• Online Sales Management:
Handle the day-to-day operations of our web-based sales, including order processing, customer inquiries, and managing online product listings.
• General Administrative Support:
Oversee various internal administrative duties, ensuring smooth office operations.
• Human Resources Coordination:
Assist with HR-related tasks, which may include recruitment support, employee record management, and other personnel-related functions.
Possess comprehensive expertise in human resource management, including workforce planning, recruitment, training and development, performance management, compensation and benefits, and employee relations.
Demonstrate thorough understanding of general administration, such as office equipment management, document control, and meeting coordination.
Develop and oversee performance management processes, encompassing goal setting, feedback delivery, and employee appraisals.
Analyze compensation trends to ensure the company maintains a competitive edge in attracting and retaining top talent.
Ensure HR policies and practices strictly comply with labor laws and local regulations.
Supervise HR operations, including effective management of the team responsible for day-to-day HR activities.
Liaise and negotiate with government agencies and local labor unions to foster smooth cooperation and positive external relations.
Experienced in cross-departmental collaboration to promote and maintain strong interdepartmental relationships within the organization.
Responsibility
- Responsible for warehouse operation.
- Manage and improve the service quality of warehouse and delivery to customers.
- Quickly respond to the customers' feedback.
- Manage and train warehouse personnel adhere to the Department's objectives.
- Design warehouse layout and classification of stocks, and fully utilize warehouse spaces in each location.
- Implement and ensure clearly safety conditions, procedures and discipline in the warehouse.
- Employee Evaluation & Control in Action (Subordinate 20-30 persons)
• Providing help and advice to customer on company’s service
• Assign each staff to work upon person skill and capability.
• Communication to make customer satisfaction with good relationship.
• Manage each staff to work as target, follow up result.
• Cooperation with Head of the department dept. to solve problem when unexpected situation incurred.
• Handling customer complaints or any major incidents
• Coordinate with all department to achieve target as the customer requirements.
1. Manage overall of department to completed target.
2. to get BOI new project
3. to close BOI project
4. Control and monitor the company activities follow the BOI condition & privilege.
5. Control and monitor all operation about import, export, domestics
6. Review and Control logistics management process.
7.Cost saving for import-export, domestics transportation
8. FTA privilege
9.Customs issue
10.Claim issue
11.to advise other department about BOI, import, export issue to run their job smoothly
12. to improve skill for all sub-ordinate
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native
• Survey and inspect areas or units that may be at risk or in unsafe conditions for work.
• Control, supervise and provide advice on safety. Occupational health and working environment
• Inspect and report accidents to supervisors in hierarchy. and take care of medical treatment for employees who have had accidents
• Prepare safety-related training plans and courses. Occupational health and working environment To enhance consciousness and awareness of the company's employees. Including contractors and outsiders who enter the company area.
• Training or recommending safety, occupational health, and work safety regulations to new employees and contractors who come to work in the company.
• Manage and oversee all cybersecurity operations across the organization
• Supervise sub-teams, including SOC Analysts, IT Security Engineers, and Cybersecurity Compliance Officers
• Define security policies, lead security initiatives, and prepare risk reports for executive management
• Implement security standards such as TISAX and ISO/IEC 27001 across all departments
• Assess and ensure compliance with security standards and regulatory requirements
• Work closely with the legal department and other relevant teams to ensure all security practices comply with legal and corporate policies
• Install and maintain security infrastructure, including firewalls and VPNs
• Collaborate with SOC and Security Analysts to ensure the security of systems and networks
• Manage and oversee all cybersecurity operations across the organization
• Supervise sub-teams, including SOC Analysts, IT Security Engineers, and Cybersecurity Compliance Officers
• Define security policies, lead security initiatives, and prepare risk reports for executive management
• Implement security standards such as TISAX and ISO/IEC 27001 across all departments
• Assess and ensure compliance with security standards and regulatory requirements
• Work closely with the legal department and other relevant teams to ensure all security practices comply with legal and corporate policies
• Install and maintain security infrastructure, including firewalls and VPNs
• Collaborate with SOC and Security Analysts to ensure the security of systems and networks
• Oversee and ensure warehouse operations and transportation activities are carried out according to the operational plan
• Contribute to the development of warehouse policies aimed at cost efficiency
• Align warehouse policies with the overall goals and strategies of the company
• Coordinate with internal and external departments—such as government agencies, other department managers, branches, and service teams—to ensure alignment with operational plans
• Evaluate the performance of subordinates and provide necessary feedback or improvement plans
• Conduct meetings with internal and external stakeholders to define departmental goals in line with company objectives
• Define storage policies for finished goods, raw materials, and packaging materials
• Plan manpower and resource utilization to achieve the lowest possible operating costs
• Develop warehouse management policies to ensure sufficient storage space to meet operational needs
• Ensure all warehouse operations are aligned with the company's strategic policies
• Manage and execute additional plans or projects as assigned by upper management
• Supervise five core departments: Planning, Purchasing, Production, Warehouse, and Quality Assurance (QA)
• Monthly, quarterly, and annual closing and reporting
• Tax filings (corporate tax, value-added tax, transfer pricing, etc.)
