• Sales Support Tasks Operations (60-70%)
- Administrative communication with existing clients (e.g., coordinating training participation).
- Observing training sessions (training operation support).
- No new client sales approaches.
• Back Office Tasks (30-40%)
- Sending invoices to clients and confirming payments.
- Processing expense payments.
- Requesting services from accounting firms (e.g., sending expense receipts, requesting financial statement preparation).
- Managing visa renewals for Japanese employees (liaising with external vendors).
- General office work and document
- Interpret between Japanese and Thai in internal and external meeting, production line.
- Translate the document between Thai, English and Japanese.
- Support Japanese - Thai management
- Responsibilities as assigned such as Support sales etc.
1. Hold weekly meetings to support sales and delivery management
2. Handling delivery management and data to place order to suppliers and managing the delivery to customers.
3. Adjust and negotiate with supplier and customer about delivery schedule
4. Support sales and marketing activities with suppliers
5. Maintain and expand customer base; build and maintain rapport with key customers; identify and develop new customer opportunities.
6. Visiting customers and communicating with customers about their production plan, demand, delivery and promoting the product on our line.
7. Communicating with affiliates in Japan to share transferred business information.
8. Other related tasks as required
This is a important position where you'll drive this company's growth as a future director candidate.
Upon joining, your specific responsibilities will be determined based on your experience and aptitude.
• Developing and executing sales strategies for our products
• Cultivating new customer segments and expanding market reach
• Building and strengthening our agency network
• Managing the organization and developing talent
• Building strong teams and fostering a positive organizational culture
• Analyzing market trends and formulating business strategies
etc
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native
1. New Client Development
• Approach real estate developers, Japanese corporations, factories/warehouses, and hotel/resort operators
• Generate leads and sales opportunities via market research and networking
• Expand customer base through sales activities in Thailand and the ASEAN region
2. Client Relationship Building & Maintenance
• Build trust with key decision-makers
• Understand client needs and collaborate with internal design teams for tailored proposals
• Promote repeat business through regular follow-ups and relationship maintenance
3. Sales Strategy Planning & Execution
• Plan and execute sales strategies reflecting our brand and quality standards
• Assist in preparing quotes, proposals, and presentations (in collaboration with marketing and design teams)
• Monitor goal achievement and report progress (KPI management)
4. Market Research
• Track trends, regulations, and competitors in the construction and real estate industries
• Provide internal feedback based on customer input for service and product improvement
• Submit regular reports and materials to Japanese HQ or managers
5. Embody Brand and Professionalism
• Represent the company at industry events, exhibitions, and business meetings
• Communicate the trust, quality, and attention to detail of a Japanese firm to clients
- Interpret for the President during the absence of the Thai Manager
- Support internal communication (Interpretation and translation for employers)
- Support and coordinate between Japanese and Thai staff
- General affairs and administrative support
- Other tasks as assigned
- Develop and maintain relationships with overseas & domestic Japanese suppliers/customers and to get product information and to deal with business transaction
- Negotiate contract terms and communicate with relevant parties i.e. procurement, sales department and internal executives
- Gather useful information from Japanese oversea & domestic suppliers/customers and share to Thai internal parties
- Develop and manage strategic partnerships to grow business
- Create a long term relationship with Japanese supplier and customers in Thai domestics market
- Coordinate with purchasing and sales department and Report to Japanese President
- Manage and support various activities as assigned
- Main customers are Japanese retailers, department stores and food manufacturing
-Manage office supplies and equipment
-Coordinate with recruitment agency, accounting firm, and others
-Handle visa, work permit (using outsource)
-Assist Japanese MD in booking restaurant, car, travelling ticket and so on
-Gather accounting documents and submit to accounting firm at the end of the month
-Record company transaction and summarize to the accounting firm
-Manage petty cash
-Manage document within the company
-Prepare meeting room in case of any visitors
-Handle incoming/outgoing mail and courier deliveries
-Assist staff in printer or computer problem and coordinate with IT Outsource in case of difficulty matters
-Other tasks as assigned
• Proceed Information Security Assessment for customers
• Support to create/update Cybersecurity common solutions (Endpoint security, Network security, Cloud security, awareness etc.)
