- Approach prospective customers to expand business, understand customer needs and propose solutions.
- Communicate and maintain a good relationship with the client and extend new solution with existing clients.
- Responsible for preparing sales materials such as Quotation, Invoice, Contract, etc. and follow up customer payment.
- Handle customer questions, inquiries, and complaints.
- Handle and follow division target to achieve sales goals.
- Report business negotiation activities as designed by organization’s platform
- Preparing sales action planning and sales forecast
- Coordinate with marketing activities (Seminar, Webinar)
• Builds business by identifying and selling prospects; maintaining relationships with clients who are local dealers and distributors of tires in the assigned area.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Supports the local distributors and dealers in generating marketing & promotion plans to attract customers.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• To achieve sales targets.
- Process sales orders and answer customer questions.
- Make price quotes and shipping cost estimates.
- Prepare export and import papers, customs forms, and invoice, delivery note, billing note, receipt etc.
- Book trucks, ships, or air cargo for deliveries.
- Follow up delivery schedules, claim issue and maintaing sales records and databases.
- Coordiate with suppliers, couriers, forwarders for import-export.
- Facilitating communication between the sales, engineer, clients, warehouse and other departments.
- Track shipments and fix delivery delays.
This position is Sales Engineer to provide technical support for existing customers while acting as a bridge between customers and internal departments. This is an engineering-oriented role with customer-facing responsibilities, ideal for candidates who enjoy both technical problem-solving and communication.
Key Responsibilities:
• Provide technical support and solutions to existing customers.
• Understand customers' technical requirements and coordinate with internal departments, including Sales, Manufacturing, and Quality.
• Act as the key liaison between customers and internal teams to ensure smooth communication and project execution.
• Explain product specifications, manufacturing capabilities, and technical solutions to customers.
• Support quality, specification changes, and other technical inquiries throughout the product lifecycle.
• Build and maintain strong relationships with existing customers through technical consultation and support.
Product: Insudtry Scale, Inspection Machinery
Target Industries: Food manufacturers, chemical resin molding manufacturers, and resin producers.
・Technical Sales Role: Responsible for specification alignment, proposal generation, and order acquisition for company products (requires technical understanding to analyze requirements independently, rather than acting as a mere contact window).
・New Business Development: Focus on acquiring new clients through top-down relationship building, distributor network development, and attending trade shows/following up with exhibition visitors.
・Technical Center Utilization: Invite clients to the Technical Center in Bang Pa-in to conduct sample testing and present technical solutions.
・Global Collaboration: Communicate in English with the product development unit in Germany, while conducting sales activities in coordination with technical support from Japan HQ.
-Marketing data analysis
-Schedule customer visit
-Support customer in case of encounter or need assistant
-Check inventory and adjust delivery schedule to align with customer order
-Supervise and control trasportation during delivery
-Verify raw material cost, create cost sheet, check inventory and analyze profit
-Prepare quotation for assist GM to review obtaining price approval from the GM
• Manage customer service and sales operations, focusing primarily on customer service (over 50%) during the initial stage. \
• Handle day-to-day management of ordering, delivery, importing, exporting, and stock control.
• Maintain and manage accounts for assigned existing customers.
• Travel to customer locations or overseas for business operations as required.
• Transition into a dedicated, full-time role in either customer service or sales after acquiring a few years of experience.
- Acquire new customers and maintain relationships with existing clients.
- Negotiate terms and close sales.
- Provide after-sales service and resolve customer issues.
- Prepare and issue quotations.
- Prepare project cost estimations and budgeting.
**Responsible product: Dust collector
• To design and implement a strategic business plan that expands the company’s customer base and ensure it’s strong presence.
• To find, approach to and talk to new potential customers for the Company’s business.
• To prepare a proposal involving technical, engineering, financial, and contractual expertise of yourself and your colleagues.
• To discuss with contractors, suppliers and manufacturers for the purpose of preparation of proposals.
• To make a presentation of the proposal to potential customers, discussing technical & commercial terms and conditions of the proposal.
• To be responsible for deals from initial approach to customers to signing contracts. (Execution team will succeed the contract execution).
• To handle internal procedures / communication in relation to execution of project development.
• To support and overview company social media and website on regular basis.
**Main client: Factory (Not only Japanese)
**No subordinate
• Strategic Planning: Partner with the Industry Vertical (IV) team head to plan sales and business promotion strategies tailored to the technology and related industries, formulating and actively driving execution plans.
• Strategy Execution & Collateral Development: Gather and analyze regional and global industry insights and best practices in logistics to translate them into impactful sales collateral, while supervising and leading the execution of the global/regional IV strategy to secure opportunities in automotive logistics.
