• Focus at Cloud service (O365, Windwos Azure, AWS, Cloudflare) and have experienxce on on-premise infrastructure
• Ability to implement Cloud solution and service; O365, Azure, AWS and Cloudflare
• Ability to implement Microsoft Enterprise Solutions; AD, Exchange, File Share, Print Server and etc.
• Ability to implement VM (e.r. VMWare, Hyper-V) and Backup Solution (e.g. Veeam, Veritus)
Prepare and demonstrate the proofs of concepts the products and solutions to the customers
• Manage and coordinating with customer for project installation, implementation and project sign-off
Coordinate with the other parties and vendors to find the right solution
Analyze business requirements and translate them into functional specifications, system enhancements, and process improvements.
Coordinate with business users, developers, and external vendors throughout the system development lifecycle.
Manage testing activities, including system testing, UAT coordination, and documentation preparation.
Provide application support, troubleshoot incidents, monitor system performance, and ensure service continuity.
Support system integration projects and application rollouts while maintaining compliance with IT standards and security policies.
- Gather and analyze business requirements from stakeholders and translate them into clear functional requirements.
- Facilitate requirement workshops, clarify use cases, and align understanding among business and IT teams.
- Create BRD/FRD, user stories, workflow diagrams, and system impact analysis documents.
- Coordinate and support UAT — test planning, scenario creation, data preparation, and execution.
- Collaborate closely with developers, QA, and product owners to ensure requirement accuracy
- Monitor project progress, manage change requests, and support issue resolution.
- Able to support post-go-live validation and user training.
- Able to perform basic data checks or SQL queries for requirement validation.
Role Summary
・Seeking a Thai finance & accounting professional to play a core role in the finance and accounting function of the Thai entity and its group.
・Position level will be determined as Finance & Accounting Manager, Assistant GM, or Deputy GM based on experience and capabilities.
・Collaborates with existing Japanese and Thai management across operational and management aspects to drive organizational management and operational enhancement.
・Opportunities exist for responsibilities to expand from finance & accounting to broader corporate/administration areas, depending on performance and aptitude.
Main Responsibilities
・Management and overall coordination of finance & accounting operations.
・Review of monthly/annual closings and various reports, alongside proposing process improvements.
・Execution of key responses related to external audits, tax matters, and internal controls.
・Support for cash management planning, budget control, and management accounting (daily cash management and funding are handled by the Finance Manager).
・Coordination and communication with Japan Head Office, Regional Headquarters, and group companies in Thailand.
・Development and coaching of team members, while driving overall process improvement.
Reports to: CFO & Finance & Accounting GM (Japanese expat) President of Thai company
End-to-End Credit & Debt Collection Management:
• Core Credit Operations: Supervise applications, underwriting, contracting, loan disbursements, and repayments to ensure full adherence to company standards.
• Debt Collection & Recovery: Oversee debt collection across all account stages (normal, delinquent, and NPLs), payment reminders, third-party collection •agency (outsource) management, litigation/legal enforcement, and bad debt sales.
• Credit Bureau Data: Oversee submission and management of credit data in compliance with National Credit Bureau (NCB) regulations and legal standards.
Sales Strategy & Operations:
• Sales Strategy: Manage and execute sales plans aligned with corporate strategy (excluding new customer approval).
• Process & Workflow Optimization: Design and refine operational workflows/procedures to meet business objectives; manage performance review meetings.
Center & Customer Service Management:
• Call Operations (Inbound/Outbound): Supervise inbound and outbound call center operations to continuously improve Service Level Agreements (SLA) and quality.
• Overall Center Support: Facilitate and support comprehensive operational activities across all branch centers.
Budget & Financial Control:
• Budget Management: Plan, monitor, and control operational budgets for centers and departments.
• Capital & Incentive Management: Manage working capital, define guidelines, and oversee incentive payouts for center staff.
Risk Management & Compliance:
• Operational Risk: Monitor, control, and evaluate operational risks within center activities.
• Compliance System: Establish, prepare, and enforce compliance frameworks in according to relevant laws and internal regulations.
People Management & Development:
• Planning & Evaluation: Develop headcount planning, conduct coaching, and evaluate staff performance.
• Training Initiatives: Plan and execute training programs to upskill staff in alignment with business strategies.
Other Assigned Duties:
• Execute other tasks assigned by executive management.
• To build up the key account market segment; Business to business, dealer, partner etc.
• To ensure that overall sales target and gross profit are in-line with goals, policies and plan.
• Work closely with Sale team sales related budgeting, planning and demand forecasting activities.
• Co-ordinate with the marketing department to introduce new products to customers.
• Work with customers to launch sales promotion on products.
• Solve problems within that account, manage and grow that account, build strong relationships with partners.
