- Work in the Production department
- Serve as an interpreter in all meetings involving foreign staff
- Perform other tasks assigned by Japanese executives
- Assist and coordinate with the Japanese Factory Manager, including translating various documents (Japanese language)
Interpretation/Translation work 70%
Other work 30%
- Assist Customer Service Manager.
- Be the point of contact and responsible person for Customer Service department towards the Purchasing and Sales manager, other departments and external parties.
- Troubleshoot shortages, delivery delays, etc.
- Find solutions in collaboration with Purchase department, the customer, supplier or warehouse while minimizing escalations to higher management.
- Oversee custom clearance and escalate to the higher management when needed
- Monitor team daily operation
- Minimize escalation to higher management by solving most problems independently.
- By overseeing daily work for other department's staff, making recommendations to the higher management for distribution and allocation of the duties as required.
- Assist the Sales and Purchasing Manager in setting up supply chains for our new and existing customers and act as a business partner in the process of finding business opportunities and solutions for our customers.
- Mentor senior member to guide junior.
- Other as assigned
• Provide Japanese-Thai interpretation at customer meetings
• Hosting visitors from other contries (includes driving)
• Arrange flights, restaurants for business dinners, and other necessary bookings
• Managing suppliers
• Handle various support tasks as needed
・Assist the manager in prepare and review financial reports
・Participating in Periodic Account Closing
・Primary Cost Accountant
・Manage and develop the team
・Oversee daily operations
・Environmental management
・Other assignments from Manager or GM
- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance.
*Communication with Headquarters in Japan in Japanese is required.*
- Provide customer service and reception for credit card members (mainly Japanese)
at the Plaza Lounge (in person/phone).
- Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations.
*Primarily for travelers from Japan, but also includes English support for members from China,
Taiwan, and Korea.*
- Plan and negotiate card member benefits.
*Negotiate with partner merchants, finalize contracts, and create promotional materials (in
Japanese).*
- Create benefit booklets.
*Select participating stores and conduct benefit negotiations.*
- Contribute articles and update information on the company travel website
*Conduct merchant visits, collect information, and create Japanese-language blog posts
including interviews and photography.*
- Summarize and analyze lounge usage and sales data monthly, and report to the manager.
- Prepare and update display materials and documents for the Plaza Lounge.
• Interpretation during meetings(Japanese - Thai)
• Interpretation support for Japanese employees during work activities
• Administrative and general support for Japanese staff in various departments
• Other duties as instructed
IT Job (70%)
- Coordinate with IT Outsource company
(When have trouble with PC / Install new Hardware for IT related Equipment / etc)
- Helpdesk support
1. Support if staff have trouble with our private IT System
(Microsoft O365 / Server / ERP System / etc )
2. Software Installation on each PC
3. USB Management
4. Check for virus records or any support status - Maintain and Update System Assets (User ID / Group ID & Hardware Assets) - Presentation & training for Information Security Management
Admin Job (30%)
- Check Asset List
- Manage office supplies stock and place orders
- Responsible for handling general affairs, purchasing and office management
- Supporting other HR activities and also Company activities