• Establish and develop business model, sales strategies (Annual and Medium-Term Plan 3-5 years), sales target (Volume, Revenue, Margin and Price), budgetary, branding and marketing plan for Domestic Business and International Business
• Plan, develop, manage and drive sales, Domestic and international business, branding and marketing activities aligned with company policy, goal and timeframe.
• Explore and analyze potential global market both distribution and project segments.
• Research and analyze sales channel, market coverage, customer behaviors, requirements and competitors.
• Track, monitor and report situation (monthly and management review) and performance.
• Build long term relationships with customers and business partners to improve satisfaction ratings
• Manage and close all customer issues, complaints and provide optimal solutions
• Create plan to participate in exhibition and trade fair in oversea market
• Collaborate with related teams to make sales and business transaction smoothly
• Coach and develop export sales team to strengthen and increase individual and team competency in long term.
• Draft and amend the English contracts (Have legal team to consult)
• Oversee day-to-day operations of the company and ensure smooth business execution
• Develop and implement business strategies, goals, and operational plans
• Manage and supervise department heads and key staff members
• Monitor company performance, KPIs, budgets, and financial results
• Ensure compliance with company policies, legal requirements, and regulations
• Ad hoc tasks and new challenges as assigned.
1) Explore both local and international market with sales team by professional experience and skills.
2) Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships through various channel.
3) Take care all kinds of logistics problem and complain, solve the issues and ensure best effort delivery to customer, with the ability to recommend an appropriate solution and
4) Develop and maintain good relationship with all vendors, push them to improve and perfect the services.
5) Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience and meet their satisfaction.
6) Complete and update daily reporting in a timely and accurate manner.
7) Various other tasks based on business requirement.
8) Occasional travel as needed to current and potential clients.
9) Stimulate Sales Executive as per their individual self-motivational factors.
10) Identify and monitor strengths plus weaknesses of all Inside Sales Reps.
11) Monitor and oversee weekly team meetings and activities.
12) Work with Supervisor or Manager in mapping out strategies and tactics and
KPIs
1) Min GP 3 times of monthly sales package
2) Weekly Sales visit plan
3) Potential customer do not duplicate with company customer list
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native