- Coordinate with customers and suppliers factories
- Support translation between Japanese and Thai
- Handle sales documents
- Review and check ingredient and sub-ingredient whether comply regulation
- Review Customer Product Specification
- Accompany guests from Japan
- Other tasks as assigned
• Prepare sales reports for meetings and generate Monthly report
• Interpret during the meeting ( Thai-Japanese and vice versa)
• Support the Trainer and Sales team by translating training documents & emails or preparing documents for meetings, etc.
• Sale team working time & shift checking. And sales team expense checking.
• Support On-counter activity such as data generation, GWP stock check, etc.
- Occasional perform as a Translator or communication support between Japanese Managements and customers
- Sometimes may also perform as a Translator in reading or writing as per business assignment, e.g., e-mail, quotations, etc..
- Coordinate with all concerned party(ies) to get the cost to provide a quotation to customers
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Follow up with customers and overseas inquiry(ies), e.g., shipment status, delivery process, related documents, billing, claim, and other requirements (if any)
- Assist the Sales team in coordinating customer’s orders and ensuring timely delivery
- Monitor daily e-mails and business requirements from internal and external parties
- Occasional monitor cargo movement and give advice to Operation Team for smooth cargo handling
- Maintain and develop business relationships with new and existing customers
- Other responsibilities as per Company/Manager’s Assignment
- Support Japanese Manager
- Occasional perform as a Translator or communication support between Japanese Manager and customers
- Perform as a Translator in reading or writing as per business assignment, e.g., e-mail, quotations, etc..
- Coordinate with all concerned party(ies) to get the cost to provide a quotation to customers
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Follow up with customers and overseas inquiry(ies), e.g., shipment status, delivery process, related documents, billing, claim, and other requirements (if any)
- Assist the Sales and own team members in coordinating customer’s orders and ensuring timely delivery
- Monitor daily e-mails and business requirements from internal and external parties
- Monitor cargo movement and give advice to Operation Team for smooth cargo handling
- Maintain and develop business relationships with new and existing customers
- Other responsibilities as per Company/Manager’s Assignment
• Service for all admin work such as photocopier, and maintenance office equipment.
• Control maid and driver and calculate their Overtime.
• Purchasing office supplies and office equipment.
• Made bookings for hotel, flight, golf, restaurant, and car rental.
• Contract with building for maintenance, car parking, etc.
• Take care of staff benefits such as health insurance, health checking, and driver uniform.
• Support another job that was assigned by a superior.
• Manage and monitor Sales admin team targets by identifying the targets gap and ensuring that team members achieve the individual and team targets as well as finding preventive solutions against the target gap.
• Maintain good relationships with internal and external clients to gain long-term business partnerships.
• Act as a mentor for team members to ensure they perform their tasks efficiently.
• Review, validate, and approve documents from team members before sending them to the relevant parties.
• Other related jobs
- Support Japanese Manager
- Manage various administration jobs
- Human resources duties including new personnel hiring
- Various applications and information verification for company establishment
- Support the launch of new businesses such as warehouse operations
- Perform as a Translator or communication support between Japanese Manager and relevant government agencies or Other Relevant agencies
- Interpretation, translation tasks and other necessary communications
- Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities
- Monitor daily e-mails and business requirements from internal and external parties
- Correspondence with the headquarters in Japan
- Complies with government requirements, anticipating legislation, advising management on needed actions
- Other related duties as required
1. Responsible for dealing with clients/customer
2. Find new customer
3. Paper work such as quotation, drawing, PPAP and other additional document
4. Dealing with several department such as sales co, QA, warehouse and etc.
5. Join inside and outside meeting
6. ISO's job
7. Other as assigned
• Assisting the Japanese manager (including Japanese interpretation).
• Recording the activities of the engineering staff in Japanese.
• Recording repair work logs for each site in Japanese.
• Creating documents using Excel, PowerPoint, and Word in both Japanese and Thai.
• Performing other administrative tasks.
• Marketing task: mainly launching/renewal products by
developing STPC and 4P strategy with related departments,
including HQ in Japan and branches all over the world
• FC or Cosmetic products, such as puff or wipes
• Manage Sales and Profit effectively
• Import/export, delivery arrangements and document preparation
• Preparing related accounting documents
• Taking charge of adimin task in office
• Other related jobs
- User support utilizing Japanese FAQs
- Registration and modification management of the Japanese FAQ system
- Providing business support via PC and email in Japanese
- Other admin support tasks
- Other tasks as assigned
- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
• Answer all incoming calls in a friendly, energetic, and efficient manner.
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guideline
• Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Offering a personalized and customized reservations and customer service experience
• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
• Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
• Meet personal and team sales targets
• E mails handling for Reservations and Customer service activities
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Other related duties assigned as needed
【General Affairs】
- BOI and Foreign Documents Management: Handling BOI (Board of Investment) matters and foreign documents such as B visas, 90-day reports, TM30, and visa extensions.
- Internal Service Vendor Management: Managing relationships with 20-25 active vendors, including handling lease agreements and service contracts (e.g., for vehicles and office equipment).
- Office Supplies and Expense Management: Purchasing and managing office supplies, as well as overseeing basic expenses and inventory.
- Coordination: Coordinating company drivers to ensure smooth operations, and supporting event management such as arranging Ibaraki Prefecture Association meetings and golf course bookings.
【Accounting】
- Basic Accounting Tasks: Processing accounting vouchers (accounts payable, accounts receivable, payroll vouchers, withholding tax vouchers), internal expense reimbursements, invoice issuance, and management of accounts receivable and payable.
- Payroll and Payments: Performing initial payroll calculations and preparing documents for monthly and interim payroll for the accounting firm.
- Tax Management: Handling simple tax payments and stamp duties.
【Other】
- Support for Internal Consultants: Providing assistance with document translation, copying, and other tasks as needed.
• Contact Production Control at HQ in Japan.
• To coordinate with Sales Division for delivery product and confirmation schedule.
• Perform Delivery control, and shipment arrangement.
• Reminded the critical item delivery with the Japanese Manager and Sales Division.
• Reminded the excess stock report to all of the Sales team for clearing and next action for selling.
• Coordinating with the Sales team and colleagues in the overseas sales office and other Departments.
• To do other tasks as assigned.
- Receiving POs from customers and sending confirmation emails
- Coordinating schedules with manufacturers
- Processing orders (creating POs/POAs)
- Requesting updates and creation of label information from manufacturers
- Requesting necessary information from manufacturers
- Coordinating schedules with customs brokers
- Confirming documents with customs brokers
- Uploading export documents (for the US)
- Confirming documents with the shipping department (Japan side)
- Requesting payments to manufacturers
- Obtaining product information (quotations, specifications, samples, etc.)
- Negotiating with vendors (including taste testing and factory visits)
- Creating quotations
- Arranging samples
- Attending exhibitions
- Other tasks as needed
- Manage various administration jobs
- Office support/Sales support assistance
- Prepare and handle of business documents related to export operations
- Requesting and preparing quotations
- Correspondence with the headquarters in Japan
- Assistant to the Japanese manager (arranging business trips, schedule management, etc.).
- Other related duties as required
• Office support to warehouse team and carry internal procedures for DMS operations
• Preparing, organizing and storing information in paper and in digital form
• Respond to customers' requirements and assignments from supervisors
• To support the regulations matters
• Prepare reports in English
• To support in billing (collecting data for billing and issuing in voices) to customers and support in monthly closing