• Responsible for sales of rental construction equipment.
• Developing new clients (Sales targets: construction companies and general contractors).
• Follow-up with existing clients.
• Providing support until the equipment is introduced.
• Following up until payment is completed.
• Other related jobs
-Report to the Director of External Contact Centers Operations based in Paris, France
-Responsible for managing daily Contact Center operations of our Japanese speaking markets
-Oversee both Customer Care and Reservation activities
-Monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels
-Monitor daily operations performance of the outsource
-Analyze performance & customer satisfaction on each activity, identifying areas for improvement, and come up with strategies to tackle with these issues
-Manage and improve Quality delivered by each contact center
-Conduct quality assessments and calibrations with our outsource
-Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience
-Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality
-Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality
-Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience
-Must travel to Japan, Tokyo 50%
1. Financial Planning & Cash Flow Management
- Develop and manage cash flow forecasts to ensure liquidity.
- Oversee budgeting, financial planning, and variance analysis.
- Monitor and optimize revenue collection from stores, POS, and online channels.
2. Accounting and Financial Reporting
- Supervise daily accounting operations to ensure accuracy and compliance with accounting standards (TFRS / IFRS).
- Lead the monthly, quarterly, and annual financial closing process.
- Ensure accurate and timely recording of financial transactions across all branches.
3. Taxation & Internal Controls
- Review and ensure proper preparation and submission of all tax reports (VAT, Withholding Tax, Corporate Income Tax, etc.).
- Coordinate with external auditors and relevant government agencies.
- Implement and maintain effective internal control procedures.
4. Financial Analysis & Business Support
- Analyze P&L, sales performance, cost of goods sold, and profitability across retail channels.
- Provide financial insights and recommendations to support strategic business decisions.
- Support retail expansion plans through investment and ROI analysis.
5. Team Leadership & Process Improvement
- Lead and develop a high-performing finance and accounting team.
- Establish and improve financial processes and accounting systems for efficiency and accuracy.
- Ensure compliance with company policies and external regulations.
- Collaborate with Project, Maintenance, and Factory Managers, as well as subcontractors, to ensure proper allocation and tracking of resources
- Collect sufficient information onsite for troubleshooting purposes
- Perform equipment measurements (e.g., pumps, valves) at customer sites
- Prepare documentation of critical analysis and provide recommendations for corrective actions
- Identify deficiencies in mechanical processes and propose improvements
- Deliver goods and visit customers as needed
- Conduct technical presentations using PowerPoint
- Communicate technical knowledge clearly and effectively
- Work closely with the Company Director and Sales member
- Develop and submit technical reports to the Director and Sales member
Timeline:
- Monitor project timelines based on established start dates and deadlines
- Coordinate with the team to develop strategies that prevent or minimize project delays
Report:
- Prepare clear and concise analysis or related reports based on sufficient information
- Communicate technical findings accurately and understandably to responsible personnel
- Sales and relationship management with existing clients (Mainly responsible for the Rayong area)
- Collaborate with project teams, maintenance teams, factory managers, and subcontractors for effective resource allocation and tracking
- Gather sufficient information on-site for troubleshooting
- Prepare documentation with critical analysis and provide suggestions for error correction
- Deliver goods and visit customers as needed
- Conduct technical presentations using PowerPoint
- Communicate technical knowledge clearly and understandably
- Coordinate with the Company Director and Assistant Sales Manager
Timeline:
- Monitor the project timeline based on the established start date and deadlines
- Collaborate with the team to strategize solutions to prevent or minimize delays
Report:
- Prepare analysis or related reports that are clear and easy to understand, based on sufficient information
- Communicate technical information to the person in charge in a clear and accurate manner
- Sales and relationship management with existing clients (Mainly responsible for the Rayong area)
- Collaborate with project teams, maintenance teams, factory managers, and subcontractors for effective resource allocation and tracking
- Gather sufficient information on-site for troubleshooting
- Prepare documentation with critical analysis and provide suggestions for error correction
- Deliver goods and visit customers as needed
- Conduct technical presentations using PowerPoint
- Communicate technical knowledge clearly and understandably
- Coordinate with the Company Director and Assistant Sales Manager
Timeline:
- Monitor the project timeline based on the established start date and deadlines
- Collaborate with the team to strategize solutions to prevent or minimize delays
Report:
- Prepare analysis or related reports that are clear and easy to understand, based on sufficient information
- Communicate technical information to the person in charge in a clear and accurate manner
• Perform all aspects of selling to maintain and develop new and existing customers including preparation of quotations, closing orders, monitor the order process and resolving customer problems.
