- Support Japanese Manager
- Occasional perform as a Translator or communication support between Japanese Manager and customers
- Perform as a Translator in reading or writing as per business assignment, e.g., e-mail, quotations, etc..
- Coordinate with all concerned party(ies) to get the cost to provide a quotation to customers
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Follow up with customers and overseas inquiry(ies), e.g., shipment status, delivery process, related documents, billing, claim, and other requirements (if any)
- Assist the Sales and own team members in coordinating customer’s orders and ensuring timely delivery
- Monitor daily e-mails and business requirements from internal and external parties
- Monitor cargo movement and give advice to Operation Team for smooth cargo handling
- Maintain and develop business relationships with new and existing customers
- Other responsibilities as per Company/Manager’s Assignment
- Actively seeking out new sales opportunities
- Arranging international cargo transportation
- Coordinate with internal and external departments to ensure smooth transportation of the cargo
- Build and maintain strong relationships with clients; provide exceptional customer service to ensure client satisfaction
- Keep up-to-date with industry trends and best practices to remain competitive
- Prepare and submit sales reports, forecasts, and budgets
- Handle all tasks related to sales
- Other tasks as assigned
- Occasional perform as a Translator or communication support between Japanese Managements and customers
- Sometimes may also perform as a Translator in reading or writing as per business assignment, e.g., e-mail, quotations, etc..
- Coordinate with all concerned party(ies) to get the cost to provide a quotation to customers
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Follow up with customers and overseas inquiry(ies), e.g., shipment status, delivery process, related documents, billing, claim, and other requirements (if any)
- Assist the Sales team in coordinating customer’s orders and ensuring timely delivery
- Monitor daily e-mails and business requirements from internal and external parties
- Occasional monitor cargo movement and give advice to Operation Team for smooth cargo handling
- Maintain and develop business relationships with new and existing customers
- Other responsibilities as per Company/Manager’s Assignment
- Arranging international cargo transportation
- Coordinate with internal and external departments to ensure smooth transportation of the cargo
- Build and maintain strong relationships with clients; provide exceptional customer service to ensure client satisfaction
- Keep up-to-date with industry trends and best practices to remain competitive
- Prepare and submit sales reports, forecasts, and budgets
• Formulating Key Performance Indicators (KPIs) for the department aligned with company objectives.
• Implementing and overseeing departmental KPIs to attain targeted goals.
• Establishing the annual budget and investment projects, while diligently controlling expenditures by the established plan.
• Managing and overseeing all preventive maintenance plans for machinery and utility systems.
• Analyzing machinery issues and devising preventive measures to mitigate recurrence.
• Supervising the spare parts inventory, optimizing budget allocations, and ensuring timely replacement of components to support the maintenance system.
• Coordinating with relevant stakeholders to enhance the effectiveness of machine maintenance.
• Analyzing and summarizing data, reporting findings to superiors, and proposing corrective action methods.
• Adhering to company policies and ensuring compliance with governmental regulations.
• Providing consultancy and fostering the development of subordinates through training to enhance performance and ensure adherence to company rules.
• Enhancing plant Overall Equipment Effectiveness (OEE) to meet targeted metrics, including Availability rate, Mean Time Between Failures (MTBF), and Mean Time To Repair (MTTR).
• Active participation in plant activities such as Kaizen, Safety, 5S, and Energy-saving initiatives, with a particular focus on promoting a safe workplace.
• Serving as the designated individual responsible for energy-related matters. (Energy management)
• Control and accordance with ISO quality and environment (ISO/TS16949) (ISO14001).
• Managing projects and undertaking additional responsibilities as assigned.
- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
-New sales to clients such as developers, trading companies, manufacturers, and industrial parks.
-Acquiring the contract on the construction projects.
-Obtaining construction bidding information.
-Building trusting relationships with clients.
-Coordinating with the company's manager, design and architectural departments for bidding projects .
-Coordinating and negotiating with internal and external parties.
-Collecting information on the construction industry and clients.
- Sales of condominiums (individual units) to affluent Japanese clients
- Building and maintaining relationships with existing clients (through regular phone calls and emails)
- Providing property tours and local guidance for clients visiting Thailand
- Handling seminars, including business trips to locations such as Osaka and Tokyo
- Other tasks as assigned
- Support Japanese Manager
- Manage various administration jobs
- Human resources duties including new personnel hiring
- Various applications and information verification for company establishment
- Support the launch of new businesses such as warehouse operations
- Perform as a Translator or communication support between Japanese Manager and relevant government agencies or Other Relevant agencies
- Interpretation, translation tasks and other necessary communications
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Monitor daily e-mails and business requirements from internal and external parties
- Correspondence with the headquarters in Japan
- Complies with government requirements, anticipating legislation, advising management on needed actions
- Other related duties as required
- Manage and control all process of Import - Export between Sales, Customer operation both sea freight and air freight, also support in guidance and problem solving
- Manage and extend an excellent service to customers
- Advise and give solutions on customs issues to customers
- Check and supervise that team is applying correct customs tariff and Import regulations and execute any Import entries accordingly to regulations of Thai Customs
- Other related duties as required(More info discuss on interview process)
1. Looking for New customers (Company Product : Marketing, influencer, social media management, Digital Marketing, Ads)
2. Maintain a good relationship with current customers
3. Co-operate between Customer and internal marketing team.
4. Make a sales plan and sales report to the supervisor.
- Visit customers (by company car, Area:Bangkok, Rayong, Ayutthaya etc..)
