• Handle customer orders in the South East Asia region, coordinating directly with customers and the Sales team.
• Coordinate with the Sales team and manufacturing plants in Thailand and overseas to ensure order fulfillment.
• Verify the accuracy of order information and related documents.
• Follow up on production and delivery status, assisting in resolving any issues during the order and delivery process.
• Perform order processing tasks and provide excellent customer support to ensure smooth and efficient operations.
• Prepare, manage, and maintain all related documents for orders.
• Learn and understand industrial inspection and weighing equipment
• Provide on-site technical support to customers
• Handle customer inquiries and troubleshooting
• Conduct sample testing before equipment installation
• Support installation, adjustment, and maintenance of equipment
• Communicate with headquarters and factories (Germany, India, China)
• Products:
- Load cells (weight measurement components)
- In dustrial scales
- Inspection systems for the food industry (metal detection, foreign object detection, weight checking)
FDB Motor
• Gathering client requirements related to product quality
• Negotiating quality standards and expectations with clients
• Collaborating with relevant factory departments to ensure quality control
• Managing projects related to the development of new products, ensuring quality benchmarks are met
• Providing on-site support and guidance to clients within the factory
*Note: The client is stationed at the company's factory, working in the same office
• Make technical proposals to customers and support productivity improvement by our products.
• Hold product information seminars and meetings to support sales of distributors.
• Visiting with distributors or visiting ourselves to get new inquiries.
• Promote selling new products and key products.
• Other activities related to sales