The Manager oversees the full customs brokerage operations for ocean shipments, ensuring all import and export activities comply with customs laws, regulations, and company standards. This role is essential to driving operational efficiency, reducing clearance delays, and maintaining high service quality for customers. The Manager leads the team in coordinating documentation, liaising with customs and relevant authorities, resolving issues, and continuously improving processes.
This position plays a key role in strengthening customer satisfaction, provider. Operational excellence, and the company’s credibility as a reliable logistics service.
• Lead and manage the daily operations of the Ocean Customs Clearance Team.
• Ensure accurate and timely submission of Import/Export Declarations (LCL, FCL, Special Cargo).
• Review and verify customs documentation, HS Codes, Tariff Classifications, and Tax Calculation.
• Monitor shipment status, troubleshoot clearance issues, and provide solutions to avoid delays.
• Ensure compliance with customs regulations, government laws, and company SOPs.
• Identify process improvement opportunities and implement operational efficiency initiatives.
• Prepare reports, analyze operational data, and support management in decision-making.
• Provide support for customs-related matters in cases handled by other branches.
• Guide team members, foster their growth, and enhance overall customs clearance capabilities.
1. HR Strategy & Workforce Planning
• Support manpower planning and human resource allocation in alignment with the company's growth strategy.
• Analyze organizational structure and competencies, and identify long-term talent development approaches.
2. Internal Communication & Branding
• Design and plan internal communications using a creative, accessible, and engaging style.
• Manage various communication channels (e.g., Email, Intranet, LINE Official Account, or Social Boards) to convey information and foster corporate culture.
3. Employee Engagement & Internal Events
• Conceptualize, plan, and execute internal events (e.g., Company Events, Town Halls, Team Building) with a stylish approach that resonates with all employee groups.
• Measure employee satisfaction and engagement levels (Engagement Surveys) to utilize data for improving the workplace atmosphere.
4. CSR & Sustainability Activities
• Plan and organize Corporate Social Responsibility (CSR) and environmental activities that create genuine impact and encourage employee participation.
5. HR Data Analytics
• Collect and analyze HR data (such as Turnover Rate, Engagement Scores, Activity Participation) to create dashboards/reports and present insights and improvement recommendations to management.
• Supervise daily recruitment operations and ensure service delivery is aligned with hiring plans
• Develop and implement recruitment strategy aligned with business workforce planning
• Identify, develop, and manage effective sourcing channels (e.g., job portals, social media, referrals, recruitment agencies, campus hiring, networking platforms, and talent communities)
• Manage full-cycle recruitment process
• Work closely with HR-Team Lead and HR Group Lead to understand workforce planning requirements and manpower needs
•Monitor recruitment KPIs such as Time-to-Fill, Cost-per-Hire, and Quality-of-Hire
•Drive initiatives to improve candidate experience and employer branding
•Maintain recruitment database, applicant tracking systems, and reporting dashboards
•Continuously improve recruitment efficiency, sourcing effectiveness, and hiring cycle timelines
•Ensure recruitment process complies with internal policies, procedures, and audit requirements
•Support employee engagement and / or employee activities
•Handle for Outsourcing part
•Handle for all recruitment agreements
•Any tasks that be assigned by superior or/and company.
Key Responsibilities: ( Take care both New client & exiting client )
1. Present air ducting and ventilation system products and services to project clients and retail customers.
2. Meet with key clients, including Main Contractors, MEP Contractors, and Project Owners.
3. Review engineering drawings and Bills of Quantities (BOQ) to prepare formal quotations.
4. Coordinate effectively with design, engineering, installation, and other related departments.
5. Follow up on sales opportunities to close deals, provide after-sales service, and build long-term client relationships.
6. Conduct site surveys as required.
7. Follow up on accounts receivable and outstanding payments.
8. Perform other duties as assigned.
Key Responsibilities: (Take care both new client & exiting client)
1. Plan and execute sales strategies for engineering products and services.
2. Maintain strong relationships with existing clients and acquire new clients to expand market share.
3. Present technical solutions and offer engineering consultancy to clients.
4. Prepare quotations, follow up on sales leads, and coordinate with related internal teams.
5. Achieve monthly and annual sales targets assigned by the company.
6. Gather and analyze market data, competitor activity, and customer requirements.
7. Attend project meetings, site visits, and installation reviews as assigned.
8. Support, train, and mentor junior team members and Sales Engineers.
● Act as the primary point of contact for Japanese- and English-speaking clients
throughout project delivery.
● Build strong, long-term relationships by understanding clients’ businesses, objectives,
challenges, and expectations.
● Communicate project progress, recommendations, issues, and next steps clearly and
professionally.
● Manage client expectations and coordinate with internal teams to ensure smooth
communication and delivery.
● Proactively identify client needs and opportunities before they become immediate
requests.
• Develop and acquire new customers / Expand business opportunities
• Provide comprehensive customer support and maintain client relationships
• Assist Japanese staff with sales activities and accompany them on client visits
• input customers’ purchase orders on system
• issue invoices, debit/credit note
• monitor, support and coordinate with related parties for customer’s delivery
• handle customer’s inquiries
• prepare report as required
• Visiting clients, reviewing accounting documents, and providing precise advice.
• Offering accurate advice regarding accounting tasks.
• Conducting consulting services related to accounting tailored to the needs of the company.
• Engaging in other associated tasks as required.
