• Perform hardware and software installations, configurations, and comprehensive troubleshooting for all desktop computers and IT systems across the company.
• Liaise with internal departments and external vendors or service agencies to coordinate repairs, upgrades, and routine maintenance for computers and peripheral equipment.
• Install, monitor, and maintain local area networks (LAN), corporate email configurations, closed-circuit television (CCTV) systems, and data backup solutions.
• Manage and update the company's IT asset registry, user manuals, inventory logs, and all related technical documentation.
• Provide clear technical guidance, advice, and first-line problem-solving support to resolve day-to-day IT issues for employees.
• Undertake any other operational tasks and technical projects as assigned by line management.
The main responsibility is to coordinate sales operations, manage orders, oversee online stores on E-commerce platforms, and support the sales team to drive sales performance and achieve the company's targets.
• Manage customer orders, prepare quotations, issue invoices/cash bills, and coordinate shipment arrangements with logistics providers.
• Monitor competitors' pricing structures, promotional campaigns, discount programs, and free shipping offers in order to maintain competitive pricing
• Create promotional content and handling customer chats to support sales conversion
• Track competitors' new products, product presentation methods, visual materials, short videos (TikTok/Reels), and product descriptions to apply best practices to the company's online stores
• Review customer feedback and complaints on competitors' platforms to identify pain points and improve products and services
• Collect and consolidate sales data, commission data, and order information from backend systems such as Shopee, Lazada, TikTok Shop, POS, and CRM
• Organize and clean data by removing duplicates, canceled orders, and refunded transactions to ensure reporting accuracy
1. Human Resources Business Partner (Primary Responsibility)
• Partner with business leaders to align HR strategies with business objectives.
• Provide consultation on organization design, workforce planning, talent management, and succession planning.
• Lead performance management and employee development initiatives.
• Drive employee engagement and organizational development programs.
• Analyze HR data and propose strategic actions to improve organizational effectiveness.
• Support change management and organizational transformation initiatives.
• Ensure compliance with labor laws, company policies, and HR governance.
2. General Affairs & Administration
• Oversee office administration and general affairs operations.
• Establish and improve GA policies, procedures, and service standards.
• Manage company assets, office supplies, and vendor relationships.
• Support company events and employee welfare activities.
3. Facility Management
• Manage office buildings and facilities to ensure safety, security, and operational efficiency.
• Oversee maintenance activities, utilities, and facility improvement projects.
• Ensure compliance with safety regulations and related legal requirements.
• Coordinate with external service providers and contractors.
4. IT Administration
• Oversee day-to-day IT administration and user support.
• Coordinate with internal or outsourced IT service providers.
• Ensure IT infrastructure and systems are operating effectively.
• Support IT-related projects and digital transformation initiatives.
5. Shipping & Logistics Administration
• Supervise import/export and shipping administration processes.
• Coordinate with logistics providers, customs agents, and related stakeholders.
• Ensure compliance with customs regulations and company procedures.
• Improve efficiency and service quality of shipping operations.
1. Follow up and respond to quality complain (NCR Report) from the customer and register in the NCR Log Sheet as NCR#YY-0XX.
2. Follow up the investigation and improvement from the supplier such as 8D Report or 5Why Report then submit to the customer.
3. Prepare and submit PPAP for both new part and part change to the customer according to the supplier's request.
4. Collaborate with relevant departments to resolve concerns and identify the root cause, implementing effective countermeasures.
5. Support data and summary report to Manager.
• Product development within the existing beverage sector.
• Menu development for new business initiatives (e.g., confectionery).
• Planning and prototyping of menus and products to support business expansion.
1.Assist to sales and marketing GM to lead the division
2.Sales activities to get an inquires from customers
3.Support the distributor information, main task can negotiate between with customer and factory to find out the best solution about product, payment, delivery
4.Discussing product specifications between customer and distributor
5.Issue quotation and contract of the product to customer
6.Delivery control
7.Payment follow up
8.Visit customers 50% by yourself and 50% with dealers
9.Make a monthly report and support team sales
1. Product & Application Engineering Study and understand company products, systems, and applications Provide technical support for product selection and application design Prepare technical documentation, manuals, and presentations Support internal teams and customers with application-related inquiries
2. Service Engineering Support installation, commissioning, inspection, and maintenance activities Troubleshoot technical issues and support corrective actions Coordinate with customers and internal teams to ensure service quality Learn service standards, safety procedures, and reporting systems
3. Sales Engineering Support sales team with technical proposals and product demonstrations Assist in preparing quotations, technical specifications, and tender documents Conduct customer visits together with sales team Analyze customer requirements and recommend suitable solutions
4. Management Trainee Development Participate in structured training programs and on-the-job coaching Work on assigned projects and continuous improvement initiatives Collaborate with cross-functional teams Prepare reports and presentations for management review
Requirement
• PCB & Component-Level Repair: Diagnose and repair electronic control boards (PCBs) by identifying faulty components using electronic measuring instruments (multimeters, oscilloscopes, signal generators) and performing precise soldering and component replacement.
