Total: 74 employees
Japanese: 4 employees
Sales Department
Total: 7 employees
Japanese: 3 employees
• 90% of the work involves following up with existing clients (visits, PR, obtaining and creating estimates, price management, negotiations, etc.).
• 10% involves approaching new clients and opening accounts.
• Engaging in sales activities and client follow-ups.
Total: 25 employees
Japanese: 2 employees
Total: 9 employees
• Manage export and import teams.
• Maintain relationships with existing clients and handle customer interactions (including sales visits).
• Oversee internal team management.
• Potentially develop new business with local companies in the future.
• Coordinate and negotiate with suppliers.
**Personal vehicle commuting is not allowed
- Present and sell products to existing and prospective customers in Thailand.
- Deal with customer's request.
- Find potential with customers by market research.
- Maintain contact with customers in order to create good relationship.
- Oversea the stocking and inventory of goods to ensure timely supply of order.
- Proceed order process with ALICE and keep record.
- Report sales activity status to sales manager.
- Environmental Management System Implementation & Improvement (ISO14001).
- Quality Management System Implementation & Improvement(ISO14001).
- Implement and improvement about Environment and Safety.
- Others as per assigned by Japanese manager
• Clinic reception and medical interpretation
• Assisting and guiding patients
• Providing support for medical interpretation(Onsite, Online)
• Performing various administrative tasks necessary for clinic operations
• Joining One-month training period provided
• Other related jobs
• Accompany and support the Managing Director (MD) as an interpreter during meetings and business negotiations (Japanese ⇄ Thai)
• Translate internal and external documents (Japanese ⇄ Thai)
• Provide interpretation support for the sales team during client visits
• Handle general administrative and office support tasks, including:
- Office supply management and ordering
- Support for attendance tracking
- Assistance with company events and internal coordination
• Assist and coordinate for Japanese expats and visitors (including arrangements and hospitality)
• Participate in domestic business trips (1-2 times per month with overnight stay)
-Report to the Director of External Contact Centers Operations based in Paris, France
-Responsible for managing daily Contact Center operations of our Japanese speaking markets
-Oversee both Customer Care and Reservation activities
-Monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels
-Monitor daily operations performance of the outsource
-Analyze performance & customer satisfaction on each activity, identifying areas for improvement, and come up with strategies to tackle with these issues
-Manage and improve Quality delivered by each contact center
-Conduct quality assessments and calibrations with our outsource
-Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience
-Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality
-Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality
-Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience
-Must travel to Japan, Tokyo 50%
1. Set plans and monitor general accounting work.
2. Set plans and monitor inventory cost accounting work.
3. Plan your taxes appropriately. Maximum benefit to the organization Close budgets accurately and quickly Check tax filing and remittance
4.Check the recording of accounting information. and prepare accurate accounting reports
5. Closing the financial statements Manage the annual report correctly. Reliable and in accordance with the standards set by law
6.Coordinate with the auditor.
7. Present information to management to help make decisions.
8. Perform other tasks As assigned by the supervisor
9. Supervise subordinates to perform tasks as assigned.
10. Contact and coordinate with government agencies. and agencies related to corporate tax
• Sales Support Tasks Operations (60-70%)
- Administrative communication with existing clients (e.g., coordinating training participation).
- Observing training sessions (training operation support).
- No new client sales approaches.
• Back Office Tasks (30-40%)
- Sending invoices to clients and confirming payments.
- Processing expense payments.
- Requesting services from accounting firms (e.g., sending expense receipts, requesting financial statement preparation).
- Managing visa renewals for Japanese employees (liaising with external vendors).
- Interpretation and translation at the factory
- Administrative tasks in the Quality Control department (e.g., preparing documents)
- Support and coordinate between Japanese and Thai staff
- Other tasks as assigned
- Approach clients and propose our precious metal products for industrial applications
Main clients: Manufacturing companies, such as those in the semiconductor and automotive industries
- Manage sales activities and maintain strong relationships with existing clients in designated areas (e.g., Chiang Mai, Khon Kaen)
- Coordinate and communicate with the Japanese headquarters regarding orders, technical inquiries, and support
- Perform other related duties as assigned
- Sales of condominiums (individual units) to affluent Japanese clients
- Building and maintaining relationships with existing clients (through regular phone calls and emails)
- Providing property tours and local guidance for clients visiting Thailand
- Handling seminars, including business trips to locations such as Osaka and Tokyo
- Other tasks as assigned
- Interpret for the President during the absence of the Thai Manager
- Support internal communication (Interpretation and translation for employers)
- Support and coordinate between Japanese and Thai staff
- General affairs and administrative support
- Other tasks as assigned
- Supporting business transformation of client companies by planning new business models, providing continuous support towards commercialization, and implementing change management and business process reformation within business units
- Creating business value through collaboration with a diverse range of experts, including strategy consultants, data scientists, business designers, and cloud architects
‐ Consulting services related to research, strategy planning, new business development, support for overseas expansion in Southeast Asia, M&A support, execution of various strategies, as well as improvement of manufacturing sites and implementation of solutions (such as SCM) for the manufacturing industry (including electrical appliances, components, materials, etc.)
- Proposal sales for the aforementioned consulting projects
- Research, strategic planning, new business ideation, and execution support related to solving societal issues using innovation
- Proposal sales for the consulting projects mentioned above
・To assist Sales Manager (JPN)
・Providing company's products/service recommendations to customers
・Manage customer's order or issues
・Contact vendors for products purchasing, products pricing, products recommendations
・Translation between Sales Manager and IT Staffs in Meeting (For project cooperation)
1. Hold weekly meetings to support sales and delivery management
2. Handling delivery management and data to place order to suppliers and managing the delivery to customers.
3. Adjust and negotiate with supplier and customer about delivery schedule
4. Support sales and marketing activities with suppliers
5. Maintain and expand customer base; build and maintain rapport with key customers; identify and develop new customer opportunities.
6. Visiting customers and communicating with customers about their production plan, demand, delivery and promoting the product on our line.
7. Communicating with affiliates in Japan to share transferred business information.
8. Other related tasks as required
- Contact customers, meet with customers to receive New inquiries to do Machine concept and Estimate machine cost.
- Creating Machine concept and Estimate machine cost.
- Design schedule and Project schedule
- Communicate with with Engineering/Purchasing team and Business Partners.
- Overall project management
- Supervise team members
- Leadership skills and be able to encourage team
- Analyze needs of customers and handle business requirements of customers; especially key account of Japanese firms
- Help communicate with Japan HQ to get the information of machine inquiries.
- Cooperate with engineering team in term of CS and technical inquiries.
- Manage sales activities to respond to the sale targets
- Be able to do planning and involving to sales strategies thinking.
- Find a potential markets.
• Interpretation and translation for Japanese employers
• Accompany and assistance the Japanese boss on client visits
• Price comparison of materials and consumables
• Creation of PO (Purchase Order)
• Support and coordinate between Japanese and Thai staff
• Other tasks as assigned