• Oversee and take full accountability for the Key User business, driving revenue growth, profit margin, and customer pipeline development.
• Lead market penetration into manufacturing and assembly line environments, creating a robust, industry-focused growth roadmap.
• Drive major project conversions, on-site technical demonstrations, and application-based selling.
• Promote comprehensive solution selling that integrates tools, accessories, services, and technical application expertise.
• Collaborate closely with marketing, product management, and regional teams to align commercial efforts.
• Define and execute national Key User business strategies aligned with regional priorities.
• Acquire, nurture, and retain strategic corporate and industrial Key User accounts.
• Establish long-term commercial partnerships, framework agreements, and project-based collaborations.
• Develop and implement competitive take-away strategies and industry-focused growth initiatives.
• Lead, mentor, and develop a high-performing Key User sales team.
• Establish clear accountability, disciplined sales call cycles, and structured CRM pipeline management.
• Foster a proactive, hunting-oriented, and opportunity-driven sales culture.
• Track and deliver on key success metrics, including YoY revenue growth, pipeline conversion rates, account retention, and industrial segment penetration.
-Marketing data analysis
-Schedule customer visit
-Support customer in case of encounter or need assistant
-Check inventory and adjust delivery schedule to align with customer order
-Supervise and control trasportation during delivery
-Verify raw material cost, create cost sheet, check inventory and analyze profit
-Prepare quotation for assist GM to review obtaining price approval from the GM
• After-Sales System Setup: Build local after-sales service operations from the ground up. Establish and optimize Standard Operating Procedures (SOPs) for installation, repair, maintenance, and customer complaint resolution to align with HQ technical standards.
• Team Building & Management: Lead recruitment, technical training, scheduling, and performance evaluations for local service supervisors and engineers. During the initial phase, actively participate in frontline service delivery to establish operational standards before transitioning to full team delegation.
• Service Operations & Dispatch: Allocate technical resources, assign work orders based on technician skill sets, monitor response times, and handle major escalations or emergency customer incidents.
• Spare Parts & Warehouse Management: Plan, setup, and oversee spare parts inventory. Define safety stock levels, manage inventory controls, and coordinate with China HQ supply chain to ensure part availability while controlling costs.
• HQ Liaison & Cross-Border Coordination: Serve as the primary bridge between China HQ and local SEA teams. Report regional operational metrics regularly and resolve cross-border issues related to technical support, logistics, and parts.
• Customer Relationship Management: Maintain customer service logs, track account satisfaction for major projects, and protect company brand reputation through effective complaint management.
・Finding new customers
・Take care current customers and help them to solve the problem occurred
・Support and Coordinate with another department in the company
・Support another jobs in marketing section
・Help to find and negotiate competitive price for Freight and Transport
・Follow & plan marketing with Manager
• Conduct sales activities for machinery, equipment, consumables, and raw materials.
• Manage purchasing and sales with domestic and overseas suppliers and customers.
• Develop business with customers in steel, aluminium, cement, paper, chemical, and related industries.
• Communicate and report with Japan HQ, overseas subsidiaries, and customers in Japanese or English.
• Plan and coordinate business trips and customer visits in Thailand.
• Provide Thai-Japanese-English interpretation and translation support.
• Prepare business reports and presentations for customers, suppliers, and internal use.
• Expand trading business and develop new products, customers, and business opportunities.
• Conduct sales activities for machinery, equipment, consumables, and raw materials.
• Manage purchasing and sales with domestic and overseas suppliers and customers.
• Develop business with customers in steel, aluminium, cement, paper, chemical, and related industries.
• Communicate and report with Japan HQ, overseas subsidiaries, and customers in Japanese or English.
• Plan and coordinate business trips and customer visits in Thailand.
• Provide Thai-Japanese-English interpretation and translation support.
• Prepare business reports and presentations for customers, suppliers, and internal use.
• Expand trading business and develop new products, customers, and business opportunities.
• Promote and sell industrial measuring instruments and related products to manufacturing customers.