• Support various operational centers to achieve business plans, manage performance, gather feedback/requirements, improve operational processes, analyze numeric data, and oversee management metrics.
• Drive efficiency improvements and operational enhancements in sales and administrative processes through quantitative data analysis and management oversight.
• Coordinate across centers to establish guidelines and operational practices that prevent administrative risks.
• Review administrative operating procedures, coordinate updates, and define functional requirements whenever operational guidelines change.
• Enhance operational efficiency across customer acquisition, credit underwriting, and contract execution, supported by data analytics and performance monitoring.
• Support process optimization for loan disbursements and repayment operations, conducting quantitative analysis and management control.
• Drive efficiency and process improvements in customer call operations (inbound/outbound), incorporating numeric analysis and performance control.
• Support operational enhancements in debt collection and recovery for normal, monitored, and NPL/default accounts (including payment reminders, overdue notices, and deficit balances), backed by quantitative analysis and management oversight.
• Negotiate contract terms for third-party collection agencies, monitor agency performance, and oversee overall vendor management.
• Optimize legal proceedings and debt enforcement workflows aimed at maximizing recovery, supported by data analytics and management oversight.
• Lead and drive planning initiatives to elevate customer service standards across centers.
• Supervise and manage the execution of internal center meetings.
• Assist and oversee centers in establishing and maintaining robust compliance operational systems.
• Provide comprehensive operational support across all center functions.
• Coordinate effectively across internal departments and negotiate with external entities.
• Perform additional tasks as instructed by supervisors.
• Handle general translation and interpretation required for the above operational scope.
• Draft and maintain meeting minutes for assigned sessions.
• Support the Finance & Accounting Manager in monthly and year-end closing and ensure accounting entries, accruals, reconciliations, and adjustments are completed accurately and on schedule.
• Prepare and review financial statements, management reports, and supporting schedules in compliance with TFRS and MCI Group requirements.
• Supervise daily accounting operations, including accounts payable, accounts receivable, general ledger, vendor master data, payment processing, and employee expense claims.
• Support cost accounting and inventory accounting activities, including monthly cost calculations, inventory provisions, LCM adjustments, inventory aging, cost variance, and profitability analysis.
• Review tax calculations and ensure the accurate and timely submission of VAT, withholding tax, P.P.36, stamp duty, and other statutory filings.
• Support budgeting, forecasting, financial analysis, and the preparation of monthly, quarterly, and annual financial reports for DMA Singapore and MCI Group through the DIVA system and other designated reporting platforms.
• Coordinate with internal departments, DMA Singapore, auditors, banks, and government authorities regarding accounting and financial matters.
• Supervise and support Finance and Accounting team members and assist in improving accounting processes, ERP systems, and internal controls.
• Act on behalf of the Finance & Accounting Manager when assigned.
• Provide practical and strategic legal counsel to management, business units, corporate divisions, and affiliated companies on all operational and business matters.
• Review, draft, and negotiate complex commercial contracts and legal documentation (such as sale and purchase agreements) to safeguard business interests.
• Lead and promote corporate compliance programs, integrity guidelines, and effectively manage and resolve compliance issues.
• Manage end-to-end corporate secretarial affairs, including organizing Shareholders' and Board of Directors' meetings, drafting resolutions, and managing statutory company registrations.
• Monitor changes and amendments in relevant laws and regulations to review, update, and align internal company policies and guidelines continuously.
• Enhance internal legal awareness and competency among staff through legal seminars, newsletters, and advisory updates.
• Manage legal disputes, crisis response strategies, and navigate corporate decision-making processes effectively.
• Manages domestic logistics as well as import and export operations, including data entry and internal process monitoring to achieve departmental
objectives. Provides administrative and sales support for business activities.
• Handling daily document transactions, customs clearance, invoices, and service to customers with full scope of documentation.
• Control and arrange logistic management both inbound and outbound effectively with logistic providers company, warehouse and shipping line.
• Handle Credit Control effectively to avoid over-credit/past due.
• Taking care of documents related to import/export, domestic business and input in the system properly.
• Administrative tasks for team such as report making support and meeting
arrangement.
1. Customer Service & Sales (ต้อนรับและเสนอขาย)
• Welcome & Share Info: Greet walk-in customers and share car specs, options, and key features.
• Understand Needs: Ask about budget and usage to recommend the best matching car.
• Arrange Test Drives: Show the car, start the engine, and safely guide test drives.
2. Closing Sales & Financing (ปิดการขายและไฟแนนซ์)
• Offer Deals: Negotiate prices, discounts, and special offers to close the sale.
• Help with Financing: Estimate monthly payments, down payments, and help prepare loan documents for finance companies.
3. Delivery & Handover (เตรียมและส่งมอบรถ)
• Prepare the Car: Coordinate with technicians and car detailers to clean and check the car before delivery.