• Prepare documents such as RFQ, FA, FAP, Customer and Supplier Application, and others.
• Support the customer requirment, follow up any issues, active to solve immediately.
• Ability to read basic some dimension of drawing.
• Other related tasks
• Monthly, quarterly, and annual closing and reporting
• Tax filings (corporate tax, value-added tax, transfer pricing, etc.)
• Cash flow management
• Reporting to the Japan headquarters
• Budget planning
• Accounting and audit support
• Supporting, guiding, and training team members
Team Leadership Responsibilities
• Lead and manage the accounting team, including recruitment, training, performance evaluation, and motivation
• Develop team capabilities and build a clear talent development path to support long-term growth
• Allocate accounting tasks effectively, maintain a positive team environment, and improve overall efficiency
Operational Responsibilities:
• Oversee daily team operations and assign tasks to support production and delivery timelines
• Coordinate with material control, planning, and procurement to ensure timely material flow
• Manage warehouse material issues and ensure efficient in-out processes and production linkage
• Plan storage space, enforce 5S standards, and maintain clear labeling for improved efficiency
• Handle ad-hoc tasks assigned by management and ensure smooth on-site operations
• Sell zipper products and manage the full sales cycle.
• Visit clients daily to build and maintain strong relationships.
• Analyze customer needs and recommend suitable products.
• Plan weekly and daily visit schedules in advance.
• Negotiate with customers to align expectations and close deals.
• Coordinate with the factory and relevant internal departments to fulfill customer requirements.
• Prepare necessary documents to support customer orders and internal processes.
• Collect market data, monitor competitor activities, and report insights to supervisors to support strategic planning.
- Give advice and recommend information to Thai or Japanese customers in Thailand about buying and selling Real estate in Japan
- Search and present real estate in Japan information according to customer needs
- Contact and check the information with a real estate agent in Japan.
- Follow up and provide assistance to customers throughout the transaction
- Plan sales strategies
- Attend the organization of seminars on real estate
- Translate contract documents
- Other tasks as assigned
• Client Acquisition and Relationship Management:
- Identify and target potential clients who could benefit from our solutions.
- Develop and maintain relationships with existing clients, understanding their business needs and how our solutions can meet those needs.
- Network at industry events and through professional organizations to generate leads.
• Sales Strategy and Execution:
- Develop and execute sales strategies to achieve sales targets.
- Present and demonstrate our software capabilities to potential clients.
- Understand the competitive landscape and position our solution effectively against competitors.
• Needs Analysis and Solution Customization:
- Conduct needs analysis to understand the specific requirements of clients.
- Work with technical teams to tailor our solutions that meet client needs.
- Provide customized presentations and demonstrations of our software.
• Contract Negotiations and Closing Deals:
- Negotiate contract terms and conditions.
- Close sales deals and meet or exceed sales quotas.
- Collaborate with legal teams to ensure contracts are compliant and beneficial.
• After-Sales Support and Account Management:
- Provide after-sales support, ensuring client satisfaction and resolving any issues.
- Manage accounts to identify upselling and cross-selling opportunities.
- Keep clients informed about product updates and new features.
• Market Analysis and Reporting:
- Stay updated on industry trends and market conditions.
- Provide feedback to the product development teams based on client needs and market demands.
- Prepare and deliver sales reports to management, highlighting sales performance, challenges, and opportunities.
• Collaboration with Internal Teams:
- Work closely with marketing teams to develop effective sales materials and campaigns.
- Collaborate with the product development team to align sales strategies with product roadmaps.
- Coordinate with customer service teams to ensure a seamless client experience.
• Continual Learning and Professional Development:
- Keep up-to-date with new our technologies and sales techniques.
- Attend training sessions and professional development courses.
- Participate in industry forums and webinars to stay informed about the latest IT trends.
