-Arrange Air export shipment as CS and supervise airport office Export and Import.
-Record Sales & Cost in system and issuing INV and Payment requestion.
-Communicate with customer and support to make sales for expanding business.
-Support to issue quotation
- Product Quality: Control and manage product quality assurance, the on-site manufacturing process, and suppliers
- ISO Management: Control work standards according to ISO9001 and ISO14000
- Market Quality Management: Analyze the causes of product claims, lead meetings with relevant parties, identify corrective actions, create reports, implement improvements to prevent recurrence, explain the causes of problems to customers, provide feedback on issues, and discuss corrective actions with suppliers
- KPI Management: Monitor, control, and improve departmental KPIs
- Staff Management: Conduct skill tests, evaluations, set training plans, and follow up
- Annual Audit: Participate in external and internal audits
- Tools and Equipment: Control the list and maintenance plan, maintain tools according to the maintenance plan, and ensure repairs of damaged tools are readily available
- Product Quality: Control and manage product quality assurance, the on-site manufacturing process, and suppliers
- ISO Management: Control work standards according to ISO9001 and ISO14000
- Market Quality Management: Analyze the causes of product claims, lead meetings with relevant parties, identify corrective actions, create reports, implement improvements to prevent recurrence, explain the causes of problems to customers, provide feedback on issues, and discuss corrective actions with suppliers
- KPI Management: Monitor, control, and improve departmental KPIs
- Staff Management: Conduct skill tests, evaluations, set training plans, and follow up
- Annual Audit: Participate in external and internal audits
- Tools and Equipment: Control the list and maintenance plan, maintain tools according to the maintenance plan, and ensure repairs of damaged tools are readily available
・Responds to Customer inquiries (inside) in areas not covered by distributors.
・Receives, qualifies and distributes customer inquiries received through direct sources.
・Responsible for the implementation and maintenance of all aspects of the Sales related functions of the business information system.
・ Create, implements and maintain technical information on product line and applications using materials supplied by other functional areas.
・Create and modifies as required the proposal and Sales quotation structure for each product and service.
・Prepares quotes using information provided by the Product Dept and Engineering Dept.
・Establishes and maintain price lists, customer data base, and installed machine data base by working closely with Product / Segment Managers and Marketing Planning Manager.
・Develops and maintains a computerized reporting system of Sales calls, orders, distributor activity, lost orders, etc.
・Support in preparing routine and complex customer orders, routing or responding to sensitive correspondence, and following up on internal sales matters.
・Initiates appropriate follow-up action for Customers and Distributors at the request of Sales Product/Segment
Managers.
・Develop and maintain systems for tracking and reporting commission payments to distributors and Sales associates
・Develops and maintains procedure for initiating customer orders into the operation’s cycle.
・Produce clear, timely, and thorough Order Package for each customer order. And any duties assigned by Superior.
Report to: Sales Manager
- Verification payroll results.
- Verification various tax calculations.
- Manage the job schedules and process of subordinates.
- Manage external procedures of correspondence with government offices, etc.
- Manage all internal events.
- Participation in committee of welfare, safety ISO, etc.
- Manage all general affairs (maid, gardener, driver, etc.)
- Report to manager on all of the above task
• Accompany and support the Managing Director (MD) as an interpreter during meetings and business negotiations (Japanese ⇄ Thai)
• Translate internal and external documents (Japanese ⇄ Thai)
• Provide interpretation support for the sales team during client visits
• Handle general administrative and office support tasks, including:
- Office supply management and ordering
- Support for attendance tracking
- Assistance with company events and internal coordination
• Assist and coordinate for Japanese expats and visitors (including arrangements and hospitality)
• Participate in domestic business trips (1-2 times per month with overnight stay)
• Monthly, quarterly, and annual closing and reporting
• Tax filings (corporate tax, value-added tax, transfer pricing, etc.)
• Cash flow management
• Reporting to the Japan headquarters
• Budget planning
• Accounting and audit support
• Supporting, guiding, and training team members
1. Set plans and monitor general accounting work.
2. Set plans and monitor inventory cost accounting work.
3. Plan your taxes appropriately. Maximum benefit to the organization Close budgets accurately and quickly Check tax filing and remittance
4.Check the recording of accounting information. and prepare accurate accounting reports
5. Closing the financial statements Manage the annual report correctly. Reliable and in accordance with the standards set by law
6.Coordinate with the auditor.
7. Present information to management to help make decisions.
8. Perform other tasks As assigned by the supervisor
9. Supervise subordinates to perform tasks as assigned.
10. Contact and coordinate with government agencies. and agencies related to corporate tax
• Providing help and advice to customer on company’s service
• Assign each staff to work upon person skill and capability.
• Communication to make customer satisfaction with good relationship.
• Manage each staff to work as target, follow up result.
• Cooperation with Head of the department dept. to solve problem when unexpected situation incurred.
• Handling customer complaints or any major incidents
• Coordinate with all department to achieve target as the customer requirements.
Possess comprehensive expertise in human resource management, including workforce planning, recruitment, training and development, performance management, compensation and benefits, and employee relations.
Demonstrate thorough understanding of general administration, such as office equipment management, document control, and meeting coordination.
Develop and oversee performance management processes, encompassing goal setting, feedback delivery, and employee appraisals.
