Import
・Manage the company's import documents to ensure accuracy and compliance with government regulations (Customs, TISI, NBTC).
・Verify import documents to ensure they meet the requirements of relevant government agencies.
・Prepare and submit customs clearance documents for import and export, including Import Permits.
・Arrange import and export-related documents in advance to ensure timely shipment processing.
・Review invoices and packing lists before import and submit necessary approval documents.
TISI/NBTC
・Inspect TISI (Thai Industrial Standards Institute) requirements to ensure compliance for imported products.
・Apply for TISI Import Permits through online systems:NSW / E-Scops
This includes preparing product specifications and clarification letters regarding any issues for submission to the Industrial Standards Office.
・Coordinate and resolve issues related to production processes and operations to ensure compliance with industry standards for product importation.
・Review and prepare necessary documents for NBTC applications and provide clarification documents when required (TISI/NBTC).
1. Human Resources
• 1.1 Recruitment & Talent Acquisition
-Manage end-to-end recruitment process (Full Loop Recruitment)
-Coordinate with department heads to identify hiring needs
• 1.2 Payroll & HR Operations
-Oversee monthly payroll process and attendance records
-Manage leave records, overtime, and benefits administration
-Coordinate social security, tax, visa/work permit documentation
-Maintain employee database and HR documentation
-Ensure compliance with labor law and company policies
• 1.3 Employee Relations
-Support employee engagement and company culture initiatives
-Handle employee concerns, disciplinary actions, and conflict resolution
• 1.4 Performance Management
-Manage probation evaluations and annual performance reviews
-Support KPI setting and performance improvement plans
-Work closely with management on employee development strategies
• 1.5 Training & Development
-Identify training needs and coordinate internal/external training
-Support leadership development and succession planning
2. General Affairs & Administration
•Oversee office administration and general affairs operations.
•Establish and improve GA policies, procedures, and service standards.
•Manage company assets, office supplies, and vendor relationships.
•Support company events and employee welfare activities.
3. Facility Management
•Manage office buildings and facilities to ensure safety, security, and operational efficiency.
•Oversee maintenance activities, utilities, and facility improvement projects.
•Ensure compliance with safety regulations and related legal requirements.
•Coordinate with external service providers and contractors.
4. IT Administration
•Oversee day-to-day IT administration and user support.
•Coordinate with internal or outsourced IT service providers.
•Ensure IT infrastructure and systems are operating effectively.
Production Operations
• Assist the Factory Manager in planning, organizing, and controlling daily factory operations.
• Monitor production schedules to ensure on-time delivery and achievement of production targets.
• Coordinate with Production, Quality Assurance, Maintenance, Warehouse, and Supply Chain teams to ensure smooth operations.
• Analyze production performance and implement corrective actions when necessary.
Quality Management
• Ensure products meet company quality standards and customer requirements.
• Support compliance with GMP, HACCP, ISO standards, and other applicable food safety regulations.
• Investigate quality issues and implement preventive and corrective actions.
Safety & Compliance
• Promote and maintain a safe working environment in compliance with company policies and legal requirements.
• Monitor workplace safety practices and ensure adherence to safety regulations.
• Participate in safety audits, risk assessments, and accident investigations.
Team Management
• Supervise production supervisors and operational staff.
• Support employee development through coaching, training, and performance management.
• Foster teamwork, discipline, and employee engagement across departments.
Continuous Improvement
• Identify opportunities to improve productivity, efficiency, quality, and cost performance.
• Lead and participate in Lean Manufacturing, Kaizen, 5S, and continuous improvement projects.
• Monitor KPIs and prepare operational reports for management review.
Maintenance & Equipment Management
• Coordinate with the Maintenance team to ensure equipment reliability and minimize downtime.
• Support preventive maintenance programs and equipment improvement initiatives.
Budget & Cost Control
• Assist in managing factory operating expenses and productivity improvement programs.
• Monitor resource utilization and recommend cost-saving initiatives.
• Support annual budget planning and expense control activities.