• Handle customer orders in the South East Asia region, coordinating directly with customers and the Sales team.
• Coordinate with the Sales team and manufacturing plants in Thailand and overseas to ensure order fulfillment.
• Verify the accuracy of order information and related documents.
• Follow up on production and delivery status, assisting in resolving any issues during the order and delivery process.
• Perform order processing tasks and provide excellent customer support to ensure smooth and efficient operations.
• Prepare, manage, and maintain all related documents for orders.
- Visit customer sites to support automated warehouse projects
- Support after service, maintenance, installation and troubleshooting of automation machine, such as conveyor in factory etc.
- Repair the machine when the machine is troubled
- Report to chief and Japanese manager
• Develop and execute business plans and strategies to support the company's objectives.
• Prepare, monitor, and control the Income Statement (P&L) budget.
• Manage and maintain standard costing, ensuring cost accuracy and efficiency.
• Review and approve sales price applications based on cost analysis and profitability.
• Lead cost reduction initiatives and drive continuous improvement projects.
• Analyze business performance, identify issues, and propose strategic solutions.
• Collaborate with cross-functional teams to improve operational and financial performance.
• Support management by providing financial analysis and business insights for decision-making.
• Ensure effective budget control and cost management processes.
Product: Copper Clad Laminate (แผ่นลามิเนตเคลือบทองแดงที่เป็นชิ้นส่วนของ PCB)
• Design, plan, and oversee electrical systems for construction projects (e.g., buildings, factories, infrastructure)
• Review electrical drawings, specifications, and BOQ to ensure accuracy and compliance
• Coordinate with civil, mechanical, and architectural teams to ensure smooth project execution
• Supervise installation of electrical systems on-site (e.g., wiring, lighting, power distribution, fire alarm systems)
• Ensure all electrical work complies with local codes, safety regulations, and project standards
• Conduct inspections, testing, and commissioning of electrical systems
• Troubleshoot and resolve on-site technical issues
• Control project timeline, quality, and budget related to electrical works
• Liaise with contractors, subcontractors, and suppliers
• Prepare progress reports, technical documents, and handover documentation
• Design, plan, and supervise mechanical systems in construction projects (e.g., HVAC, plumbing, fire protection systems)
• Review mechanical drawings, specifications, and BOQ for accuracy and compliance with project requirements
• Coordinate with electrical, civil, and architectural teams to ensure integrated system design and execution
• Supervise installation works on-site (e.g., air conditioning systems, ventilation, piping, pumps, fire protection systems)
• Ensure all mechanical works comply with safety standards, codes, and regulations
• Conduct inspections, testing, and commissioning of mechanical systems
• Troubleshoot and resolve technical issues during construction
• Control project schedule, quality, and costs related to mechanical works
• Coordinate with contractors, subcontractors, and suppliers
• Prepare reports, technical documents, and handover documentation
• Supervise and monitor construction activities at project sites.
• Coordinate with clients, subcontractors, suppliers, and project teams.
• Review engineering drawings, specifications, and project requirements.
• Ensure construction works comply with approved drawings, quality standards, and safety regulations.
• Monitor project progress and prepare daily, weekly, and monthly reports.
• Conduct site inspections and resolve technical issues during construction.
• Support installation and commissioning of electrical systems and solar PV systems.
• Prepare material requisitions and verify quantities for construction works.
• Assist in project planning, scheduling, and resource allocation.
• Attend project meetings and provide technical recommendations.
• Ensure compliance with company policies and local regulations.
1. Coordinate product and process changes resulting from Engineering Change Requests (ECRs), such as the implementation of new components (including timing and cut-off/breaking point of the change) and product qualification on alternative or new production lines.
2. Coordinate with the MTCE Project Manager on the handover of developed products into series production (D-phase), including managing the PPAP process with the Quality Planner. Hold regular meetings with the MTCE Project Manager regarding products in the development phase transitioning into series production.
3. Handle annual requalification by providing sample parts from series production according to the requalification matrix.
4. Follow up on sample builds for the verification of new tooling, tool refurbishment, and supplier-initiated changes.
5. Provide feedback, conduct assessments, and lead regular meetings between the Development Team and the production site regarding quality improvements.
6. Support internal, external, and customer audits (including on-site FDPR).
7. Verify the effective implementation of corrective actions for customer claims, and share lessons learned across production locations.
