• Manage customer service and sales operations, focusing primarily on customer service (over 50%) during the initial stage. \
• Handle day-to-day management of ordering, delivery, importing, exporting, and stock control.
• Maintain and manage accounts for assigned existing customers.
• Travel to customer locations or overseas for business operations as required.
• Transition into a dedicated, full-time role in either customer service or sales after acquiring a few years of experience.
- Acquire new customers and maintain relationships with existing clients.
- Negotiate terms and close sales.
- Provide after-sales service and resolve customer issues.
- Prepare and issue quotations.
- Prepare project cost estimations and budgeting.
**Responsible product: Dust collector
• Maintain existing client and finding new account focusing on Non-Japanese market
• Monitor orders and delivery. New customer/ new product registration.
• Order vs Forecast vs Plan gap analysis
• Support customer request and customer claim
• Understand company product. Prepare sample items or sample kits for customer evaluation
• Price negotiation and update new price to customer
• Prepare and update monthly forecast, production plan, and sales result
• Visit and customer and prepare customer report
• Handle payment issues related to customers
• To design and implement a strategic business plan that expands the company’s customer base and ensure it’s strong presence.
• To find, approach to and talk to new potential customers for the Company’s business.
• To prepare a proposal involving technical, engineering, financial, and contractual expertise of yourself and your colleagues.
• To discuss with contractors, suppliers and manufacturers for the purpose of preparation of proposals.
• To make a presentation of the proposal to potential customers, discussing technical & commercial terms and conditions of the proposal.
• To be responsible for deals from initial approach to customers to signing contracts. (Execution team will succeed the contract execution).
• To handle internal procedures / communication in relation to execution of project development.
• To support and overview company social media and website on regular basis.
**Main client: Factory (Not only Japanese)
**No subordinate
• Strategic Planning: Partner with the Industry Vertical (IV) team head to plan sales and business promotion strategies tailored to the technology and related industries, formulating and actively driving execution plans.
• Strategy Execution & Collateral Development: Gather and analyze regional and global industry insights and best practices in logistics to translate them into impactful sales collateral, while supervising and leading the execution of the global/regional IV strategy to secure opportunities in automotive logistics.
• Regional Collaboration: Collaborate with the IV team head and Regional Head to lead IV sales members across the region and Operating Companies (OpCos), monitoring key milestones and providing essential support, advice, and cooperation to expand know-how sharing.
• Value Proposition & Product Design: Develop unique customer value propositions and commercial models tailored to the industry vertical, collaborating closely with Business Units (BUs) to design new global, IV-specific products and expand logistics schemes specialized for the automotive sector.
• Market Analysis & Enterprise Outreach: Lead the analysis and sales development targeting top companies within major industries to establish a foundation for key accounts, and create educational materials that explain basic logistics characteristics and approach methods to promote a company-wide understanding of the automotive industry.
• Annual Plan Optimization: Execute the annual Industry Vertical Development Plan (IVDP), routinely tracking progress and reporting to the Team Head and Regional Head to maintain a rigorous PDCA (Plan-Do-Check-Act) cycle and continuously optimize performance goals.
・Promote and sell FR products to existing and prospective customers
・Maintain and strengthen relationships with current clients to ensure long-term business partnerships
・Identify and develop new customer accounts and business opportunities
・Prepare sales proposals, presentations, and conduct negotiations with clients
・Achieve sales targets and contribute to overall business growth
・Monitor market trends and customer needs to provide appropriate solutions
・Collaborate with internal teams to ensure customer satisfaction and timely delivery
・There is a possibility of taking on the same responsibilities described above for FL products as well.
• Get business opportunities in application software development for the main Japanese manufacturing company.
• Search business opportunities from the market, and raise the interest of prospective customers by making a communication with our System Engineer.
• Make an effective proposal to prospective customers with our system engineer.
• Follow application software development projects to satisfy customers’ requirements.
• Confirm the customer's budget, expected schedule, and decision-making process.
• Follow up with customer for their decision-making process.
• Make and exchange contracts, such as MSA (Master Service Agreement), SOW (Statement of Work) and so on, between our customers.
• Make a quotation to use the internal system and submit it to the customer.
• Check issuing the billing documents.
• Handle any other matters related to our sales and marketing activities such as events or creating materials.
• Fully responsible for selling and sourcing of assigned products which mainly chemical goods made in Japan
• Work proactively in coordination with the headquarters in Japan, carrying out trial and error to develop new customers in Thailand
• Build and maintain good relationships with existing customers
• Be involved in inventory levels and logistics, taking actions to improve the satisfaction of both customers and suppliers
• Builds business by identifying and selling prospects; maintaining relationships with clients who are local dealers and distributors of tires in the assigned area.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Supports the local distributors and dealers in generating marketing & promotion plans to attract customers.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• To achieve sales targets.
• Builds business by identifying and selling prospects; maintaining relationships with clients who are local dealers and distributors of tires in the assigned area.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Supports the local distributors and dealers in generating marketing & promotion plans to attract customers.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• To achieve sales targets.
• Sales for automotive industry
• New business development
• Existing customer management
• Supplier development
• Communication with Japanese clients and suppliers
• Reporting business activities in Japanese
• Communication with Japanese manager
1. Manage existing clients (20%) and expand to new clients (80%).
2. Serve as the main point of contact for new clients during the NPI (New Product Introduction) phase, coordinating closely with factories and suppliers.