• Maintain relationships with existing customers and develop new business opportunities.
• Visit customers at industrial estates and factories in and around Bangkok.
• Understand customer requirements and propose suitable products and solutions.
• Prepare quotations, follow up on sales activities, and coordinate with internal teams.
• Monitor market trends and competitor activities.
• Achieve assigned sales targets and support business growth.
1. Find Leads: Target factories, CNC machine shops, and OEMs to land new business.
2. Recommend Tools: Analyze engineering blueprints and select the correct tools, materials, and machine settings.
3. Run Trials: Test tools on factory CNC machines to prove they cut faster and last longer than rivals.
4. Close Deals: Quote prices, negotiate contracts, and troubleshoot machining issues to retain accounts.
Job Description
- have to make cold calls to finds new job ( 90%) exited client 10%
focus on candidate who has experience in FACE to FACE sale and fluent in English
1. To explore and approach new prospects and/or to submit a general presentation of MOCAP to the prospects.
2. To arrange the meeting (1st visit) to introduce MOCAP services to the client, gather requirements, and proceed to the related departments
3. To prepare the sales document (proposal or quotation), propose and present to the client including follow up the progression and feedback from the client
4. To coordinate with related departments after the project has been awarded, conduct the kick-off meeting, manage and follow up the project until its launch.
5. To retain the existing clients and explore new opportunities for upselling and cross-selling.
6. To be the representative of MOCAP to discuss any business issues with the client.
7. To work and support the sales team member with the experiences and knowledge to achieve the goal together.
• International Market Expansion: Identify, analyze, and prioritize high-potential overseas markets to drive company growth and revenue.
• Global Business Trips: Travel abroad frequently to explore new territories, attend trade exhibitions, conduct field assessments, and meet potential client accounts.
• Lead Generation & Networking: Build and maintain an extensive network of international clients, distributors, agents, and business partners.
• Strategic Partnerships & Negotiation: Lead end-to-end deal processes—from initial contact and pitch presentations to contract negotiation and closing.
• Market Intelligence: Gather competitive intelligence, local regulatory details, and market trends to tailor export and entry strategies for each target country.
• Cross-Functional Collaboration: Work closely with internal teams (Legal, Supply Chain, Finance, and Marketing) to ensure smooth execution of new cross-border business ventures.
• Performance Tracking: Set international sales targets, establish KPIs, and regularly report progress and pipeline status to executive leadership.
• Identify and develop new B2B business opportunities across the ASEAN and India regions to expand the company’s global market presence.
• Conduct market research and competitor analysis to understand customer needs, industry trends, and potential growth opportunities.
• Present products and propose tailored solutions to international clients, including providing technical explanations based on customer requirements.
• Work closely with the company’s offices in Europe, the United States, and Japan.
• Work closely with internal teams such as engineering, production, and logistics to ensure smooth project execution and high customer satisfaction.
• Develop and manage a strong sales pipeline to achieve or exceed monthly and quarterly sales targets.
• Represent the company at international exhibitions, trade shows, and overseas business meetings to enhance brand visibility and build client relationships.
• Maintain regular communication with prospects and clients to build long-term partnerships and generate new business opportunities.
• Prepare sales reports, market insights, and customer analysis for management to support strategic planning and decision-making.
1. Hunting new customers (90%) / Take care of existing customers (10%)
2. Communicating with coordinators and operations team to enhance the performance
3. If supervisor level, take care team member is also required
4. Develop and execute sales strategies to achieve or exceed sales goals.
5 Prospect for new customers and qualify leads.
6 Build relationships with customers and understand their needs.
7 Analyze customers ‘need and recommend appropriate services.
8 Negotiate and close sales.
9 Provide excellent customer service.
• Provide effective material handling and automation solutions for customers, covering both standard and customised product lines.
• Support the development, implementation, and delivery of software-related projects.
• Collaborate closely with software providers and automation solution partners, particularly engineers responsible for ERP, WMS, WCS, and WES systems.
