• Conduct Customer Quality Approval Certificates
• Manage the complaints and reduce claim compensation.
• Field investigation, preliminary analysis and sorting material at customer site when customer faces the problem.
• Make a good relationship with the customer.
• Collaboration with customer to prevent customer process disruption
• Support and coordinate with internal team (Marketing, Inspection, and Production).
• Learn and understand industrial inspection and weighing equipment
• Provide on-site technical support to customers
• Handle customer inquiries and troubleshooting
• Conduct sample testing before equipment installation
• Support installation, adjustment, and maintenance of equipment
• Communicate with headquarters and factories (Germany, India, China)
• Products:
- Load cells (weight measurement components)
- In dustrial scales
- Inspection systems for the food industry (metal detection, foreign object detection, weight checking)
• Direct contact with suppliers and customers to provide services.
• Processing sales administration, documentation and especially report.
• Cooperate smoothly with other department likes Laboratory, Quality Assurance, Engineering and Customer Service.
• Manage and allocation and utilize customer database.
• Support other assignments which are special project concerned with business development.
• Price control and management (price increases and decreases)
• Quotation preparation and cost analysis
• Delivery schedule management with both domestic and overseas suppliers
• Import and export operations, including FOB cost management
• BOI-related administration and compliance
• Annual supplier audits
• Handling quality issues and coordinating with the QC department when defects occur
• Supervision and management of purchasing staff
• KPI target setting and performance management
• Monthly performance reporting at management meetings
• Approval and auditing of new suppliers
• Other purchasing-related duties as assigned
Create Bom of new model and revise Bom current model
Approve / Check and control the Customer ECN, BOM
Summary issue related to Bom, ECN
Approve / Check Final shipment, Milestone Control Judgement, IE-Notice, ECN
Control and supervise production processes of Wave Soldering, Conformal Coating, and Test.
Ensure product quality complies with work instructions and manufacturing standards.
Handle daily production issues such as solder defects, coating NG, and test failures.
Control operators to follow safety regulations and 5S activities.
Check machine readiness, equipment, and jigs/fixtures.
Report production results and issues to the superior.
Plan and control the production processes of Wave Soldering, Conformal Coating, and Test (ICT / FCT / Functional Test).
Control product quality to comply with internal standards and customer requirements.
Analyze and solve defects such as solder bridge, insufficient solder, coating NG, and test failures.
Improve manufacturing processes to reduce defects and increase yield.
Manage and supervise Supervisors and production staff.
Coordinate with Engineering, QA, and Planning departments.
Support quality activities such as ISO, IATF, and customer audits.
Prepare and report production results, defect data, yield, and related KPIs.
- Maintain and expand existing and new accounts
- Mainly support senior sales
- Proactive in following up on sales leads
- Visit customers to identify needs, resolve problems and update information on competitors and market trends.
- Other duties as assigned
- General office work and document.
- Interpret between Korean and Thai in internal and external meeting.
- Translate the document between Thai, English and Korean.
- Support Korean - Thai management
- Other responsibilities as assigned.
• Maintain and manage design databases and technical documentation throughout the new product development process
• Build and test prototype samples to identify design issues and implement improvements
• Coordinate with customers and the China R&D team to ensure design inputs and requirements are accurate and clearly understood
• Create and maintain Prototype BOMs (P-BOMs), Design BOMs, and ERP BOMs
• Issue and manage Engineering Change Notices (ECNs), ensuring all related drawings, specifications, and databases are updated accordingly
• Provide technical support for products during mass production
• Identify and propose effective solutions to design-related quality issues
• Work closely with cross-functional teams to analyse customer complaints, conduct root cause analysis, and implement corrective actions
• Support continuous improvement initiatives related to product design, manufacturability, and quality performance
▪ Conduct research and development activities for food products, with a focus on modified starch and edible oil applications
▪Develop, test, and optimise product formulations to meet technical, quality, and customer requirements
▪Design and carry out laboratory trials, analyse results, and prepare technical reports
▪Support New Product Development (NPD) projects from concept through to commercialisation
▪Collaborate with production, quality assurance, and regulatory teams to ensure product feasibility and compliance
▪Ensure all products comply with relevant food regulations, standards, and registration requirements
▪Provide technical support to internal teams and customers, including troubleshooting and application guidance
▪Prepare product documentation, specifications, and technical presentations
▪Monitor industry developments and emerging food trends to support innovation initiatives
▪Maintain laboratory equipment, materials, and records in accordance with internal standards and safety requirements
• Prepare payment vouchers and checks for reimbursement of transportation expenses for the import and export departments on a daily basis.
• Record cost accruals from invoices received from the import and export departments of all branches that specify job numbers in the accounting system for each supplier, in order to process check payments or bank transfers on the 5th and 20th of each month.
