• Monitoring and Error Resolution for Solar Power Generation Systems
• Create monthly generation status reports for solar power generation systems and deliver them to clients.
• Coordinate schedules for routine inspection and maintenance of solar power generation systems.
• Conduct final inspections before construction completion using a Drone equipped with thermal scanning.
• Explain the daily operation procedures of the solar power generation system to clients as a Technical Engineer.
• Provide explanations to the sales team regarding generation status and various scenarios to support sales efforts.
• Provide advice to the users for all IT infrastructure within the organization through ticket system, email, and phone calls.
• Keep the company network in secure condition by applying the most appropriate updated technology
• Keep improving company IT infrastructure to support all company activities by applying the most appropriate updated IT technology
• Create and maintain documentation of network configuration
• Interact and negotiation with vendors to secured network and service.
IT Process
• Manage software licenses and software contracts
• Manage and maintain the company's IT assets
• Coordinate the procurement of IT equipment
• Manage user accounts for employees
IT Infrastructure Support
• Provide initial support and troubleshooting for endpoint software, hardware, server, and network infrastructure
• Provide initial support and troubleshooting for Cloud/Infrastructure, including:
• O365 cloud service (Azure AD, Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, Defender, WIP, and others)
• AWS (Amazon Web Services) - Active Directory, File Server
• On-premise Server - Active Directory, File Server
• Network infrastructure: SD-WAN, Cisco Wi-Fi controller, Cisco access point, Cisco L2/L3 SW, Cisco router
• IP Phone System on Cisco CUCM
- Achievement of maintenance cost target
- Making a maintenance plan and follow up
- Conclusion report of maintenance in every month
- Achievement of zero accident in factory
- Achievement of Break down time all factory
- Production planning and inventory management
- Achievement of production plan and quality target with cost reduction target
- Management of equipment
- Achievement of zero accident in factory
• Plan and carry out sales strategies for enterprise, network, and security products.
• Build good relationships with key vendors, partners, and customers.
• Lead and guide the sales team to meet and go beyond sales targets.
• Understand what customers need and offer the right IT solutions for them.
• Work closely with technical and other teams to make sure projects run smoothly.
• Study the market and watch competitors to find new business opportunities.
• Create sales plans, reports, and performance reviews to help the business grow.
• Find new customers and keep strong ties with current ones.
• Provide technical support for both hardware and software issues
• Maintain and troubleshoot server systems and network devices
• Monitor system performance and ensure network security
• Set up and manage user accounts, email systems, and backups
• Support cloud services and help with system migrations when needed
• Work with other teams to solve technical problems quickly and effectively
• Keep documentation up to date and follow IT standards and best practices
• Solve technical problems and improve system performance
• Coordinate with other teams to understand business needs and provide solutions
• Keep up to date with new technologies and suggest improvements
• Accompany and support the Managing Director (MD) as an interpreter during meetings and business negotiations (Japanese ⇄ Thai)
• Translate internal and external documents (Japanese ⇄ Thai)
• Provide interpretation support for the sales team during client visits
• Handle general administrative and office support tasks, including:
- Office supply management and ordering
- Support for attendance tracking
- Assistance with company events and internal coordination
• Assist and coordinate for Japanese expats and visitors (including arrangements and hospitality)
• Participate in domestic business trips (1-2 times per month with overnight stay)
- Analyze sales data and trends to identify opportunities and develop business strategies.
- Assist in creating and managing budgets for sales campaigns and promotions.
- Generate reports on sales performance, presenting insights and recommendations to improve outcomes.
- Collaborate with the sales team to ensure accurate sales target planning.
- Monitor and report on sales performance analytics.
- Price analysis (B2B, B2C)
- Have business trip from time to time with partners
- Support translation for Japanese president during business trip with partners
• Mastermind compliance policies and procedures for the organization as per assigned
• Report writing and finding dispute resolution
• Develop and implement a compliance program to ensure the organization operates in accordance with state laws and required company’s compliance
• Determine compliance metrics and establish a system for tracking any staffs in accordance with state laws and required company’s compliance
• Educate and train staffs on regulations and business practices
• Remain up to date on state laws related to the organization and update policies accordingly
• Perform compliance audits to determine whether establish procedures are being followed and where they can be improved.
• Create compliance resource library for staff members to reference when they have questions
• Check and draft correspondence, commercial agreements and legal documents
• Handling of ad-hoc queries when requested, taking, typing and circulation of minutes to meeting
• Prepare all the documents in both Thai and English
• Mastermind compliance policies and procedures for the organization as per assigned
• Report writing and finding dispute resolution
• Develop and implement a compliance program to ensure the organization operates in accordance with state laws and required company’s compliance
• Determine compliance metrics and establish a system for tracking any staffs in accordance with state laws and required company’s compliance
• Educate and train staffs on regulations and business practices
• Remain up to date on state laws related to the organization and update policies accordingly
• Perform compliance audits to determine whether establish procedures are being followed and where they can be improved.
• Create compliance resource library for staff members to reference when they have questions
• Check and draft correspondence, commercial agreements and legal documents
• Handling of ad-hoc queries when requested, taking, typing and circulation of minutes to meeting
• Prepare all the documents in both Thai and English
• Manage sales team
• Take care of current customers
• Find new customers after having expertise in the job
• Handle document work such as quotation, PPAP
• Coordinate between customers and suppliers
• Responsible for ISO internal audit
• Manage the entire sales process from prospecting to closing, including accurate pipeline
forecasting.
• Carry a quarterly quota and achieve quarterly sales targets.
• Review quarterly sales targets and provide feedback and solutions.
• Understand customer needs and requirements.
• Expertly demonstrate solutions and technology to end-users.
• Manage and secure large, complex deals with experience in navigating large company
procurement processes.
• Drive account strategies and coordinate selling efforts to execute a sales process and
secure sales.
• Manage multiple customer opportunities while maintaining a high level of attention to
detail.
• Build accurate forecasts and establish an operational cadence with management.
• Drive referenceable customer satisfaction in your accounts.
Construction & Engineering : Tent Warehouse, Tent House, Uniflow Door Products etc
• Selling company's products. (Mainly Construction & Engineering )
• Finding new clients and following up existing clients.
• Supervision of the construction of tent warehouses and tent houses.
• Driving byself to visit clients