wireless), Hardware (Server : Physical/Virtual, PC/NB, UPS, Printer, Scanner,…).
• Manage an IT security (Data/System Protection/Backup, Firewall, Antivirus).
• IT systems support including SAP, Sharp Japan System, E-Systems and all concern.
• Research an innovation, implement new technologies (AI, Automation,..) to support users' operations and management's requirements.
• Improve/Boost up each department operation with E-system for more working efficiency.
• Manage and follow up all IT projects such as E-Systems, Smart Factory, …
• Report IT project progress to top management.
• Manage IT maintenance to ensure system reliability and performance.
1. Provide leadership and project management and maintenance in any of Financial Planning, General Accounting, Payroll, Financial Risk Assessment for Thailand Isuzu Group company.
2. Trial & assess advanced IT tool and make control method to deploy to Group company
3. Supervise technical staff and vendor and collaborator in managing product development and implementation
4. Continuous improvement in Quality, Cost efficiency and Delivery
5. Support Managers and partner with peers to ensure the company, our Group company and divisional goals are successful
• Develop SAP S4/HANA business, understanding ERP industry trends and challenges.
• Lead pre-sales phase of SAP S4/HANA project as a functional consultant.
• Analyze fit & gap between business and system.
• Make basic design, instruction to developer, testing, UAT support, and etc.
• Lead, or support project management tasks.
• Plan task and schedule by WBS (Work Breakdown Structure).
• Issue management for system bug, and etc.
• Check and control the results of members' tasks
• Design software program specification & Documentation.
• Design test case for software program & Documentation.
• Get requirement definition, fit & gap analysis.
• Handle software documentation thus System workflow, use case, ER-Diagram, data dictionary, basic and Program specification.
• Coordinate projects for a smooth operation/ service/ customer satisfaction.
• Work closely with programmers and software developers to build the system.
• Oversee installation and testing correcting problems before the final version is released.
• Provide staff training and instruction manuals for the new or upgraded systems.
1. Network Design & Implementation
• Design and develop network infrastructure (LAN, WAN, VPN, Wireless Network) for New Factory, New Office, and Office Relocation.
• Install and configure network systems, including Switches, Routers, Firewalls, Load Balancers, and Access Points.
• Ensure network security and implement measures to prevent cyber threats.
2. Project Management & Coordination
2.1 Global & Local Project Management:
• Plan and execute Global and Local Network Infrastructure Projects.
• Work closely with the Global IT Team and Local IT Team to ensure network structures comply with corporate standards.
• Coordinate with multinational teams, vendors, and partners.
2.2 New Factory & New Office Setup:
• Define the Network and IT Infrastructure for New Factory and New Office projects.
• Collaborate with Facilities, Electrical, Construction, IT Teams, and Vendors to ensure proper installation.
• Oversee the setup of Internet Circuits, Network Cabling, Server Rooms, Wireless Systems, and Security Systems.
2.3 Office Relocation:
• Plan and execute network and IT infrastructure migration to new locations.
• Ensure minimal disruption to IT systems during the relocation process.
• Conduct network testing and troubleshooting after relocation.
2.4 Project Control:
• Manage timeline, budget, and resources to achieve project objectives.
• Prepare project documentation, including Network Diagrams, Configuration Documents, and Change Management Documents in Japanese or English.
3. Operation & Maintenance
• Monitor and troubleshoot network issues in offices and factories. Analyze network performance and propose improvement solutions.
• Manage IT assets and network equipment in accordance with corporate standards.
4. Support & Training
• Provide technical consultation and support to customers, teams, and vendors.
• Conduct training on network systems and equipment for IT Support Teams and End Users.
• Translate technical documents or manuals between Japanese, English, and Thai.
• Procure and install computer equipment according to user requirements.
• Troubleshoot and maintain computer equipment to ensure continuous user functionality.
• Study hardware equipment and software usage to efficiently perform tasks.
• Repair, maintain, and upkeep systems for stability and continuous operation.
• Adhere to the company's data security policy during operations.
1.จัดหา,ติดตั้ง อุปกรณ์คอมพิวเตอร์ตามความต้องการของผู้ใช้งาน
2.แก้ไขปัญหา ซ่อมบำรุงอุปกรณ์ Computer เพื่อให้ผู้ใช้งานทำงานได้อย่างต่อเนื่อง
3.ศึกษาอุปกรณ์ทางด้าน Hardware และวิธีการใช้งาน Software เพื่อให้สามารถทำงานได้อย่างมีประสิทธิภาพ
4.ซ่อมบำรุง,รักษาสภาพ ให้ระบบสามารถทำงานได้อย่างมีเสถียรภาพ
5.ดำเนินการตามนโยบายความปลอดภัยของข้อมูลบริษัท
Main Job Duties
• Provide technical support to end-users for hardware, software, and networking issues via phone, email, and in-person.