• Gather and analyse customer requirements from the initial stage through to project completion, ensuring clear communication with software development partners.
• Participate actively in project-related activities and other assigned organisational initiatives.
• Develop high-performance, reliable software programmes that enhance customer productivity in automated material handling systems and order fulfilment centres.
• Utilise and maintain proficiency in modern programming tools, frameworks, and development environments, ensuring adherence to programming standards.
• Provide flexible software solutions that can be customised to meet evolving customer requirements.
• Deliver after-sales support, including troubleshooting, software adjustments, and system enhancements when required.
• Attend weekly sales meetings and other scheduled meetings in a timely and professional manner.
• Maintain a consistently positive, proactive, and enthusiastic attitude in daily work.
• Foster and maintain strong internal and external professional relationships.
• Continuously improve technical expertise through self-driven learning and professional development.
• Perform any other duties as assigned.
• Maintain, develop and service customers.
• Plan sales forecast.
• Prepare and manage customer visit plan.
• Prepare sales report.
• Any related tasks assigned by the supervisor
*Responsible area/provinces: Khon Kaen, Loey, Nongkai, Nong bualampu, Udonthani, Nakornpanom, Sakonnakorn, Bunkan or other area assigned by the manager.
Key Responsibilities: ( Take care both New client & exiting client )
1. Present air ducting and ventilation system products and services to project clients and retail customers.
2. Meet with key clients, including Main Contractors, MEP Contractors, and Project Owners.
3. Review engineering drawings and Bills of Quantities (BOQ) to prepare formal quotations.
4. Coordinate effectively with design, engineering, installation, and other related departments.
5. Follow up on sales opportunities to close deals, provide after-sales service, and build long-term client relationships.
6. Conduct site surveys as required.
7. Follow up on accounts receivable and outstanding payments.
8. Perform other duties as assigned.
Key Responsibilities: (Take care both new client & exiting client)
1. Plan and execute sales strategies for engineering products and services.
2. Maintain strong relationships with existing clients and acquire new clients to expand market share.
3. Present technical solutions and offer engineering consultancy to clients.
4. Prepare quotations, follow up on sales leads, and coordinate with related internal teams.
5. Achieve monthly and annual sales targets assigned by the company.
6. Gather and analyze market data, competitor activity, and customer requirements.
7. Attend project meetings, site visits, and installation reviews as assigned.
8. Support, train, and mentor junior team members and Sales Engineers.
Key Responsibilities: ( Take care both New client & exiting client )
1. Present air ducting and ventilation system products and services to project clients and retail customers.
2. Meet with key clients, including Main Contractors, MEP Contractors, and Project Owners.
3. Review engineering drawings and Bills of Quantities (BOQ) to prepare formal quotations.
4. Coordinate effectively with design, engineering, installation, and other related departments.
5. Follow up on sales opportunities to close deals, provide after-sales service, and build long-term client relationships.
6. Conduct site surveys as required.
7. Follow up on accounts receivable and outstanding payments.
8. Perform other duties as assigned.
• Manage assigned customer and dealer accounts for order processing, delivery management, and payment collection.
• Develop dealer networks and formulate sales strategies and planning to achieve spare parts sales targets.
• Conduct market surveys and gather market intelligence from both dealer and end-customer perspectives.
• Oversee inventory management, parts assortment, and lost-sales tracking.
• Plan, manage, and execute parts marketing initiatives and sales promotional campaigns.
• Provide support, guidance, and training to dealers to enhance sales performance and account growth.
• Perform other sales support and operational tasks as assigned by supervisory management.
● Act as the primary point of contact for Japanese- and English-speaking clients
throughout project delivery.
● Build strong, long-term relationships by understanding clients’ businesses, objectives,
challenges, and expectations.
● Communicate project progress, recommendations, issues, and next steps clearly and
professionally.
● Manage client expectations and coordinate with internal teams to ensure smooth
communication and delivery.
● Proactively identify client needs and opportunities before they become immediate
requests.
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