• Industrial Drives & Motor Controls: Troubleshoot, analyze alarms, and implement corrective actions for AC/DC drives, frequency inverters, servo drives, and motor control systems. Manage drive parameters, including backups, restoration, optimization, and commissioning.
• PLC & HMI System Administration: Diagnose faults in PLC-controlled machinery and HMI applications. Handle all software versions, uploading, downloading, upgrading firmware, and creating secure software archives and parameter databases.
• Electrical Troubleshooting & Field Devices: Read and interpret complex electrical schematics and wiring diagrams to troubleshoot sensors, actuators, relays, power supplies, and control panels.
• Network & Communication Maintenance: Maintain and troubleshoot industrial communication networks to ensure seamless data flow across manufacturing systems.
• Preventive Maintenance & Documentation: Support comprehensive preventive maintenance activities, maintain detailed repair histories, write technical reports, and document all software or firmware modifications.
• Vendor & Supplier Coordination: Collaborate with external machine suppliers during equipment commissioning and coordinate with third-party repair vendors when specialized external service is required.
• Continuous Improvement: Support internal modification projects to maximize production equipment availability, reliability, and efficiency.
• Training & Standard Operating Procedures: Train maintenance personnel in basic electronics troubleshooting and support the creation of clear work instructions and technical standards.
• Promote and sell Automated Warehouse Systems and intralogistics solutions to industrial customers.
• Identify and develop new business opportunities while maintaining relationships with existing clients.
• Understand customer requirements and propose suitable technical solutions.
• Prepare quotations, presentations, and sales proposals.
• Coordinate with engineering and project teams to ensure smooth project implementation.
• Conduct product demonstrations and technical presentations for customers.
• Follow up on sales activities and achieve assigned sales targets.
• Provide after-sales support and maintain customer satisfaction.
• Analyze customer requirements and design automated warehouse and logistics solutions.
• Prepare system layouts, flow diagrams, technical specifications, and proposals.
• Perform capacity calculations and evaluate system performance.
• Coordinate with sales, project, and engineering teams throughout project implementation.
• Support technical presentations and discussions with customers.
• Assist in system installation, testing, commissioning, and troubleshooting when required.
• Communicate with headquarters and suppliers regarding technical matters.
• HR Operations & Payroll Management: Oversee and manage employment regulations, compensation, and employee welfare benefits. Supervise the monthly salary payroll process and administer the Provident Fund, including correspondence with the fund management institution.
• Recruitment & Contract Management: Manage the end-to-end recruitment and employment process for new hires, yearly contract staff, and temporary personnel. Manage, review, and extend external outsource contracts (e.g., outsource drivers and staff).
• Performance & Talent Development: Develop and manage performance evaluation criteria for annual salary increments and bonuses. Analyze job competencies and identify training needs to enhance staff knowledge and skills.
• Employee Relations (ER): Maintain and foster positive employee relationships by organizing internal and external corporate events, company trips, New Year parties, and Corporate Social Responsibility (CSR) activities.
• Compliance, Audit & Governance: Act as the Compliance Liaison (including Business Continuity Planning) and Personal Data Manager. Monitor and implement corporate compliance rules and department regulations. Serve as the primary auditee for compliance, internal, fiscal year, and J-Sox audits.
• Expatriate Support & Government Relations: Coordinate and prepare documentation for expatriate visas and work permits. Contact and submit all required statutory reports to the Social Security Office, Revenue Department, and Labor Protection Office.
• Reporting & Administration: Prepare and submit monthly, quarterly, and annual reports to the Head Office. Maintain and update organization charts, manpower data, leave records, and overtime (OT) reports. Control the corporate seal and review the renewal of group contracts and filings.
• Financial & Asset Control: Verify petty cash expenses, handle company donation matters, and manage the disposal or sale of scrap/obsolete office equipment (excluding IT equipment).
• Committee & Meeting Coordination: Establish and operate the company's Welfare Committee and Safety Committee. Support and prepare related documentation for the Annual General Shareholder Meeting and weekly management meetings, including issuing official meeting minutes.
• General Support: Execute duties in alignment with corporate policies, procedures, and regulations, performing other tasks as assigned by executive management.
• Translate between Japanese to Thai and vice versa for various department depending on requirement (Mainly Production & HR)
• Translate document as assigned
• Coordinate between Japanese staff and Thai staff
• Support Japanese employees in various administrative tasks, such as managing visa and work permit documentation and procedures
• Other tasks as assigned
Manage, verify, and categorize tax invoices and billing documents
Collect data for preparing the company’s budget and investment reports
Analyze accounting transactions, record accounts payable, and prepare payment checks
Verify the accuracy of documents related to the BOI system
Record depreciation expenses for company assets
1 Develop and maintain relationships with existing and potential customers by introducing and promoting .products, mainly to Japanese companies.
2 Manage customer orders and new requirements by coordinating with the design team, and oversee projects from PO confirmation through product delivery and billing processes.