• Cash flow management
• Reporting to the Japan headquarters
• Budget planning
• Accounting and audit support
• Supporting, guiding, and training team members
・Perform routine maintenance and repairs on construction machinery
・Diagnose and troubleshoot mechanical issues
・Conduct inspections to ensure equipment is in optimal working condition
・Respond to service calls and provide on-site support
・Maintain service records and prepare reports on machinery condition
・Prepare machine for customer order
・Direct report to Service Manager
・Perform routine maintenance and repairs on construction machinery
・Diagnose and troubleshoot mechanical issues
・Conduct inspections to ensure equipment is in optimal working condition
・Respond to service calls and provide on-site support
・Maintain service records and prepare reports on machinery condition
・Prepare machine for customer order
・Direct report to Service Manager
-Arrange Air export shipment as CS and supervise airport office Export and Import.
-Record Sales & Cost in system and issuing INV and Payment requestion.
-Communicate with customer and support to make sales for expanding business.
-Support to issue quotation
*Direct Report to : MD or President (Japanese)
**Main Points: To assist Executive on planning and control on Administration of Management side. (It is *not General Affair) / Focus on corporate planning and administrative tasks in the management part.
・Plan, Support, and Control all aspect office's administration of Management side (HR/ IT/ Legal&Compliance/ Financial Report)
・Supporting Manager all aspect of executive's requirement
・Organize corporate documents, schedule meetings appointment and minute of meeting
・Implement budgeting report and Shareholders' Meeting
・Analyze data and information for Management decision making
・Provide counseling as corporate policy
・Initiate and improvement own work process and cross functional
・Other task assignments by superior
・Manage technical works and maintenance requirement for team
・Monitoring customer ‘s requirement and expand new service
・Follow up soil & ground water monitoring including analysis work to make the reports
・Prepare Estimate and ISO Document
・Assist team for document support, contact customers and techniques.
・Inquire into problem and customer satisfaction, giving consult and solve problems
・Manage technical works and maintenance requirement for team
・Monitoring customer ‘s requirement and expand new service
・Follow up soil & ground water monitoring including analysis work to make the reports
・Prepare Estimate and ISO Document
・Assist team for document support, contact customers and techniques.
・Inquire into problem and customer satisfaction, giving consult and solve problems
・Contact and negotiate the price with suppliers.
・Source new suppliers of engineering material, machine, equipment, products and services to ensure
enough labor supply and delivery on time.
・Control the purchasing cost and confirm the progress of work before payment process to suppliers.
・Monitor and update the price of material and engineering knowledge for procurement process.
・Follow up and ensure supplier's delivery on time.
・Evaluate suppliers and subcontractors.
- Product Quality: Control and manage product quality assurance, the on-site manufacturing process, and suppliers
- ISO Management: Control work standards according to ISO9001 and ISO14000
- Market Quality Management: Analyze the causes of product claims, lead meetings with relevant parties, identify corrective actions, create reports, implement improvements to prevent recurrence, explain the causes of problems to customers, provide feedback on issues, and discuss corrective actions with suppliers
- KPI Management: Monitor, control, and improve departmental KPIs
- Staff Management: Conduct skill tests, evaluations, set training plans, and follow up
- Annual Audit: Participate in external and internal audits
- Tools and Equipment: Control the list and maintenance plan, maintain tools according to the maintenance plan, and ensure repairs of damaged tools are readily available
- Product Quality: Control and manage product quality assurance, the on-site manufacturing process, and suppliers
- ISO Management: Control work standards according to ISO9001 and ISO14000
- Market Quality Management: Analyze the causes of product claims, lead meetings with relevant parties, identify corrective actions, create reports, implement improvements to prevent recurrence, explain the causes of problems to customers, provide feedback on issues, and discuss corrective actions with suppliers
- KPI Management: Monitor, control, and improve departmental KPIs
- Staff Management: Conduct skill tests, evaluations, set training plans, and follow up
- Annual Audit: Participate in external and internal audits
- Tools and Equipment: Control the list and maintenance plan, maintain tools according to the maintenance plan, and ensure repairs of damaged tools are readily available