• Oversee Service Desk operations and provide first-level IT support to internal users
• Act as the main point of contact for IT-related issues and inquiries
• Manage internal IT communications, including announcements, newsletters, advisories, and follow-up notices
• Handle IT asset management, including procurement, inventory tracking, and maintenance of equipment such as computers, laptops, and telecommunication devices
• Monitor IT systems and infrastructure, and prepare regular operational and status reports
• Maintain and update the internal IT knowledge base to improve service efficiency and issue resolution
• Ensure compliance with IT policies, procedures, and standards
• Provide technical support to the sales team throughout the sales cycle
• Engage with customers to understand requirements and recommend suitable IT infrastructure and cybersecurity solutions
• Design solutions aligned with client needs, budget, and business objectives
• Prepare high-level designs, technical proposals, bills of quantity (BOQ), and cost estimates
• Support sales activities including presentations, product demonstrations, and proof-of-concept (POC) initiatives
• Prepare and respond to RFP, RFQ, and RFI documents
• Coordinate with technology vendors and stay updated on new and emerging solutions
• Deliver solutions across network, server, cloud, backup, and security domains
Cybersecurity scope includes:
• Network security (firewall, IPS, VPN, SD-WAN)
• Firewall technologies (e.g., Fortinet, Palo Alto, Cisco)
• Endpoint security (EDR/XDR), email and web security
• SIEM and SOC integration
• Vulnerability assessment, risk mitigation, and Zero Trust architecture
IT infrastructure scope includes:
• Enterprise networking (LAN, WAN, core and access design)
• Server and virtualization platforms (e.g., VMware, Hyper-V)
• Cloud infrastructure (Azure, AWS, hybrid cloud)
• Backup and disaster recovery solutions
• Data center modernization
• To check and prepare AR document for billing for local/overseas customers
• To liaise with customers who have queries
• To assist in following up & chasing the payment with local receivables and oversea agent (WHT)
• To prepare journal voucher for daily settlement
• To prepare confirmation letter to inform the credit term to credit themselves
• To review and clean up all pending invoices which are matched with credit notes
• To assist preparing asset code and update asset control sheet with depreciation & disposal checking
• To support tasks related to asset activities such as the project of Annual checking of actual asset
• To assist in the preparing of contract documents and update information in the control sheet
• To assist the registration process of stamp duty for contract
• To support purchasing tasks such as registering new vendors, preparing purchase orders (PO)
• To perform other duties and ac hoc projects as assigned by the supervisor
• Work across multiple Asian countries such as the Philippines, Malaysia, and more.
• Strengthen partnerships with existing IP Business partners
• Develop strategies and drive Area Franchise Models
• Identify, select, and build relationships with new franchise partners
• Plan and execute new store openings across multiple Asian countries
• Analyze market potential, demand, and competitive landscape in each country
• Build and refine revenue, cost, and investment models
• Manage inbound sea freight, including document checking, import coordination, and shipment tracking.
• Prepare and submit logistics billing documents to the Accounting Department.
• Perform CUT-STOCK BOI according to company procedures.
• Support scrap management tasks and related documentation.
• Coordinate with internal and external teams to ensure smooth operations.
• Handle other assigned tasks from the supervisor.
'- Review technical drawing and specifications to find a good supplier
- Cost management.
- Conduct cost analysis and cost reduction initiatives.
- Monitor raw material price trends.
•Sales activities related to domestic and international transactions of our products (chemical materials, lubricants, battery materials, automotive parts, mineral resources, environmental products, etc.)
•Building and maintaining relationships with existing clients, and driving sales expansion
•Developing new business opportunities and supporting business development aligned with the company’s growth strategy
Handling all tasks related to sales operations
• Develop sales and marketing strategy to increase sales volume and achieve sales targets in existing business channels.
• Retaining and developing the relationship between customers and the company via product brand and service like a customers’ business partnership.
• Ensuring the completion sales process according to the company’s policy during business transactions such as pricing policies, credit control, ordering process, delivery issues, etc.
• Supporting tasks such as handling quotations and sales documents and performing other related tasks.
• Coordinating with customers’ orders and enquiries.
• handling sales support and import & export procedures.
•To support the Manager and Senior
• Leading the Implementation and Auditing of ISO 9001, ISO-14001 & ISO 45001 Systems, Supervising Project Quality Assurance for Construction Sites, and Managing the QC Team to Ensure Zero-Defect Handovers.
• QA/QC in Construction Project, Management Representative.
• System Oversight: Establishing, implementing, and maintaining management system documentation to ensure compliance with international standards.
• Project Quality Control: Planning and monitoring quality assurance for construction projects.