Analyze compensation trends to ensure the company maintains a competitive edge in attracting and retaining top talent.
Ensure HR policies and practices strictly comply with labor laws and local regulations.
Supervise HR operations, including effective management of the team responsible for day-to-day HR activities.
Liaise and negotiate with government agencies and local labor unions to foster smooth cooperation and positive external relations.
Experienced in cross-departmental collaboration to promote and maintain strong interdepartmental relationships within the organization.
• Survey and inspect areas or units that may be at risk or in unsafe conditions for work.
• Control, supervise and provide advice on safety. Occupational health and working environment
• Inspect and report accidents to supervisors in hierarchy. and take care of medical treatment for employees who have had accidents
• Prepare safety-related training plans and courses. Occupational health and working environment To enhance consciousness and awareness of the company's employees. Including contractors and outsiders who enter the company area.
• Training or recommending safety, occupational health, and work safety regulations to new employees and contractors who come to work in the company.
• Online Sales Management:
Handle the day-to-day operations of our web-based sales, including order processing, customer inquiries, and managing online product listings.
• General Administrative Support:
Oversee various internal administrative duties, ensuring smooth office operations.
• Human Resources Coordination:
Assist with HR-related tasks, which may include recruitment support, employee record management, and other personnel-related functions.
• Oversee and ensure warehouse operations and transportation activities are carried out according to the operational plan
• Contribute to the development of warehouse policies aimed at cost efficiency
• Align warehouse policies with the overall goals and strategies of the company
• Coordinate with internal and external departments—such as government agencies, other department managers, branches, and service teams—to ensure alignment with operational plans
• Evaluate the performance of subordinates and provide necessary feedback or improvement plans
• Conduct meetings with internal and external stakeholders to define departmental goals in line with company objectives
• Define storage policies for finished goods, raw materials, and packaging materials
• Plan manpower and resource utilization to achieve the lowest possible operating costs
• Develop warehouse management policies to ensure sufficient storage space to meet operational needs
• Ensure all warehouse operations are aligned with the company's strategic policies
• Manage and execute additional plans or projects as assigned by upper management
• Supervise five core departments: Planning, Purchasing, Production, Warehouse, and Quality Assurance (QA)
Responsibility
- Responsible for warehouse operation.
- Manage and improve the service quality of warehouse and delivery to customers.
- Quickly respond to the customers' feedback.
- Manage and train warehouse personnel adhere to the Department's objectives.
- Design warehouse layout and classification of stocks, and fully utilize warehouse spaces in each location.
- Implement and ensure clearly safety conditions, procedures and discipline in the warehouse.
- Employee Evaluation & Control in Action (Subordinate 20-30 persons)
・ Create and send purchase orders to suppliers promptly and accurately, making sure all order details are correct.
・ Collaborate with suppliers to guarantee that all parts are delivered as specified and within the agreed timeframe.
・ Monitor and manage delivery schedules to ensure products reach customers on time and meet their requirements.
・ Clearly communicate all shipping instructions to suppliers, logistics providers, and internal teams.
・ Coordinate with suppliers to address performance concerns and drive continuous improvements in the logistics process.
- Operate and oversee all production machinery (Cutting / Milling / Lathe / Machining Center).
- Act as Production Unit Leader to ensure smooth daily production operations.
- Communicate and exchange information with the Factory Manager and Production Control Department regarding production activities.
- Provide training and guidance to production staff on machine operation and product inspection methods.
- Supervise and manage the production team to maximize machine capacity and efficiency.
- Create technical drawings and CNC programs for production using CNC / Machining Centers.
- Ensure operations are performed according to standard work procedures.
- Prepare and submit daily production reports.
- Propose process improvement initiatives through Kaizen activities.
- Monitor and follow up on daily production results to ensure alignment with production plans.
- Prepare and revise work instructions as necessary to ensure accuracy and compliance.
- Comply with environmental and safety regulations, including maintaining 5S activities
- Handle administrative tasks and related documentation
- Support HR functions, such as recruitment, etc.
- Occasionally assist with interpretation between Japanese MD and Thai staff (Japanese MD can speak English)
- Coordinate with the head office HR department to receive and implement policies
- Provide support for other assigned tasks
・Assist the manager in prepare and review financial reports
・Participating in Periodic Account Closing
・Primary Cost Accountant
・Manage and develop the team
・Oversee daily operations
・Environmental management
・Other assignments from Manager or GM
Key Responsibilities:
1. Market Development
• Expand the company's presence in Thailand’s manufacturing sectors, including automotive,
aerospace, mold & die, and general engineering.
• Build and manage relationships with distributors, agents, and key industrial accounts.
• Provide interpretation and translation as needed for internal and customer communication
2. Sales and Technical Promotion
• Promote and sell cutting tools, including carbide inserts, CBN inserts, end mills, and turning tools.
• Work with technical teams to deliver solutions and recommendations to customers.
• Conduct onsite customer visits and support tool trials
3. Customer Relationship Management
• Build and maintain strong customer relationships
• Gather and respond to customer feedback to improve products and services
4. Trade and Marketing Support
• Represent the company at trade shows, exhibitions, and technical events
• Support marketing campaigns and local product launches
5. Reporting and Coordination
• Provide regular updates on market trends, competitor activity, and sales performance.
• Coordinate with logistics, technical support, and product teams to serve customer needs
effectively.