• Make technical proposals to customers and support productivity improvement by our products.
• Hold product information seminars and meetings to support sales of distributors.
• Visiting with distributors or visiting ourselves to get new inquiries.
• Promote selling new products and key products.
• Other activities related to sales
• Handle customer orders in the South East Asia region, coordinating directly with customers and the Sales team.
• Coordinate with the Sales team and manufacturing plants in Thailand and overseas to ensure order fulfillment.
• Verify the accuracy of order information and related documents.
• Follow up on production and delivery status, assisting in resolving any issues during the order and delivery process.
• Perform order processing tasks and provide excellent customer support to ensure smooth and efficient operations.
• Prepare, manage, and maintain all related documents for orders.
• Learn and understand industrial inspection and weighing equipment
• Provide on-site technical support to customers
• Handle customer inquiries and troubleshooting
• Conduct sample testing before equipment installation
• Support installation, adjustment, and maintenance of equipment
• Communicate with headquarters and factories (Germany, India, China)
• Products:
- Load cells (weight measurement components)
- In dustrial scales
- Inspection systems for the food industry (metal detection, foreign object detection, weight checking)
- Maintain exist Japanese customers in Thailand first
- Will be assigned to take care of Overseas Customers in the future E.g. China, India, Singapore, Taiwan etc.
- Stay connected with customer and visiting
- Check forecast and get new PO and new project development
- Make good trust relationship, get NPI sample request and get new P/O
- Keep achieve sales target and increase market share & sales
- Keep learn products and market
- Support leader, manager and team members
- Search new projects of current customers and new customers
- Support customer's requested
- Communicate with Japan and other country's factories about delivery, quality, documents
- Communicate with internal & external Panasonic
- Make sales plan and Business plan
- Other assignment by leader/manager