- Responsible for sales activities of various industrial parts, labor-saving equipment, and eco-friendly products
- Building and maintaining relationships with existing customers
- Relationship-building with customers
- Prepares and analyses monthly sales data
- Present and promote the company's value and services to existing customers
- Handle all tasks related to sales
- Other tasks as assigned
• Male/Female, age 37 - 45 years old
• Bachelor's Degree or higher in Accountancy.
• Experience over 10 years and at least 5 years in a management role. (Senior accountant, Chief Accountant or Manager in large-scale, multinational (with over 1,000 employees) or Japanese manufacturing would be an advantage)
• Plan and execute training and team development activities if applicable
• Experienced managing a team of 5 - 10 members
• Intermediate level or above in English is required.
• Japanese communication skills and CPD holder would be specially considered
•Provide team support, resolution of complex issues, definition of standards and approaches, planning, and internal/external client relationship management.
• Goal-oriented individual with strong time and task management
• Organized and methodical person with a logical approach to addressing issues and strong analytical skills
• Positive approach in supporting Customer & company needs
• Ability to solve urgent matters and work under pressure
• Ability to impose a proactive spirit in the team
• Proficient in MS Office and an ERP system (AS400 or SAP) and good skill in using Excel programme
• Verify calculations, allocations, etc. and check or obtain information for incorrect or incomplete documents
• No Job Hopper (staying in one company at least 2 years or longer)
• Achieving and exceeding the sales target.
• Conduct product presentation to prospective customers.
• Prepare Daily reports, Project, monthly Sales Order report.
• Maintain existing customer, prospect for new customers and qualify leads.
• Assist for pre- and post-sales activities to ensure customers' satisfaction.
• Provide product knowledge to customers and handle all customers' inquiries.
• Analyses to develop sales & marketing plan and strategies to achieve set target.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Ability to use basic technical knowledge to communicate with distributors & modern trade.
• Other duties as assigned.
- Handle sales support function, sales document (custom invoice, packing list, BL, etc..)
- Contact with forwarders to ensure the proper shipment of goods
- Delivery control
- Cooperate with Head office in Japan and the related party for Import/Export issues regarding orders, document submission and inquiries from internal corporate transfers
- Other tasks as assigned
As an account management associate, you are in the Event Management Team, your focus would
be serving the company’s clients – event organizers. You will be responsible for managing event organizers’ needs and requests to make sure they are satisfied with the company’s service. To that end, you will also deal with other parties including ticket buyers and third-party vendors for event-specific needs. Internally, you will be working closely with the sales, marketing and product team to ensure the client’s needs are adequately answered. To be able to deliver in this position, professional standards and etiquette should always be upheld, as well as being able to adapt your conversation style to that of individual customers and colleagues.
● Help event organizers or client use the company's IN-Event service in successfully
(On-boarding, Negotiating and Coordinating)
● Help define the project scope, goals, and deliverables while assessing risks to ensure
timely and successful delivery.
• Answer to event organizers’ needs and inquiries related to the company's IN-Event service
• Assist in the negotiation of contracts and agreements, ensuring project requirement details align with current product standardization and client expectations.
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Collaborate with clients to collect detailed project requirements, including artwork assets and copy and ensure that all client-provided assets are suitable for use and meet quality standards before implementation in projects.
• Coordinate with internal teams and vendors to implement projects.
• Help define the project scope, goals, and deliverables while assessing risks to ensure timely and successful delivery.
• Monitor system performance during live events, ensuring seamless functionality across all payment terminals and access points.
• Monitor project progress, and report on project status and outcomes to stakeholders.
• Provide day-to-day support to our Business and Developer teams to ensure maximum customer satisfaction
• Conduct post-project evaluations to identify lessons learned and opportunities for improvement, sharing findings with the team.
• Work with the Product team to ensure compatibility between RFID systems and third-party services.
‐ Consulting services related to research, strategy planning, new business development, support for overseas expansion in Southeast Asia, M&A support, execution of various strategies, as well as improvement of manufacturing sites and implementation of solutions (such as SCM) for the manufacturing industry (including electrical appliances, components, materials, etc.)
- Proposal sales for the aforementioned consulting projects
•Plan sale activities to achieve the target.
•call and visit new customer to present our service, also visit existing customer to gain more business.
•Prepare quotation to offer service.
•Manage and monitor shipments, solve problem promptly to complete job.
•Closely coordinate with oversea agent to negotiate the rate and future sales opportunities.
•Support and give advice CS for smooth service.
•Prepare sales weekly report to update progress all activities.
•Develop relationship with the existing and new customer to gain more business.
• Visit clients to get requirements and design infrastructure and systems for the client company
• Handle infra incidents and solve the problem.
• Personnel planning and quality control.
• Report the incident cause and countermeasure to Team Leader.