• Audit & Compliance: Planning and conducting internal audits, coordinating with external certification bodies, and monitoring corrective/preventive actions.
• Calibration: Supervising the maintenance and verification of measuring instruments and equipment.
• Continuous Improvement: Collecting and analyzing quality data to prevent recurring problems and recommending system improvements to top management.
• Training: Promoting awareness and providing training to staff regarding management system requirements and construction quality standards
• Plan, coordinate, and control construction activities
• Monitor construction progress and prepare accurate progress reports
• Control construction costs and budget performance
• Analyze construction productivity, cost trends, and schedule impact
• Provide technical support and problem-solving during project execution
• Ensure construction quality control
• Develop and improve construction methods and processes
• Coordinate with internal and external stakeholders (Clients, Consultants, and Subcontractors)
• Guide and support junior engineers and site staff
• Perform other duties as assigned related to project execution
• Establish and develop business model, sales strategies (Annual and Medium-Term Plan 3-5 years), sales target (Volume, Revenue, Margin and Price), budgetary, branding and marketing plan for Domestic Business and International Business
• Plan, develop, manage and drive sales, Domestic and international business, branding and marketing activities aligned with company policy, goal and timeframe.
• Explore and analyze potential global market both distribution and project segments.
• Research and analyze sales channel, market coverage, customer behaviors, requirements and competitors.
• Track, monitor and report situation (monthly and management review) and performance.
• Build long term relationships with customers and business partners to improve satisfaction ratings
• Manage and close all customer issues, complaints and provide optimal solutions
• Create plan to participate in exhibition and trade fair in oversea market
• Collaborate with related teams to make sales and business transaction smoothly
• Coach and develop export sales team to strengthen and increase individual and team competency in long term.
• Draft and amend the English contracts (Have legal team to consult)
• Oversee day-to-day operations of the company and ensure smooth business execution
• Develop and implement business strategies, goals, and operational plans
• Manage and supervise department heads and key staff members
• Monitor company performance, KPIs, budgets, and financial results
• Ensure compliance with company policies, legal requirements, and regulations
• Ad hoc tasks and new challenges as assigned.
・Manage daily production operations to achieve production targets and KPIs
・Ensure compliance with safety standards and Japanese corporate policies
・Control production cost and improve operational efficiency
・Lead and supervise production supervisors and line leaders
・Strengthen discipline and workplace organization (5S)
・Drive Kaizen and continuous improvement initiatives
・Analyze production data and implement corrective and preventive actions
・Report production performance regularly to Japanese management
・Coordinate closely with Quality, Maintenance, Engineering, and Supply Chain teams
・Support manpower planning, training, and development of local staff
・Manage production planning adjustments in response to customer demand changes
・Maintaining ISO9001,ISO14 001 and ISO45001
1) Explore both local and international market with sales team by professional experience and skills.
2) Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships through various channel.
3) Take care all kinds of logistics problem and complain, solve the issues and ensure best effort delivery to customer, with the ability to recommend an appropriate solution and
4) Develop and maintain good relationship with all vendors, push them to improve and perfect the services.
5) Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience and meet their satisfaction.
6) Complete and update daily reporting in a timely and accurate manner.
7) Various other tasks based on business requirement.
8) Occasional travel as needed to current and potential clients.
9) Stimulate Sales Executive as per their individual self-motivational factors.
10) Identify and monitor strengths plus weaknesses of all Inside Sales Reps.
11) Monitor and oversee weekly team meetings and activities.
12) Work with Supervisor or Manager in mapping out strategies and tactics and
KPIs
1) Min GP 3 times of monthly sales package
2) Weekly Sales visit plan
3) Potential customer do not duplicate with company customer list
• Fully support customer and relationship building
• Provide field operations support to customers and take care our customer after sales
• Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations.
• Carry out troubleshooting, repairs and maintenance servicing of machines,
• Write accurate professional reports on technical issues and interfacing with all involved functions.
• Responsible in setting up new machines and conducting pre-delivery inspection prior to installation
• Conduct technical training to team members and Customers when required.
• Working close to Japanese manager
- Communicate contractors and clients with good relationship
- Consider specification of fuel supply facilities, piping and combustion equipment with vendors
- Check specification of facilities to install with international guideline (Ex. ASME etc…)
- Discuss specification with vendors and check it from them
- Apply/modify/update DOEB license
- Learn unexperienced fields with positive thinking
- Manage Project of construction or modification of fuel supply facilities, piping and combustion equipment
- Project site: industrial estate in Rayong, Korat, Prachinburi Etc.
To handle customer claim.
Negotiate with customer and internal.
Planning new project and support.
Maintain good relationship with current customer Japanese native
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