70,000 - 100,000 THB (Depending on the experience)
Location
Bangkok(near BTS/MRT)
Posted Date
2026-09-25
Job Description
You will be responsible for developing new business opportunities in the food retail sector.
Key expectations for this role include, for example:
• Leading new business development initiatives in food retail, catering sectors.
• Launching new ventures through partnerships, joint ventures, and M&A with local food-related companies
• Driving business improvement and expansion from an operational perspective, including store operations, kitchen workflows, logistics, and supply chain management
• Planning and executing small-scale PoCs and pilot projects to develop and validate new food business models
• Leveraging the trading company’s network and sourcing capabilities to drive business growth from the 0→1 and 1→10 stages
- Lead the sourcing process and supplier selection, finalize a commercial agreement with suppliers, and manage suppliers’ performances
- Source and negotiate with suppliers to ensure quality standards, proper delivery timelines, and reasonable prices to support stakeholder requirements
- Analyze cost and negotiate for the volume price discount
- Continuously develop, review, and improve supplier base in order to meet business requirements
- Facilitate the resolution of supplier issues such as quality, service, and delivery
- Being responsible for overall purchasing functions
- Oversee Invoice processes and verify billing documents
- Other tasks as assigned
• Lead and oversee all sales management and business activities to achieve revenue targets and expand market share within the telecommunications, government, and regulatory sectors
• Develop and execute strategic account plans to drive revenue growth and increase market penetration
• Manage and strengthen relationships with key government, regulatory, and major client accounts
• Identify new business opportunities, convert prospects into long-term clients, and establish strategic partnerships through to deal closure and post-sales support
• Develop and maintain a strong sales pipeline aligned with business growth objectives
• Understand customer requirements, propose effective solutions, and resolve issues in a timely manner
• Maintain accurate and up-to-date records of sales activities, leads, and orders within the CRM system
• Provide regular updates to management on sales forecasts, project progress, pipeline status, performance metrics, and market trends
• Prepare quotations, lead contract negotiations, and successfully close deals
• Collaborate cross-functionally with product, marketing, technical, regulatory, and service teams to ensure alignment with customer needs and market insights
• Monitor market developments and competitor activities to maintain strong commercial awareness
• Ensure compliance with internal policies as well as external regulatory requirements
• Male/Female/LGBTQ+, age of at least 27
• Thai nationality.
• Bachelor’s degree or above in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
• At least 6 years of experience in B2B sales as a proactive "hunter" within the logistics, freight forwarding, or supply chain industry.
• Must possess a valid driver's license and a personal car for business travel and client visits.
• Good command of written and spoken English
• Familiarity with CRM systems (e.g., myCRM) and standard office productivity tools.
• Proven hunter mindset with a strong track record in cold calling, aggressive pipeline growth, and closing new business deals.
• Strong negotiation, contract management, and closing skills.
• Excellent interpersonal, presentation, and communication skills.
• Solid analytical and problem-solving abilities to address complex supply chain challenges.
• Personal Attributes: Results-oriented, highly self-motivated, proactive, and capable of working effectively across multi-disciplinary teams.
• Lead and manage treasury operations, including cash management, cash flow forecasting, and liquidity planning.
• Oversee funding activities and treasury operations to ensure efficient financial management.
• Coordinate with banks and internal/external stakeholders on treasury-related matters.
• Manage pricing governance processes to ensure pricing accuracy, consistency, and compliance with company policies.
• Perform pricing execution and analysis to support business profitability and informed decision-making.
• Support pricing validation and drive process improvements to enhance operational efficiency.
• Prepare and analyze financial reports, providing timely insights and recommendations to support business performance.
• Lead financial planning, budgeting, and forecasting activities to support strategic and operational objectives.
• Identify opportunities to improve finance processes, reporting, and planning through automation and system enhancements.
• Develop and maintain management dashboards and reporting packs to support executive decision-making.
• Collaborate closely with cross-functional teams and provide financial analysis to support key business initiatives.
• Lead environmental and sustainability initiatives across regional and local operations.
• Evaluate emerging environmental regulations, ESG disclosure trends, and sustainability developments to advise internal stakeholders.
• Conduct environmental operational assessments and audits at manufacturing sites.
• Establish and monitor environmental goals, carbon neutrality roadmaps, and corporate sustainability disclosures.
• Design, provide, and facilitate ESG training and competence development programs across the organization.
• Communicate environmental performance metrics, standard operating procedures, and risk control measures across all organizational levels.
- Service engineer support machine in SMT process
(Installation/ maintenance/ troubleshoot/ training/ production support)
- Provides support to Engineers, reliability / technicians and factory operations teams for continuous improvement activities in Safety, Quality, and cost efficiency.
- Delivering services to customers effectively and on time (Service around nearby Bangkok, Ayutthaya, Prachinburi, Pathumthani, Chonburi, Samutprakarn, Rayong, etc.)
- Monitoring and maintaining electrical equipment or machinery performance.
- Walking customers through how equipment works including how to use it safely. Providing clear customer feedback
- Out of hours callouts are responded to in a timely manner.
- Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.
• Proactively promote and sell machine tools to manufacturing facilities and factories.
• Provide comprehensive sales support and nurture strong, long-term relationships with existing clients to ensure customer satisfaction.
• Identify market opportunities and generate new business leads to expand our client base.
• Handle other related business tasks and ad-hoc sales activities as required.
• Support sales for documents and internal processes.
• Prepare documents (sale contract, purchase contract, P/O, D/O, shipping documents, invoice, etc.).
• Communicate with HQ in Japan
* Other related job
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