• Prepare document withholding tax certificates.(if any)
• Provide suggestions for improvement and development.
• Perform other duties as assigned by the supervisor.
Job Description:
Accounting and Finance
• Manage monthly payment processes and prepare accounting documents for submission to the accounting firm
• Record expenses and invoices using accounting software (FlowAccount)
• Prepare monthly internal reports (cost and sales reports, and cash flow forecast reports)
• Control and issue invoices to customers in a timely manner and in compliance with requirements, and follow up on customer payments
• Coordinate with the accounting firm and external auditors
Administration and Procurement:
•Liaise and coordinate with suppliers and business partners
•Procure and manage office supplies and equipment
Human Resources and Compliance:
•Manage documentation related to human resources processes
•Handle visa and work permit applications for foreign employees ( Both Non BOI, BOI work permit )
Sales Support:
•Provide assistance with other tasks as requested by team members or assigned by the supervisor
• Issue drawing for Switch-gear product (SWGR).
• Check drawing and part from Schematic Diagram.
• Design structure of control panel by using Auto Cad or Solid Work.
• Issue part for Sourcing and Purchasing.
• Contract with customers and Coordinate with concerned sections.
• Perform other relation duties required.
- Give presentation/proposal for Products Parts and Electronic Devices in order to find new opportunities to increase sales.
- Plan Budget/Sales Numbers and Propose to management for approval.
- Lead younger staff and advise them for any experience if they ask.
- Arrange visits to customer and do sales activities with Overseas supplier/Customer. (Japan / Vietnam / Indonesia / Singapore) [Around once or twice a year]
- Help Junior staff to manage job deadline and find a solution overcome problems together.
- Listening and hearing young staff information and make periodic reports (Monthly) to the Management.
• Act as a sales representative for metal products, including wire-processed products, metal stamping products, and SUS coils
• Manage both domestic sales in Thailand and import/export business activities
• Develop new customers for the metal department
• Maintain and expand relationships with existing customers through route sales
• Coordinate and communicate with Iwatani overseas branches
• Control and monitor deliveries via email, telephone, and suppliers
• Prepare sales proposals, quotations, order processing, and payment confirmations
• Participate in sales meetings
• Conduct competitor and market research through customer visits and data collection
• Understand project requirements and take ownership of customer needs and objectives
• Demonstrate enthusiasm for new initiatives and continuous self-development
• Get requirement definition, fit & gap analysis.
• Make basic design, instruction to the developer, testing, UAT support, etc
• Issue management for system Incidents (System bugs, Change requests, etc.)
• Plan tasks and schedule by WBS (Work Breakdown Structure)
• Management project as team leader
• Make guidance documents for training
• Teach and train team member below IT skills
- Supply parts and raw material to customers, mainly are industrial product like Home Appliance manufacturer, Automotive parts, etc.
- Communicating with domestic and overseas customers, suppliers and business partners.
- Manage current business relationships, explore new sales opportunities, and oversee stock
- Inventory to meet customers’ demands.
- Prepare quotation, offering competitive price while maintaining appropriate profit margins.
- Respond to inquiries, listen and analyze problems, and propose effective solutions with strong negotiation skills
- Collaborate as a supportive team player under the guidance of senior sales staff and cooperate with the team’s sales coordinators.
- Handle import-export procedures efficiently.
- Work closely with Japanese, Korean, and Thai managers.
- Perform other related tasks as assigned by senior sales staff or managers.
▪ Increase business sales and market share while maintaining relationships with existing clients.
▪ Identify and approach new customers; introduce products to new domestic markets.
▪ Continuously enhance customer experience and satisfaction.
▪ Develop new business opportunities and sales leads through various channels.
▪ Coordinate with relevant departments to ensure customer requirements are met effectively.
▪ Prepare and manage annual and monthly sales plans.
▪ Monitor market trends and competitors’ activities to identify opportunities for growth.
▪ Provide regular updates and maintain accurate sales forecasts for both existing and new business.
▪ Arrange and conduct meetings with potential clients.
▪ Prepare, maintain, analyse, and summarise sales reports on a weekly, monthly, and ad-hoc basis.
▪ Build and maintain long-term relationships with key customers through regular meetings (e.g. quarterly business plan reviews).
▪ Track customer sales performance and update the latest customer status in the system.
▪ Prepare food samples (e.g. meat products, steamed fish paste, bakery items, noodles, etc.) to demonstrate product features and applications.
▪ Perform other duties as assigned by the manager.
・Monitor, control, and continuously improve SMT production processes
・Troubleshoot and resolve quality issues and machine breakdowns in the SMT line
・Analyze defect trends and implement corrective and preventive actions to reduce scrap/defects
・Optimize reflow soldering profile and SMT machine parameters for maximum efficiency and quality
・Prepare and maintain engineering documents such as Work Instructions (WI), SOPs, and process control documents