• Hand Over: Complete handover paperwork and explain basic car functions to the buyer.
4. Marketing & After-Sales (ทำการตลาดและดูแลหลังขาย)
• Post Online: Take photos and videos of cars to post on social media (Facebook, TikTok) and answer customer chats.
• Follow Up: Check in with customers after the sale for feedback and ask for referrals.
1. Sourcing & Car Valuation (หาและประเมินราคารถ)
• Find Cars: Look for used cars from auctions, walk-in sellers, direct owners, and trade partners.
• Inspect & Price: Check car condition, accident history, and mileage. Calculate buying price to ensure a good profit margin.
• Negotiate: Bargain with sellers to get the best deal.
2. Documentation & Legal (จัดการเอกสารและโอน)
• Check Documents: Verify registration books, tax history, ownership details, and legal status.
• Process Transfer: Handle buying contracts, car ownership transfers, and payments correctly.
3. Cost & Reconditioning (คุมต้นทุนและงบเก็บงาน)
• Estimate Repair Costs: Calculate budget needed for repairs, bodywork, and detailing before selling.
• Control Budget: Manage buying costs to keep selling prices competitive and profitable.
4. Market Analysis (วิเคราะห์ตลาดและราคากลาง)
• Track Trends: Stay updated on market prices, popular car models, and customer demand.
• Manage Risk: Avoid buying cars that sell slowly or have high maintenance issues.
• Sell equipment, automation machinery, and specialized materials tailored for the electronics and semiconductor industries.
• Develop new business opportunities and acquire new B2B clients through proactive sales activities while maintaining strong relationships with existing accounts.
• Assess customer technical needs and propose optimal product solutions.
• Identify new suppliers, evaluate new products, and expand business opportunities.
• Collaborate with domestic and overseas suppliers to manage product sourcing, delivery schedules, and price negotiations.
• Coordinate import and export operations, as well as business activities, with overseas offices and suppliers.
• Prepare quotations, proposal materials, order management, delivery tracking, and payment confirmations.
• Collect and analyze market trends and competitor intelligence to identify potential business growth areas.
• Partner with internal team members and external stakeholders to ensure smooth project execution.
• Conduct domestic and international business trips to strengthen vendor/client relationships and explore new business initiatives.
Risk Management & Compliance Strategy:
• Conduct Enterprise Risk Assessments and establish risk mitigation measures.
• Develop internal control systems and continuously update compliance manuals.
• Manage emergency situations impacting business operations, coordinating with internal teams and relevant regulatory bodies.
Regulator Relations & Legal Management:
• Maintain strong relations and coordinate directly with the Bank of Thailand (BOT) and related government agencies.
• Provide legal advice, oversee litigation, monitor changes in laws/regulations, evaluate business impact, and advise executive management.
• Review business contracts in both Thai and English.
• Oversee Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) compliance in accordance with legal mandates.
Governance & People Management:
• Formulate departmental strategies and operational goals aligned with corporate objectives.
• Supervise, plan, and optimize internal departmental workflows.
• Manage staff development plans and handle the department's annual budget.
1. Business Development & Lead Generation
• Identify upcoming MEP-related tenders and projects through industry networks, portals, and
market research.
• Build and maintain relationships with developers, consultants, GC, EPC contractors, and facility
management companies.
• Participate in pre-qualification and engage with key decision-makers under guidance of Section
Head.
2. Technical Sales & Tender Management
• Prepare and review technical proposals and commercial offers in coordination with estimation
and engineering teams.
• Ensure proposals comply with tender specifications, drawings, and standards.
• Provide value engineering input to optimize cost and efficiency for clients.
• Support negotiations and assist in finalizing agreements with clients.
3. Client Relationship & Account Management
• Act as the contact point for assigned clients during the sales process.
• Maintain long-term relationships with clients to secure repeat business.
• Arrange site visits, provide technical clarifications, and coordinate follow-ups.
4. Market & Competitor Intelligence
• Monitor competitor activities, market trends, and client requirements.
• Share insights with Section Head to improve product/service offerings.
5. Teamwork & Support
• Support Section Head in supervising Senior Engineers and Engineers.
• Provide coaching and technical guidance to junior staff when required.
• Ensure timely preparation of reports and sales documentation.
• Ensure the proper implementation of Customer Specific Requirements (CSR), including regular updates and verification of compliance.
• Update, review and deliver training on CSR (OEM) and OE customer activities (e.g. shop-floor audits, etc.) for ASEAN plants.
• Support customer complaint handling activities by analysing, following up and responding to complaints in collaboration with Account/Regional Quality Managers, Plant Quality and Central Quality teams, ensuring timely resolution through structured problem-solving methods.
• Monitor customer satisfaction and quality performance using customer-released data; report findings to the Plant and YRC, and support action plans to address identified gaps.