• Install, configure, and maintain computer systems, printers, and other peripheral devices.
• Monitor and maintain company networks and systems to ensure optimal performance.
• Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.
• Document issues and solutions in the service desk system, maintaining accurate support logs.
• Assist with onboarding and offboarding of employees, including account setup and equipment provisioning.
• Support IT asset management and inventory tracking.
• Ensure adherence to IT policies, procedures, and security protocols.
Other Duties:
• Develop and maintain custom business applications using Microsoft Power Apps to enhance operational efficiency.
• Automate workflows and integrate systems using Power Automate, improving routine task management and data processing.
• Collaborate with business units to understand automation needs and provide innovative IT solutions.
• Assist with testing and deployment of new IT systems or software updates.
• Participate in IT projects and initiatives as assigned.
• Gather project requirement and provide technical consulting to customers.
• Define design and solution. (All Network and Security Solution)
• Create project documents. (WBS, Issue-list, Risk-Assessment, Micro design, Work-Plan, Final Document and Closurement report)
• Responsible for project-management role for own projects.
• Responsible for implementation-engineer role for own projects.
• Control 3rd-party vendor to perform implementation as commitment.
• Control Project Safety, Quality and Deliverable.
• Proactive tracking and observe issue then define prevention and escalate to leader.
• Provide logical problem serving in both technical and process until the project is completely done.
• Cover and verify Junior engineer's project.
1. Install, configure, and maintain IT infrastructure including virtualization platforms (VMware, Hyper-V, Nutanix AHV) and cloud environments (Microsoft Azure, private cloud), supporting ongoing cloud migration initiatives.
2. Oversee network systems: WAN leased lines, VLAN, WLAN (controller-based and virtual), LAN, and L2/L3 switches
(CISCO, HPE, Aruba, TP-LINK, Extreme Network) including firewall system (FortiGate, FortiGate Cloud) for security
and log analysis.
3. Manage Microsoft 365 suite including Exchange Online, Active Directory, File Sharing, SQL Server, ERP systems, NAS, and backup solutions (Veeam, Veritas, BaaS).
4. Performs systems administration functions for computer systems and related computing environments including Physical servers, Cloud servers, storage arrays, virtual hosts/hypervisors, routers, switches, firewalls, WAN, LAN, VLAN, WLAN, VPN, Active Directory, software inventory and software licenses, etc.
5. Monitors for health and performance of IT infrastructure systems and performs preventive and corrective maintenance to ensure the health or performance of IT infrastructure systems including creating monthly/quarterly reports to submit to HQ.
6. Ensures data security and availability through proper backup and restore procedures.
7. Analyze and troubleshoot IT Infrastructure system issues reported by each subsidiary IT.
8. Travel to support subsidiaries and attend conferences, and seminars for IT training as necessary.
9. Regular attendance at work and scheduled meetings.
10. Other duties as assigned.
• Get requirement definition, fit & gap analysis.
• Make basic design, instruction to the developer, testing, UAT support, etc
• Issue management for system Incidents (System bugs, Change requests, etc.)
• Plan tasks and schedule by WBS (Work Breakdown Structure)
• Management project as team leader
• Make guidance documents for training
• Teach and train team member below IT skills
• Design, implement, and enhance Linux kernel components, device drivers, and user-space software for embedded systems.
• Develop and support Board Support Packages (BSPs) across multiple hardware platforms, covering bootloaders, kernel setup, device trees, and filesystem integration.
• Work closely with hardware teams to bring up new boards, troubleshoot hardware–software issues, and ensure smooth system integration.
• Evaluate and optimize system performance, memory efficiency, and power usage in embedded Linux environments.
• Investigate and resolve complex issues related to the embedded Linux OS, drivers, and applications.
• Produce and maintain clear, well-structured technical documentation for system design, implementation, and testing.
• Collaborate with cross-functional teams—including hardware, application development, QA, and product management—to define requirements and deliver reliable, high-quality products.
• To oversee our infrastructure and network systems while handling daily support tasks.
Infrastructure Management: (40%)
• Monitor system performance, analyse trends, and implement proactive measures to prevent disruptions and downtime to ensure high availability, reliability, and security of network and server systems.
• Design, implement, and maintain the organisation's network infrastructure, including LANs, WANs, VPNs, routers, switches, firewalls, and wireless networks.
• Manage server infrastructure, including physical and virtual servers, storage systems, and backup solutions.
Technical Support: (30%)
• Provide daily technical support tasks to internal users and affiliate companies, resolving hardware and software issues, troubleshooting network problems, and assisting with system configurations.
• Respond to help desk tickets and service requests in a timely manner, ensuring that technical issues are resolved efficiently.