8. Plan material availability and software requirements for producing service parts (Aftermarket).
9. Create PPS and Ini files (Profiles) when product changes are required.
10. Operate and work within customer portals.
11. Follow up on line setup and qualification activities, such as sub-assembly line transfers (e.g., relocating from KE to Thailand).
• Learn and understand industrial inspection and weighing equipment
• Provide on-site technical support to customers
• Handle customer inquiries and troubleshooting
• Conduct sample testing before equipment installation
• Support installation, adjustment, and maintenance of equipment
• Communicate with headquarters and factories (Germany, India, China)
• Products:
- Load cells (weight measurement components)
- In dustrial scales
- Inspection systems for the food industry (metal detection, foreign object detection, weight checking)
Office & Management Interpreting
Interpreter Coordination & Expat Support
Translate a document, E-mail
Support in Production line ,Engineer
Support Japanese
The Manager oversees the full customs brokerage operations for ocean shipments, ensuring all import and export activities comply with customs laws, regulations, and company standards. This role is essential to driving operational efficiency, reducing clearance delays, and maintaining high service quality for customers. The Manager leads the team in coordinating documentation, liaising with customs and relevant authorities, resolving issues, and continuously improving processes.
This position plays a key role in strengthening customer satisfaction, provider. Operational excellence, and the company’s credibility as a reliable logistics service.
• Lead and manage the daily operations of the Customs Clearance Team.
• Ensure accurate and timely submission of Import/Export Declarations (LCL, FCL, Special Cargo).
• Review and verify customs documentation, HS Codes, Tariff Classifications, and Tax Calculation.
• Monitor shipment status, troubleshoot clearance issues, and provide solutions to avoid delays.
• Ensure compliance with customs regulations, government laws, and company SOPs.
• Identify process improvement opportunities and implement operational efficiency initiatives.
• Prepare reports, analyze operational data, and support management in decision-making.
• Provide support for customs-related matters in cases handled by other branches.
• Guide team members, foster their growth, and enhance overall customs clearance capabilities.
1. Support new supplier approval audit.
2. Support internal/third party audit on company and their suppliers.
3. Support supplier performance evaluation and improvement.
4. Support collaboration with Engineering to identify risks of new product development, and review document control, BOM, spec and FAI.
5. Support collaboration with Engineering and supplier to identify risk of new product manufacturing process, FMEA and key product characteristics.
6. Support collaboration with Engineering and supplier for quality control, quality report and production yield of pilot production.
7. Support collaboration with Engineering and supplier to establish product standards, SOP, SIP, CP and reliability test spec.
8. Support review and follow up design change and quality issues in new product development stage.
9. Participate in supplier new production line audit and verification.
10. Participate in evaluation of supplier 4M change request and risk assessment.
11. Independently evaluate supplier production control (4M1E) to ensure company product/process requirements are met.
12. Participate in improving process control, product quality and production yield.
13. Participate in reviewing and follow-up open process/quality issues, SCAR and 8D reports with suppliers.
14. Support handling complex quality issues and customer requirements.
15. Support supervising and coordinating QC inspection works.
• Translate and maintain SOPs, engineering change orders (ECOs), and process logs between Chinese and local language.
• Collect daily output, yield, and scrap data across MT ferrule molding and polishing lines; compile production reports.
• Provide real-time Chinese-Thai translation between local operators and Chinese technical managers or engineers.
• Assist QA in tracking non-conforming items, logging raw material lots, and monitoring machine calibration schedules.
• Coordinate workflow and material movement between raw material storage, molding, inspection, and packaging units.
1. Provide technical support for customers and related products.
2. Act as the technical interface between customers and internal teams.
3. Support product qualification, troubleshooting, and customer requirements.
4. Contribute to customer satisfaction and business growth.
- Maintain exist Japanese customers in Thailand first
- Will be assigned to take care of Overseas Customers in the future E.g. China, India, Singapore, Taiwan etc.
- Stay connected with customer and visiting
- Check forecast and get new PO and new project development
- Make good trust relationship, get NPI sample request and get new P/O
- Keep achieve sales target and increase market share & sales
- Keep learn products and market
- Support leader, manager and team members
- Search new projects of current customers and new customers
- Support customer's requested
- Communicate with Japan and other country's factories about delivery, quality, documents
- Communicate with internal & external Panasonic
- Make sales plan and Business plan
- Other assignment by leader/manager
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