• Tailor tour packages and itineraries for individual clients and groups in coordination with the Sales Department, taking into account mobility and specific member interests to provide high-level customization.
• Design and plan trip itineraries tailored for premium and exclusive travel experiences.
• Contact and negotiate with land operators, hotels, and suppliers to secure the best rates.
• Calculate costs and prepare detailed cost breakdowns for tour programs.
• Modify itineraries and pricing against customer requirements and budget constraints in coordination with the Sales Department.
• Handle all group-related bookings, including hotel reservations, land operators, and supplier arrangements.
• Coordinate with the Accounting Department to ensure timely supplier payments.
• Oversee all travel preparation details, including travel booklets, tour leader documentation, advance money, and travel kits.
• Brief and coordinate with tour leaders regarding schedules, destination details, and specific group needs to ensure tours are properly staffed and managed.
• Provide real-time operational support to tour leaders during active trips.
• Collect and evaluate feedback from tour leaders and the Sales Department following the completion of each group tour.
• Address and resolve any service-level or standard issues with hotels and suppliers.
• Prepare post-trip costing reports and submit them to the Accounting Department.
Trainer Job Description
• Make Annual & Monthly Training plan base on Kose training policy and submit to Manager.
• Support Training team when doing all training classes, OJT
• Support for monitoring the effectiveness and quality of training programs and track each BC
progression and report to manager.
• Prepare learning materials, handouts, tools and manuals for training programs and workshops
(including translate training document).
• Take care of BC “In” and “Out” and report direct to training manager for create new BC
training class, while help follow-up new BC within their probation period & assist training
manager when making on Kose & Decorte Monthly Reports.
• Support beauty manager when organize BC Annual test plan & making instructional program
for BC Annual Test.
• Others as assigned
Translate management’s strategic direction into store-level execution, maximizing QSC (Quality, Service, Cleanliness) and profitability.
• Store Operations & Quality Control: Maintain and improve service standards, ensure strict compliance with recipes, and enhance operational efficiency.
• Performance & Cost Management: Manage performance toward sales targets and control expenses, with a strong focus on labor costs.
• Human Resource Development & Instruction Management: Train and coach store managers and staff, and track whether instructions from headquarters are properly executed at the store level.
*Working location: Office ore restaurant
Restaurant location: Thaniya, Singha Complex,Siam Square One etc
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