・ Maintain organisational efficiency and predictability to minimise issues in the Aftersales Service business.
・ Supervise and lead a team to deliver customer service and support.
・ Monitor, coordinate, and report on project status and product deliveries, ensuring timely follow-up.
・ Administer and implement long-term service contracts with power plant owners.
・ Prepare and submit proposals and invoices, negotiate commercial terms, and record sales and service activities.
・ Manage documentation, trading, and shipment processes for transactions with customers and vendors.
・ Prepare and deliver presentations on product and/or service specifications, features, and benefits to customers.
・ Draft and finalise subcontracts with vendors.
・ Negotiate commercial terms with both customers and vendors, maintaining accurate records of sales and services.
・ Act as a liaison between customers, the company, and the Japan Headquarters.
・ Provide customer support in troubleshooting and resolving product, parts, or service-related issues.
・ Collaborate with relevant departments to resolve problems and support business needs.
・ Report customer activities and feedback to appropriate stakeholders.
・ Support the resolution of commercial disputes and undertake service-related tasks assigned by Japan Headquarters.
・ Assist internal teams with cross-functional tasks linked to sales and service operations.
・ Seek alignment and collaboration from multiple stakeholders.
・ Undertake any other tasks as reasonably required by the company or Japan Headquarters.
• Understand customers’ business objectives and translate them into effective technical solutions.
• Build and develop a cloud team, enhancing capabilities to align with the company’s strategic goals for scalable, secure, and cost-efficient cloud services.
• Create technical designs, define the scope of work (SoW), and prepare bills of materials (BOM).
• Draft and review proposal documents to ensure accuracy, quality, and alignment with customer expectations.
• Support sales teams with product demonstrations and presentations.
• Respond to RFPs/RFIs with comprehensive technical solutions.
• Conduct proof-of-concept (PoC) exercises when required.
**Focus: Cloud (AWS / Azure)**
• Manage trading activities and logistics for liquid chemicals, ensuring adherence to internal control standards.
• Explore and develop new business prospects and growth markets.
• Provide leadership and guidance to junior staff while maintaining strong relationships with team members, customers, and suppliers.
• Develop new markets and clients for new products (semiconductors, supplement feed, SAF raw materials, etc.)
• Expand sales into various industries such as semiconductors, feed, agriculture, and biofuel
• Partly responsible for sales of chemical products (synthetic rubber, chemicals) and logistics materials (steel products)
• Overseas business trips and participation in exhibitions
• Initiate and execute new client acquisition strategies from scratch
• Leverage an established professional network to secure major accounts.
• Manage the entire sales lifecycle from lead generation and pitching to contract negotiation and project handover.
• Actively contribute to the overall strategy for sales expansion and market penetration in Thailand.
• Learn and understand industrial inspection and weighing equipment
• Provide on-site technical support to customers
• Handle customer inquiries and troubleshooting
• Conduct sample testing before equipment installation
• Support installation, adjustment, and maintenance of equipment
• Communicate with headquarters and factories (Germany, India, China)
• Products:
- Load cells (weight measurement components)
- In dustrial scales
- Inspection systems for the food industry (metal detection, foreign object detection, weight checking)
Sales
• Support distributors to sell products including product from Japan and manufacturers in Thailand
• Visit customers to provide and propose products to customers with distributors or without
distributors
• Provide instruction of using our product to customer
• Cooperate with sales team of distributors to increase sales amount
• Find new customers by joining exhibition or visiting new customers
• Adjust inventory stock to support direct sales customers
Technique
• Support our distributors for technical guidance of our products to customers
• Train our distributors (Cooperate Sales Team) about general cutting tool guidance
• Be a trainer in seminar and demonstration course in Ti-TEC training course
• Cooperate with our distributor regarding sales to provide general technical guidance and to
improve cutting tool skill with them
- Give presentation/proposal for Products Parts and Electronic Devices in order to find new opportunities to increase sales.
- Plan Budget/Sales Numbers and Propose to management for approval.
- Lead younger staff and advise them for any experience if they ask.
- Arrange visits to customer and do sales activities with Overseas supplier/Customer. (Japan / Vietnam / Indonesia / Singapore) [Around once or twice a year]
- Help Junior staff to manage job deadline and find a solution overcome problems together.
- Listening and hearing young staff information and make periodic reports (Monthly) to the Management.
• Provide project administrative support, including preparation of quotations, purchase orders, requisition forms, and management of monthly project expenses for the project team and managers.
• Coordinate logistics activities by liaising with the procurement team in Taiwan, logistics teams, and third-party freight forwarders to ensure smooth and timely delivery of shipments.
• Liaise with the PB team, clients, and vendors to ensure effective communication and coordination.
• Manage customer billing plans and invoicing, including issuing invoices, liaising with clients’ Quantity Surveyors (QS), and ensuring project billing and receivables are on track.
• Provide ongoing support to existing customers.
• Monitor payments by handling vendor billings and ensuring timely and accurate settlement of invoices.
• Manage project costing and prepare monthly project cost reports for senior management in Taiwan; assist with monthly project reporting using SAP.
• Assist with yearly audit processes.
• Handle insurance matters, contracts, and legal documentation.
• Manage inventory by maintaining departmental asset lists, controlling stock in/out of project materials, and ensuring timely delivery of goods to site.
• Handle ad hoc matters relating to the Power Business.
• Maintain proper filing systems and ensure all project documentation is accurate and well organised.
• Sales of plastics resins and related products, primarily for the Japanese automotive industry.
• Managing existing account through route sales and developing new business opportunities.