• Support sales for Cybersecurity technical aspects (Create materials , explain to customers etc.)
• Support technical POC for product evaluation
- Approach clients and propose our precious metal products for industrial applications
Main clients: Manufacturing companies, such as those in the semiconductor and automotive industries
- Manage sales activities and maintain strong relationships with existing clients in designated areas (e.g., Chiang Mai, Khon Kaen)
- Coordinate and communicate with the Japanese headquarters regarding orders, technical inquiries, and support
- Perform other related duties as assigned
・To assist Sales Manager (JPN)
・Providing company's products/service recommendations to customers
・Manage customer's order or issues
・Contact vendors for products purchasing, products pricing, products recommendations
・Translation between Sales Manager and IT Staffs in Meeting (For project cooperation)
-Report to the Director of External Contact Centers Operations based in Paris, France
-Responsible for managing daily Contact Center operations of our Japanese speaking markets
-Oversee both Customer Care and Reservation activities
-Monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels
-Monitor daily operations performance of the outsource
-Analyze performance & customer satisfaction on each activity, identifying areas for improvement, and come up with strategies to tackle with these issues
-Manage and improve Quality delivered by each contact center
-Conduct quality assessments and calibrations with our outsource
-Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience
-Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality
-Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality
-Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience
-Must travel to Japan, Tokyo 50%
- Give advice and recommend information to Thai or Japanese customers in Thailand about buying and selling Real estate in Japan
- Search and present real estate in Japan information according to customer needs
- Contact and check the information with a real estate agent in Japan.
- Follow up and provide assistance to customers throughout the transaction
- Plan sales strategies
- Attend the organization of seminars on real estate
- Translate contract documents
- Other tasks as assigned
• Interpretation during manager meetings, supporting MD and Plant Manager
• Interpretation on production line and in meetings (JP-TH or JP-TH-EN both ways)
• Translation of documents such as emails, reports, presentations (JP-TH-EN both ways)
• Interpretation support when visiting clients/suppliers with Japanese staff
• Other tasks: Supporting Japanese managers, handling admin tasks
• Visa and work permit application tasks, hotel bookings for business travelers
• Risk management: Disaster preparedness / occupational health and safety
• Planning and executing internal events and welfare programs
Conditions
• Have to training at Ayutthaya Plant @ Rojana Industrial Park around 1-2 months [Company will provide the accommodation]
• Rayong factory is under construction and is expected to be completed by August 2025
• Planned to start operations in January 2026
• Manage end-to-end R&D projects including planning, scheduling, execution, and delivery.
• Collaborate with cross-functional teams in Japan and Thailand to ensure project alignment and timely delivery.
• Coordinate with internal and external stakeholders (design, engineering, procurement, quality assurance, etc.)
• Monitor progress, identify risks and propose mitigation plans.
• Prepare and present reports and documentation in English and Japanese.
• Support budget planning and resource allocation for projects.
• Plan task and schedule by WBS (Work Breakdown Structure).
• Issue management for system bug, and etc.
• Check and control the results of members' tasks
• Design software program specification & Documentation.
• Design test case for software program & Documentation.
• Get requirement definition, fit & gap analysis.
• Handle software documentation thus System workflow, use case, ER-Diagram, data dictionary, basic and Program specification.
• Coordinate projects for a smooth operation/ service/ customer satisfaction.
• Work closely with programmers and software developers to build the system.
• Oversee installation and testing correcting problems before the final version is released.
• Provide staff training and instruction manuals for the new or upgraded systems.
- Supporting business transformation of client companies by planning new business models, providing continuous support towards commercialization, and implementing change management and business process reformation within business units
- Creating business value through collaboration with a diverse range of experts, including strategy consultants, data scientists, business designers, and cloud architects
- Interpretation and translation at the factory
- Administrative tasks in the Quality Control department (e.g., preparing documents)
- Support and coordinate between Japanese and Thai staff
- Other tasks as assigned
- Sales of condominiums (individual units) to affluent Japanese clients
- Building and maintaining relationships with existing clients (through regular phone calls and emails)
- Providing property tours and local guidance for clients visiting Thailand
- Handling seminars, including business trips to locations such as Osaka and Tokyo
- Other tasks as assigned