3. Develop new business segments focusing on non-Japanese accounts.
4. Conduct cold calling to make relationship with new client.
5. Conduct market research to expand market for Western clients in the EMS industry.
• This is a new position so they need candidate who has experiences in Sale in western company to sharing knowledge’s together
• Sale area – will talk directly with JP boss when interview time
Managed the sales team to achieve both team and individual sales targets, with a focus on government project sales.
Developed and executed end-to-end sales strategies to achieve business objectives.
Planned and implemented sales strategies for each target market.
Motivated and inspired the sales team to maintain high morale and performance.
Collected and analyzed key sales data and prepared sales team reports.
Presented sales plans and team performance updates to management.
Managed and monitored the sales team's KPIs.
Submitted monthly sales performance reports to supervisors.
Built and maintained relationships with customers through regular communication and site visits.
Resolved issues and challenges related to sales operations.
Ensured all sales activities complied with the company's policies and procedures.
- Diploma (Vocational) or Bachelor's degree in any field.
- 3 years of sales experience.
- Experience working with government organizations (Municipality, SAO, Provincial Administration) is highly preferred.
- Experience selling to industrial, contractor, or government sectors is an advantage.
- Strong communication and negotiation skills.
- Positive attitude, self-motivated, and eager to learn.
- Able to travel for customer visits when required.
- Able to work Monday–Friday and one Saturday per month.
[The Role]:
As a Business Development leader, you will contribute to the overall performance of our Thailand Microsoft business, measured by revenue growth, net new customers, and reference wins. You will have a broad role – part sales, part market maker, part cloud solution specialist, and part Microsoft alliance and partnership management – and will build a strategy focused on winning new customer segments and growing existing customer segments for the long term.
In this role, you will build and execute sales plays, content and tools to build pipeline, and to identify, drive and close Cloud Infrastructure, Security, AI, Data and Applications opportunities, helping win lighthouse customers in key industries and supporting the sales and solutions teams on the rapid close of strategic deals with global and regional solutions teams.
[Accountabilities] :
As a Business Development Manager - you will be expected to:
• Drive business development strategy and activities primarily for Thailand market along with assisting regional teams for opportunities across other Asian markets
• Identify and frame net new business growth opportunities, working in close collaboration with sales, solutions and marketing teams
• Understand customers' overall cloud and digital transformation portfolio, IT and business priorities and success measures to design implementation architectures and solutions aligned to our solutions and services
• Be the Trusted Cloud Advisor and deliver success against sales quota attainment, by cultivating long-term relationships focused on understanding customers' needs and wants; earn trust and gain credibility by utilizing deep technical expertise to design and deliver valued solution architecture(s)
• Be the voice of Microsoft - our cloud partner back into Logicalis to help us shape our strategy and partnerships for long term mutual benefit ensuring senior leaders are aware of our progress and where we must do better
• Develop, share and enable our sellers across customer, market and industry trends and insights including competitive and market dynamics, product and technology trends
• Establish network of relationships with other key ecosystem partners for joint demand generation and amplification of cloud solutions and services
• Plan and drive the sales, consumption and sell-through of our cloud solutions and services portfolio
• Understand and identify customer’s needs through in-depth account planning with sales teams and profiling to win bids and strike innovative deals with pre-sales teams.
[In this role you will spend]:
• 40% time with customers as well as our sellers and pre-sales teams in identifying and developing new cloud opportunities which align to the customer’s technical and business strategy. Working closely with Microsoft as well as engaging with Solutions & Marketing teams on prioritized customers. This includes proposal write up, sizing and presentation to all level in customer organization
• 40% time with Microsoft teams to co-design and co-execute programs and motions to facilitate business development and growth across cloud, security and modern workplace technologies and to capitalize and utilize partner incentives, rebates and other benefits and entitlements
• 20% time working and collaborating with our regional and global teams on go-to-market strategies by providing feedback on current and future market and customer requirements.
• Define and execute territory/account sales plans in assigned territory to meet and exceed sales goals.
• Acquire new accounts and identify new opportunities.
• Develop, manage and report pipeline accurately.
• Manage and track customer and transactional information in a CRM.
• Establish and maintain a strong and trusted client relationship.
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction and repeat business.
- Maintain and develop business relationships with new and existing customers for Solar PV system solutions.
- Identify customer needs and propose suitable Solar PV solutions for commercial and industrial projects.
- Prepare quotations, negotiate commercial terms, and close sales to achieve assigned targets.
- Coordinate with engineering and project teams to ensure smooth project execution and customer satisfaction.
- Conduct market research and monitor industry trends to identify new business opportunities.
- Prepare sales reports, forecasts, and customer activity updates for management.
*Most customers are acquired through the Japanese management's existing network and connections, with minimal new business development required.
**Employees are not required to report to the office on days when they have customer visits.
・Proposing and selling conveyor and robot palletizer systems
・Following up exisiting clients
・Visiting client sites, hearing requirements, and proposing optimal solutions
・Preparing quotations, cost calculations, proposal documents, and drawings
・Supporting Japanese management
・Promoting AGV/AGF automated transport equipment and new business initiatives in the future
・Proposing and selling conveyor and robot palletizer systems
・Developing new clients
・Aggressive new business development targeting local companies
・Visiting client sites, hearing requirements, and proposing optimal solutions
・Preparing quotations, cost calculations, proposal documents, and drawings
・Promoting AGV/AGF automated transport equipment and new business initiatives in the future
・Proposing and selling conveyor and robot palletizer systems (Core responsibility)
・Developing new clients
・Aggressive new business development targeting local companies
・Visiting client sites, hearing requirements, and proposing optimal solutions
・Preparing quotations, cost calculations, proposal documents, and drawings
・Promoting AGV/AGF automated transport equipment and new business initiatives in the future