• Interpretation during meetings(Japanese - Thai)
• Interpretation support for Japanese employees during work activities
• Administrative and general support for Japanese staff in various departments
• Other duties as instructed
・Perform routine maintenance and repairs on construction machinery
・Diagnose and troubleshoot mechanical issues
・Conduct inspections to ensure equipment is in optimal working condition
・Respond to service calls and provide on-site support
・Maintain service records and prepare reports on machinery condition
・Prepare machine for customer order
・Direct report to Service Manager
・Perform routine maintenance and repairs on construction machinery
・Diagnose and troubleshoot mechanical issues
・Conduct inspections to ensure equipment is in optimal working condition
・Respond to service calls and provide on-site support
・Maintain service records and prepare reports on machinery condition
・Prepare machine for customer order
・Direct report to Service Manager
• Lead the deployment and integration of SAP S/4HANA, ensuring alignment with organisational goals.
• Coordinate with cross-functional departments to gather system requirements and define the project’s scope.
• Establish and maintain master data management strategies to uphold data accuracy and consistency.
• Perform gap analyses to highlight differences between existing business processes and the system's functionalities.
• Oversee the project timeline, monitor progress, and manage potential risks and issues efficiently.
• Deliver training and provide ongoing support to end-users to ensure seamless adoption of the ERP system.
• Identify, design, and implement enhancements to business processes for greater operational efficiency.
• Oversee the operations of all branches to ensure alignment with company standards and objectives.
• Set and monitor KPIs, analyze results, and propose improvement strategies.
• Collaborate in planning and controlling monthly and annual budgets ensuring cost-effective management.
• Coordinate with all departments and HQ in Japan to support business growth.
• Inspect service quality, report issues, and propose solutions to management.
• Represent the operations department in executive meetings and summarize company performance.
• Analyze sales data, service performance, and strategic factors to support decision-making.
Development design of the large air conditioner for buildings (VRF)
Management of Project and Team, and Leader of Chassis Design in development division
[Management]
・Project management of the new model development. and Task management of Chassis design group.
・Make schedules and work allocation, and design reviews, etc.
・Make document for development (specifications, design note, review materials, etc.)
・Coordinate tasks with Factory and Head office (Japan) related parties
・Analyze development issues and consider countermeasures
・Arrangements support for application work for target country with Regulation depertment.
[Design leader]
・Consider design and specifications to meet the requirements from the design base model.
e.g >> Design structure comply with regulation (flame retardant, installation improvement)
>> Adjust operating parameters such as air volume for achieve target spec.
>> Consider microcomputer parameters for new function (fan speed , protection range etc.)
・Evaluation test, consider test items and do the test (prepare , modify , setting , do , report)
・Chassis Design, consider how to design , make design document and review it.
・Chassis detail Design. Modeling and Drawing, Check subordinate.
(External parts, blowers, and electrical equipment boxes sheet metal parts, plastic parts etc.)
・Create Structure tables and assembly procedure document and check it.
・Judgement of Evaluation test, check criteria and check issue items.
e.g. the performance of blowers, transport packing, noise, operate temperature range etc.
• Implements HSE programs and initiatives to meet regulatory requirements.
• Monitors, investigates, and reports injury, illness, and incidents and proposes corrective and preventive actions.
• Provides HSE training for all employees and contractors and ensures safety standards and regulations are applied.
• Conducts HSE risk assessment and proposes preventive protocols to management.
• Ensure that PPE is appropriate, and efficiency provides to work floor in according to operational activity including monthly PPE request and issue in timeframe.
• To inspect and assess the operation of the workplace to comply with the working plan or occupational safety measures.
• Fire prevention system management (Inspection, Preventive maintenance, and other follow as required by law)
• Ordering repairs for unsafe or damaged safety equipment
• Lead of activity for fire prevention, such as Fire drill, fire evacuation etc.
• Other work related to safety, occupational health and environment, such as chemical safety,y etc.
• Oversee and manage accounting and financial operations for overseas manufacturing plants, including cost accounting, cost of production and sales reports, accounts receivable/payable, and full monthly and yearly financial closing in accordance with accounting standards, along with supporting documentation.
• Close monthly and annual cost accounts and accounts receivable, and record product-specific cost of sales and revenue to present to management.
• Prepare and verify production-related expenses, ensuring accuracy in cost accounting entries within the SAP system, and maintain complete accounting documentation.
• Prepare reports and analyze the relationship between production costs, cost of sales, and sales volume by product category.
• Manage payment processes including issuing and recording checks, depositing checks, and maintaining accurate records. Oversee fixed asset transactions and maintain the fixed asset register.
• Act as the key liaison between domestic and overseas plants on operational matters such as machinery maintenance and production management.