Documentation and Training: (10%)
• Create and maintain documentation for IT systems, network configurations, and standard operating procedures.
• Provide related training and knowledge sharing sessions to internal staff and end-users on IT policies, procedures, and best practices.
Internal and Cross-Funcitonal Support: (10%)
• Collaborate with internal and cross-functional teams to plan, design, and implement IT projects and initiatives.
• Participate in on-call rotations and respond to critical incidents outside of normal business hours.
• Be a champion on emerging technologies and industry best practices to propose innovative solutions and improvements.
Security and Compliance: (5%)
• Implement and maintain security measures to protect the organisation's IT systems and data from cybersecurity threats.
• Conduct regular security assessments, audits, and penetration tests to identify vulnerabilities and ensure compliance with IT policies, standards, and regulatory requirements.
Vendor Management: (5%)
• Manage relationships with IT vendors and service providers, negotiating contracts, overseeing service level agreements, and evaluating vendor performance.
• Coordinate with affiliate companies to ensure alignment with corporate IT policies, standards, and procedures.
• Lead and manage IT infrastructure teams across network, systems, cloud, and security functions, including resource planning and allocation
• Supervise, coach, and develop team members, including conducting performance reviews and supporting career development
• Define and implement a technical capability development roadmap for the team
• Oversee end-to-end delivery of infrastructure and system integration projects, ensuring completion within scope, timeline, and budget
• Review and validate High-Level Design (HLD) and Low-Level Design (LLD) prior to implementation
• Manage managed services and IT operations, ensuring SLA compliance and effective incident and change management
• Support pre-sales activities by providing technical consultation and reviewing proposed solutions
• Manage budgets, vendors, and contracts, while ensuring compliance with security standards and risk governance
• Provide technical leadership across enterprise infrastructure domains, including:
>> Enterprise networking (LAN, WAN, SD-WAN, firewall, VPN)
>> Server and virtualization platforms (e.g., VMware, Hyper-V)
>> Cloud infrastructure (Azure, AWS) and hybrid cloud environments
>> Infrastructure migration and modernization initiatives
>> Backup and disaster recovery solutions
>> Cybersecurity infrastructure (firewall, endpoint protection, SIEM integration)
>> Data center transformation and optimization
• Lead and manage IT infrastructure teams across network, systems, cloud, and security functions, including resource planning and allocation
• Supervise, coach, and develop team members, including conducting performance reviews and supporting career development
• Define and implement a technical capability development roadmap for the team
• Oversee end-to-end delivery of infrastructure and system integration projects, ensuring completion within scope, timeline, and budget
• Review and validate High-Level Design (HLD) and Low-Level Design (LLD) prior to implementation
• Manage managed services and IT operations, ensuring SLA compliance and effective incident and change management
• Support pre-sales activities by providing technical consultation and reviewing proposed solutions
• Manage budgets, vendors, and contracts, while ensuring compliance with security standards and risk governance
• Provide technical leadership across enterprise infrastructure domains, including:
>> Enterprise networking (LAN, WAN, SD-WAN, firewall, VPN)
>> Server and virtualization platforms (e.g., VMware, Hyper-V)
>> Cloud infrastructure (Azure, AWS) and hybrid cloud environments
>> Infrastructure migration and modernization initiatives
>> Backup and disaster recovery solutions
>> Cybersecurity infrastructure (firewall, endpoint protection, SIEM integration)
>> Data center transformation and optimization
• Oversee Service Desk operations and provide first-level IT support to internal users
• Act as the main point of contact for IT-related issues and inquiries
• Manage internal IT communications, including announcements, newsletters, advisories, and follow-up notices
• Handle IT asset management, including procurement, inventory tracking, and maintenance of equipment such as computers, laptops, and telecommunication devices
• Monitor IT systems and infrastructure, and prepare regular operational and status reports
• Maintain and update the internal IT knowledge base to improve service efficiency and issue resolution
• Ensure compliance with IT policies, procedures, and standards
We use cookies to improve the performance and experience of using our website. You can find more details at Privacy Policy and manage your privacy settings by clicking Settings
Necessary cookies are essential for the functioning of the website, allowing you to use and browse the site normally. You cannot disable these cookies in our website's system.
Analytical Cookies
These cookies collect information about your website usage, allowing us to measure, evaluate, improve, and develop our content, products/services, and website to enhance your experience. If you do not consent to our use of these cookies, we will not be able to measure, evaluate, and develop the website. Cookies Details
Advertising Cookies
These cookies collect various information, which may include your personal data, and create a profile about you. This allows us to analyze and present content, products/services, and/or advertisements that are relevant to your interests. If you do not consent to our use of these cookies, you may receive general information and advertisements that are not tailored to your interests. Cookies Details