• Regional Collaboration: Collaborate with the IV team head and Regional Head to lead IV sales members across the region and Operating Companies (OpCos), monitoring key milestones and providing essential support, advice, and cooperation to expand know-how sharing.
• Value Proposition & Product Design: Develop unique customer value propositions and commercial models tailored to the industry vertical, collaborating closely with Business Units (BUs) to design new global, IV-specific products and expand logistics schemes specialized for the automotive sector.
• Market Analysis & Enterprise Outreach: Lead the analysis and sales development targeting top companies within major industries to establish a foundation for key accounts, and create educational materials that explain basic logistics characteristics and approach methods to promote a company-wide understanding of the automotive industry.
• Annual Plan Optimization: Execute the annual Industry Vertical Development Plan (IVDP), routinely tracking progress and reporting to the Team Head and Regional Head to maintain a rigorous PDCA (Plan-Do-Check-Act) cycle and continuously optimize performance goals.
・Promote and sell FR products to existing and prospective customers
・Maintain and strengthen relationships with current clients to ensure long-term business partnerships
・Identify and develop new customer accounts and business opportunities
・Prepare sales proposals, presentations, and conduct negotiations with clients
・Achieve sales targets and contribute to overall business growth
・Monitor market trends and customer needs to provide appropriate solutions
・Collaborate with internal teams to ensure customer satisfaction and timely delivery
・There is a possibility of taking on the same responsibilities described above for FL products as well.
1. Provide technical support for customers and related products.
2. Act as the technical interface between customers and internal teams.
3. Support product qualification, troubleshooting, and customer requirements.
4. Contribute to customer satisfaction and business growth.
• Fully responsible for selling and sourcing of assigned products which mainly chemical goods made in Japan
• Work proactively in coordination with the headquarters in Japan, carrying out trial and error to develop new customers in Thailand
• Build and maintain good relationships with existing customers
• Be involved in inventory levels and logistics, taking actions to improve the satisfaction of both customers and suppliers
• Builds business by identifying and selling prospects; maintaining relationships with clients who are local dealers and distributors of tires in the assigned area.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Supports the local distributors and dealers in generating marketing & promotion plans to attract customers.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• To achieve sales targets.
• Builds business by identifying and selling prospects; maintaining relationships with clients who are local dealers and distributors of tires in the assigned area.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Supports the local distributors and dealers in generating marketing & promotion plans to attract customers.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• To achieve sales targets.
Market Research & Client Acquisition:
• Survey and analyze the needs of government agencies; initiate contact and arrange meetings with government clients.
• Explore the market for new project opportunities and coordinate appointments with relevant agencies.
Sales & Presentations:
• Visit clients to present products and services, and prepare comprehensive presentation materials.
• Plan and organize meetings to demonstrate product samples and relevant technologies.
• Develop sales plans and strategies, and track/evaluate sales performance.
• Pitch additional sales opportunities, upsells, or product upgrades to existing clients.
Project Management & Collaboration:
• Formulate project work plans in collaboration with the team, and facilitate meetings between the internal team and clients.
• Monitor project progress and proactively resolve any issues that arise.
• Update project status during weekly team meetings.
• Conduct internal team meetings to share information and identify new sales opportunities.
Documentation & Compliance:
• Prepare project-related documents and quotations, ensuring accuracy and completeness.
• Draft, review, and verify project sales contracts and agreements.
Relationship Management:
• Maintain regular contact and conduct routine visits to nurture client relationships.
Reporting:
• Prepare and submit regular sales reports.
• Sales for automotive industry
• New business development
• Existing customer management
• Supplier development
• Communication with Japanese clients and suppliers
• Reporting business activities in Japanese
• Communication with Japanese manager
1. Manage existing clients (20%) and expand to new clients (80%).
2. Serve as the main point of contact for new clients during the NPI (New Product Introduction) phase, coordinating closely with factories and suppliers.
3. Develop new business segments focusing on non-Japanese accounts.
4. Conduct cold calling to make relationship with new client.
5. Conduct market research to expand market for Western clients in the EMS industry.
• This is a new position so they need candidate who has experiences in Sale in western company to sharing knowledge’s together
• Sale area – will talk directly with JP boss when interview time
Managed the sales team to achieve both team and individual sales targets, with a focus on government project sales.
Developed and executed end-to-end sales strategies to achieve business objectives.
Planned and implemented sales strategies for each target market.
Motivated and inspired the sales team to maintain high morale and performance.
Collected and analyzed key sales data and prepared sales team reports.
Presented sales plans and team performance updates to management.
Managed and monitored the sales team's KPIs.
Submitted monthly sales performance reports to supervisors.
Built and maintained relationships with customers through regular communication and site visits.
Resolved issues and challenges related to sales operations.
Ensured all sales activities complied with the company's policies and procedures.
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