• Planning, Controlling and implementation of all customer service activities.
• Handle the day-to-day operations of Import & Export operations, including D/O (Delivery Order) Exchange functions.
• Book vessel space, Submit S/I (Shipping Instruction), VGM (Verified Gross Mass) on carriers' system.
• Arrange, Checking HB/L (House Bill of Lading) and MB/L (Master Bill of Lading) both import and export, INV (Invoice) + PL (Packing list) & related documents regarding shipments.
• Fulfillment of customers order in a timely manner.
• Communicating with overseas Agents, or Sales and Procurement Section regarding shipments.
• Manage all communication with Customers, Shipping liner, Transportation company and related parties.
• To perform other duties as assigned by superior.