• Support risk and opportunity assessments based on customer expectations.
• Assist plants in the preparation and submission of PPAP/PSW documentation for imported tyres.
• Support the OE Sales team during customer QMS, process and product audits, including part verification and participation in APQP activities.
• Update Customer Specific Requirements (CSR) and communicate/train relevant ASEAN plants accordingly.
• Review and analyse test results to ensure compliance with OEM specifications and regulatory requirements.
• Co-ordinate with ASEAN plants in relation to customer audits and associated activities.
• Conduct root cause analysis for errors and non-conformities, and implement corrective actions for customer-related non-conformities.
• Monitor customer satisfaction and support risk and opportunity evaluations based on customer expectations.
• Support all the company's parties in relation to OE customer activities and new model approvals.
• Support OE approval processes, including PPAP, PSW and technical documentation submissions, where applicable.
• Construction site controller, also supervise installation of machine, utilities/ site factory, building, storage
• Control and making site document control schedule and paper tasks sending to company and for recording.
• Monitor with control & re-check with other engineering, Control and lead supplier,out-sourcing and contact to sub-contractor to meet the construction master plan.
• Preparing the price ,QTY, of use and making the price addition works -deduction works to cilent and compare with sup-contractor (if any)
• Co-operate with civil engineer, mechanical, electrical team
• Co-operate with electrical, machine maker and supplier
• Monitoring and controlling the work/Job to meet company policy and construction Legal Standard
• Audit work from starting to finishing
• Design, deploy, and manage robust enterprise networks, including LANs, WANs, WiFi and other network components, ensuring they meet business needs, security and performance objectives.
• Configure and install network hardware and software, including routers, switches, firewalls, and security devices.
• Proactively monitor network performance, troubleshoot complex issues, security and identify areas for improvement.
• Implement and maintain robust network security measures to safeguard company data and systems.
• Collaborate with other IT professionals to ensure network integration and alignment with overall IT strategy.
• Mentor and guide junior network engineers, fostering a collaborative and supportive team environment.
• Document network configurations, procedures, and solutions for future reference.
• Keep updated on the latest networking technologies and best practices.
• Assist the Operation team with operational activities on an occasional basis.
• Other duties as assigned by manager.
1. Pre-Sales Activities
• Support technical proposals to customers in collaboration with front sales.
• Understand customer requirements, identify issues, and design IT infrastructure solutions.
• Design proposals for networks, firewalls, servers, cloud, security, and related IT infrastructure solutions.
• Prepare proposals, system diagrams, BOMs, and quotations, and explain them to customers.
• Plan demos, PoCs, and technical verifications as needed.
• Optimize proposal content based on pricing strategy, cost, and SE effort.
• Join customer meetings with front sales and SEs to address technical questions, issues, and troubleshooting needs.
2. Sales Support / Customer Engagement
• Visit Japanese customers in Bangkok, Ayutthaya, Chonburi, Rayong, and other areas.
• Propose IT solutions mainly to manufacturing customers, as well as some customers in finance and other industries.
• Identify, develop, and build relationships with new prospective customers.
• Follow up with existing customers and propose additional services, upselling, and crossselling opportunities.
• Respond to customer inquiries.
• Manage the progress of individual and team-based projects.
**Estimated activity ratio: 70% new customer development and 30% existing customer follow-up.
The final ratio may be adjusted depending on business strategy.
3. Post-Sales / Project Handover
• Prepare SOWs.
• Ensure smooth handover to delivery and operations teams.
• Identify post-implementation issues and propose improvements or additional solutions.
• Visualize project risks and coordinate with internal stakeholders.
4. Solution Development / Go-To-Market
• Conduct market and competitor research.
• Define customer use cases.
• Plan, package, and design the sales process for new solutions.
• Design pricing and cost models.
• Prepare sales materials, one-pagers, and proposal templates.
• Propose new services in the areas of security, cloud, and networking.
5. Internal Coordination / Cost Optimization
• Coordinate with front sales, engineers, procurement, and delivery teams.
• Review SE costs, outsourcing costs, and IIJVPS-related costs.
• Improve quotation accuracy and proposal quality.
• Create and update proposal templates, SOW templates, and knowledge materials.
• Work closely with cross-functional teams and company affiliates across ASEAN & Oceania.
• Align regional business strategies.
• Coordinate cross-border projects.
• Build strategic partnerships.
• Drive new business initiatives.
• Identify new business opportunities in HVAC&R, refrigeration, and related solutions.
• Conduct market and competitor research.
• Analyze customer needs.
• Develop business models.
• Conduct feasibility studies.
• Perform financial evaluations.
• Prepare business proposals.
• Manage POC/Pilot projects through commercialization.
• Explore emerging technologies and adjacent markets.
• Report project progress, risks, and action plans to management.
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