• Managing Sales activities, Sales budget, strategy making and project facilitation, and negotiation with suppliers or customers.
• To lead team members to achieve the sales plan
• Support tendering activities for Data Centre and M&E-related projects within the project division.
• Review project drawings, specifications, and Bills of Quantities (BOQ) for tender and bidding purposes.
• Prepare technical and commercial proposals in coordination with engineering and project teams.
• Liaise with suppliers, subcontractors, and internal departments to obtain pricing, technical information, and supporting documentation.
• Attend site visits and project meetings as required to fully understand project scope and requirements.
• Assist with project cost tracking, cost analysis, and value engineering discussions.
• Build and maintain strong working relationships with clients, consultants, suppliers, and business partners.
• Maintain, develop and service customers.
• Plan sales forecast.
• Prepare and manage customer visit plan.
• Prepare sales report.
• Any related tasks assigned by the supervisor
To support sales team by preparing quotation and proceeding assigned job
- Make quotation and input data for new project
- Correspond RFQ with customer and supplier
- Update quote regularly based on rule between customer on frequency, exchange rate, copper rate, other material rate
- Follow up with customer on project status and update sheet accordingly
- Coordinate with other departments to complete customer inquiry
- Providing administrative assistance to supervisor/manager, including data entry, document preparation, and report generation
• Trading : Explore new opportunity and execute required action to realize it.
• New business development : Execute new project related bio/recycle chemicals and fuels as a member of project team.
• Visit clients in Bangkok and around Bangkok
• Domestic trading and distribution of chemicals related products including basic research and market analysis.
• International trading activity and distribution of chemicals.
• Supporting investment project development.
• Identify and develop new B2B business opportunities across the ASEAN and India regions to expand the company’s global market presence.
• Conduct market research and competitor analysis to understand customer needs, industry trends, and potential growth opportunities.
• Present products and propose tailored solutions to international clients, including providing technical explanations based on customer requirements.
• Work closely with the company’s offices in Europe, the United States, and Japan.
• Work closely with internal teams such as engineering, production, and logistics to ensure smooth project execution and high customer satisfaction.
• Develop and manage a strong sales pipeline to achieve or exceed monthly and quarterly sales targets.
• Represent the company at international exhibitions, trade shows, and overseas business meetings to enhance brand visibility and build client relationships.
• Maintain regular communication with prospects and clients to build long-term partnerships and generate new business opportunities.
• Prepare sales reports, market insights, and customer analysis for management to support strategic planning and decision-making.
• Drive Sales & Growth: Develop and execute sales strategies to achieve company targets for the Snack category within the modern trade channel, operating in a highly competitive market.
• Key Account Management: Manage relationships and lead commercial negotiations with major retail accounts, including 7-Eleven, Lotus’s, Makro and Big C, to secure increased shelf space and optimise promotional effectiveness.
• Team Leadership & Coaching: Lead, manage and develop the sales team, including new joiners. Foster a positive mindset, build motivation, and uphold strong professional discipline by leading through example.
• Cross-functional Collaboration: Work closely with Marketing (Strategy and R&D) and Logistics (Supply Chain) teams to ensure effective stock management and smooth product distribution.
• Reporting & Analysis: Analyse sales data using advanced Excel functions and deliver clear, structured presentations and reports in English to Japanese senior management.
1) Explore both local and international market with sales team by professional experience and skills.
2) Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships through various channel.
3) Take care all kinds of logistics problem and complain, solve the issues and ensure best effort delivery to customer, with the ability to recommend an appropriate solution and
4) Develop and maintain good relationship with all vendors, push them to improve and perfect the services.
5) Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience and meet their satisfaction.
6) Complete and update daily reporting in a timely and accurate manner.
7) Various other tasks based on business requirement.
8) Occasional travel as needed to current and potential clients.
9) Stimulate Sales Executive as per their individual self-motivational factors.
10) Identify and monitor strengths plus weaknesses of all Inside Sales Reps.
11) Monitor and oversee weekly team meetings and activities.
12) Work with Supervisor or Manager in mapping out strategies and tactics and
KPIs
1) Min GP 3 times of monthly sales package
2) Weekly Sales visit plan
3) Potential customer do not duplicate with company customer list
• Achieving and exceeding the sales target.
• Conduct product presentation to prospective customers.
• Prepare Daily reports, Project, monthly Sales Order report.
• Maintain existing customer, prospect for new customers and qualify leads.
• Assist for pre- and post-sales activities to ensure customers' satisfaction.
• Provide product knowledge to customers and handle all customers' inquiries.
• Analyses to develop sales & marketing plan and strategies to achieve set target.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Ability to use basic technical knowledge to communicate with distributors & modern trade.
• Other duties as assigned.
1. Sales & Business Development
- Promote and sell PCB plating chemicals (e.g., electroless copper, copper sulfate, ENIG, surface finish solutions).
- Maintain strong relationships with existing clients and identify upselling opportunities.
- Develop new customers in PCB and electronics manufacturing industries.
- Prepare quotations, negotiate pricing, and close sales deals.
2. Project & Technical Coordination
- Coordinate with technical/engineering teams to support product trials and implementation.
- Monitor project progress and ensure customer satisfaction.
- Handle customer inquiries, complaints, and provide appropriate solutions.
3. Overseas Project Visits
- Travel overseas (Main country is Malaysia) approximately once per month to visit customers and monitor project development.
- Conduct business meetings and provide on-site sales/technical coordination support.
- Prepare visit reports and follow up on action plans.
4. Market & Competitor Analysis
- Analyze market trends in PCB and electronics industries.
- Monitor competitors’ activities and provide strategic feedback to management.