1. Sales & Business Development
- Promote and sell PCB plating chemicals (e.g., electroless copper, copper sulfate, ENIG, surface finish solutions).
- Maintain strong relationships with existing clients and identify upselling opportunities.
- Develop new customers in PCB and electronics manufacturing industries.
- Prepare quotations, negotiate pricing, and close sales deals.
2. Project & Technical Coordination
- Coordinate with technical/engineering teams to support product trials and implementation.
- Monitor project progress and ensure customer satisfaction.
- Handle customer inquiries, complaints, and provide appropriate solutions.
3. Overseas Project Visits
- Travel overseas (Main country is Malaysia) approximately once per month to visit customers and monitor project development.
- Conduct business meetings and provide on-site sales/technical coordination support.
- Prepare visit reports and follow up on action plans.
4. Market & Competitor Analysis
- Analyze market trends in PCB and electronics industries.
- Monitor competitors’ activities and provide strategic feedback to management.
• Handle requests and projects from Japanese headquarters
• Coordinate and negotiate with overseas suppliers(Main regions: India, China, Vietnam, Indonesia)
• Manage supply of Japanese products to overseas customers
• Respond to customer inquiries and requirements
• Identify and develop potential new suppliers
• Handle automotive parts, mainly for R&D purposes
• Customers are primarily automotive parts manufacturers
• Currently focusing on finished automotive components
• Confirm technical details with customers e.g. model specifications, application details
• Participate in business development / new customer acquisition in the future
• Visit both customers and suppliers as required
• Sales activities for clients in the automotive industry
• Handling existing customers (approximately 70–80%)
• New business development (approximately 20–30%)
• Other related jobs
• Identify and develop business opportunities to build long-term partnerships across various sales channels and achieve corporate sales targets
• Manage assigned accounts directly and/or through channel partners to understand customer needs and generate sales opportunities
• Plan and execute effective sales activities, including product and solution presentations, as well as opportunity follow-ups, to drive industry growth
• Maintain and provide regular updates on sales pipeline, forecasts, and account activities
• Collaborate with Market Product Management teams on competitor insights, product developments, and market needs to enhance win rates and market share
• Support the development and implementation of marketing plans and related activities
• Ensure timely resolution of customer issues and escalate where necessary
• Adhere to company policies on sales processes and the use of sales tools
• Proactively utilise Customer Relationship Management (CRM) systems to manage account data, sales pipeline, and internal collaboration
• Maintain strong technical and application knowledge of relevant products to build customer confidence and trust
• Work closely with Corporate Industry Management teams to align strategies and initiatives for assigned industries and accounts
The Sales Assistant will play a crucial role in supporting sales activity and logistics operations during transition to a local subsidiary. This position requires a proactive professional capable of handling both administrative tasks and complex logistics.
1. Sales Administration: Issuing quotations, invoices, and managing sales
documentation.
2. Inside Sales (Spare Parts): Handling customer inquiries via phone/email and
proactively managing spare parts orders.
3. Logistics & Supply Chain:
- Controlling Triangle Trade (Three-party trade) operations between Japan HQ,
Thailand, and other regions.
- Managing both purchasing and sales logistics.
- Handling Import Customs Clearance procedures within Thailand.
4. Accounting & Admin: Managing expense claims, petty cash, and supporting basic
accounting tasks for the new corporation.
5. Reception: Primary contact for phone calls and visitors at the showroom.
•Sales activities related to domestic and international transactions of our products (chemical materials, lubricants, battery materials, automotive parts, mineral resources, environmental products, etc.)
•Building and maintaining relationships with existing clients, and driving sales expansion
•Developing new business opportunities and supporting business development aligned with the company’s growth strategy
Handling all tasks related to sales operations
• Develop sales and marketing strategy to increase sales volume and achieve sales targets in existing business channels.
• Retaining and developing the relationship between customers and the company via product brand and service like a customers’ business partnership.
• Ensuring the completion sales process according to the company’s policy during business transactions such as pricing policies, credit control, ordering process, delivery issues, etc.
• Supporting tasks such as handling quotations and sales documents and performing other related tasks.
• Coordinating with customers’ orders and enquiries.
• handling sales support and import & export procedures.
•To support the Manager and Senior
• Establish and develop business model, sales strategies (Annual and Medium-Term Plan 3-5 years), sales target (Volume, Revenue, Margin and Price), budgetary, branding and marketing plan for Domestic Business and International Business
• Plan, develop, manage and drive sales, Domestic and international business, branding and marketing activities aligned with company policy, goal and timeframe.
• Explore and analyze potential global market both distribution and project segments.
• Research and analyze sales channel, market coverage, customer behaviors, requirements and competitors.
• Track, monitor and report situation (monthly and management review) and performance.
• Build long term relationships with customers and business partners to improve satisfaction ratings
• Manage and close all customer issues, complaints and provide optimal solutions
• Create plan to participate in exhibition and trade fair in oversea market
• Collaborate with related teams to make sales and business transaction smoothly
• Coach and develop export sales team to strengthen and increase individual and team competency in long term.
• Draft and amend the English contracts (Have legal team to consult)
• Oversee day-to-day operations of the company and ensure smooth business execution
• Develop and implement business strategies, goals, and operational plans
• Manage and supervise department heads and key staff members
• Monitor company performance, KPIs, budgets, and financial results
• Ensure compliance with company policies, legal requirements, and regulations
• Ad hoc tasks and new challenges as assigned.
1) Explore both local and international market with sales team by professional experience and skills.
2) Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships through various channel.
3) Take care all kinds of logistics problem and complain, solve the issues and ensure best effort delivery to customer, with the ability to recommend an appropriate solution and
4) Develop and maintain good relationship with all vendors, push them to improve and perfect the services.
5) Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience and meet their satisfaction.
6) Complete and update daily reporting in a timely and accurate manner.
7) Various other tasks based on business requirement.
8) Occasional travel as needed to current and potential clients.
9) Stimulate Sales Executive as per their individual self-motivational factors.
10) Identify and monitor strengths plus weaknesses of all Inside Sales Reps.
11) Monitor and oversee weekly team meetings and activities.
12) Work with Supervisor or Manager in mapping out strategies and tactics and
KPIs
1) Min GP 3 times of monthly sales package
2) Weekly Sales visit plan
3) Potential customer do not duplicate with company customer list
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native