3 Act as a key contact person to communicate and coordinate with both Japanese and Thai customers.
- ติดต่อและเข้าพบลูกค้า ทั้งลูกค้าเดิมและลูกค้าใหม่ เพื่อนำเสนอสินค้าของบริษัท (ลูกค้าส่วนใหญ่เป็นบริษัทสัญชาติญี่ปุ่น)
- ประสานงานเกี่ยวกับคำสั่งซื้อและความต้องการใหม่ของลูกค้า ส่งข้อมูลให้ฝ่ายออกแบบ รวมถึงติดตามและดูแลโครงการตั้งแต่ได้รับใบสั่งซื้อ (PO) จนถึงการส่งมอบสินค้าและออกใบแจ้งหนี้
- ติดต่อประสานงานกับลูกค้าทั้งชาวญี่ปุ่นและชาวไทย
• Collaborate directly with R&D, Project Management, Operations, Manufacturing, and other internal cross-functional teams to develop and release new products for aggressively scheduled programmes in accordance with NPI procedures.
• Participate in internal design reviews for new products and act as the primary owner for Design for Manufacturability (DFM) and test feedback.
• Assist in the definition, development, and implementation of manufacturing test plans for newly released products.
• Validate first-article production units (e.g., golden samples) and factory build processes.
• Communicate effectively with management, internal teams, and global manufacturing sites regarding new project progress and issue resolution.
• Provide clear direction to global manufacturing sites on specific requirements for new products.
• Support internal engineering Bill of Materials (BOM) reviews and Agile BOM implementation activities.
• Coordinate engineering change activities, including ECRs, ECNs, and VECNs.
• Manage the planning, creation, and distribution of new assembly and test instructions.
• Understand and comply with company policies, procedures, laws, and regulations relating to occupational health, safety, and the environment (HSE).
• Support the strategic objectives and targets deployed by the organisation and senior management to achieve intended outcomes.
• Present and sell company products and services to current and potential customers.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals, and sales contracts.
• Establish and maintain current customer and potential customer relationships.
• Manage account service through quality checks and others follow–up.
• Identify and resolve customer concerns.
• Coordinate company staff to accomplish the work required to close sales.
• Follow-up for collection of payment.
• Coordinate shipping schedules and delivery of merchandise and service.
• Support installing, repairing, and training Robot and Welding machine for customers.
• Support customers for analyzing and solving the problem.
• Other duties as assigned.
• Coordinate with Japanese clients regarding accounting, taxation, and payroll services.
• Coordinate with Japanese clients regarding Visa and Work Permit (WP) matters.
• Manage schedules and follow up on client-related tasks.
• Provide Japanese–Thai interpretation during emails, phone calls, and meetings.
• Translate business documents, emails, and other materials between Japanese and Thai.
• Coordinate with both Japanese and Thai staff within the company.
• Support internal and external meetings through interpretation services.
• Monitor project progress and liaise with relevant stakeholders to ensure smooth operations.
※ Handling Accounting, Admin and HR job
1) Make billing notes and send them to the customers, and check AR collection situation
2) Record AR collection in ERP system, and make summary of bank statements
3) Make monthly inventory report by supporting stock check at the end of month
4) Record export sales and import purchase in ERP system based on the exchange rate
5) Make payments, process incoming invoices, and verify receipts/Tax invoice, record in ERP system
6) Manage/Repair office supplies or company assets (car, PC etc), and order new supplies or asset as needed
7) Handle admin job like holding company trip, company party, seminar, making uniform etc
8) Handl Japanese (VISA/WP) application and renewal.
9) Handle salary related job such as payroll, provident fund, social security insurance, attendance etc
10) Other tasks assigned by Managers
To support sales team by preparing quotation and proceeding assigned job
- Make quotation and input data for new project
- Correspond RFQ with supplier
- Update quote regularly based on rule between customer on frequency, exchange rate, copper rate, other material rate
- Follow up on project status and update sheet accordingly
- Coordinate with internal departments to complete customer inquiry
- Providing administrative assistance to supervisor/manager, including data entry, document preparation, and report generation
- Mentor junior members in team
• Key Account & Client Management: Serve as the primary point of contact for strategic accounts, ensuring their logistics needs are met promptly. Proactively manage and resolve customer issues or complaints to maintain high levels of trust and long-term satisfaction.
• Strategic Business Growth: Retain current business volumes and financial targets while actively identifying and generating new business opportunities across the SAO region and global network. Develop and implement tailored strategic plans for key account customers.
• Logistics Solution Design: Gather market and customer insights to fully understand client requirements. Design and propose strategic logistics solutions that drive operational excellence and cost efficiency for the client's future business growth.
• Project & Cross-Functional Coordination: Collaborate closely with internal and external departments across various regions to ensure customer projects are delivered accurately, on schedule, and in alignment with expectations.
• Regional Collaboration: Participate in local country meetings and discussions to capture real-time customer requirements based on situational on-the-ground needs.
• Individual Contribution: Operate effectively as a senior-level individual contributor, driving high-impact results without direct subordinates.
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