QHR Recruitment

IT/Telecommunications/Software

Engineer(IT/Web/Pre-sales)

Bangkok(near BTS/MRT)

THB not over 45,000

-

M-F 8.30-17.30 / Flexible Working Hours

- Social Security
- Group Health Insurance
- Dental Treatment (3,000 baht per year)
- Accident Insurance
- Provident Fund
- Training & Development
- Bonus (in June & December)
- Marriage welfare, funeral welfare, new born welfare
- Yearly health checkup
- Company trip & New year party
- Etc...

Sat-Sun

4minutes on foot

• Provide technical operation support for enterprise network infrastructure, covering both incident handling and change management activities.
• Troubleshoot and resolve network issues within agreed service levels, including escalation handling and root cause investigation.
• Support and perform network change configurations under service operations, including planning, risk assessment, impact review, execution, and post-change follow-up.
• Maintain and support network, security, and related infrastructure devices such as Cisco, Aruba, Palo Alto, Fortinet, VPN, SD-WAN, wireless controllers, ClearPass, Panorama, and monitoring platforms.
• Monitor service health and support problem prevention, improvement actions, and consultation with internal teams and customers when required.
• Prepare work plans, change-related deliverables, technical documentation, and operational reports.
• Coordinate with relevant teams to track issues, mitigation actions, and service progress, and escalate when necessary.
• Support other assignments related to network service operations as assigned by the supervisor.
• Demonstrate the ability to work under pressure in a fast-paced environment, handling both customer and internal demands, and take on additional responsibilities as assigned by the supervisor.

Male
25-40 years old
Bachelor's Degree or Master's Degree in Computer Engineering, Computer Science, Information Technology, Telecom Engineering, Mechanical Engineering, or related fields.
• Minimum 3 years of experience in network engineering, infrastructure support, or technical operation support services.
• Experience in enterprise network operations, including incident troubleshooting and change implementation.
• Hands-on experience with routing, switching, firewall, VPN, wireless, and network security technologies.
• Experience in managed service or high-availability/24x7 support environments is an advantage.
• Experience in cloud operations, especially AWS, will be an added advantage
• Intermediate level of English communication.
• Strong analytical, investigation, troubleshooting, and root cause identification skills.
• Good understanding of routing and switching protocols such as OSPF, BGP, EIGRP, STP, and TCP/IP.
• Experience with firewalls, VPNs, and security appliances such as Cisco, Palo Alto, and Fortinet.
• Familiarity with monitoring and diagnostic tools such as Zabbix, Wireshark, SolarWinds, or PRTG.
• Knowledge of wireless technologies, NAC, SD-WAN, VLAN, QoS, and related network services.
• Able to work independently, under pressure, and collaboratively with others.
• Good communication, documentation, and coordination skills.
• Proactive, service-minded, and willing to support or mentor junior team members.
• Basic scripting or automation knowledge such as Python or Ansible is an advantage.