• Provide administrative and coordination support to the Japanese General Manager
• Accompany the GM to client meetings and assist with on-site coordination when required
• Prepare and manage documents such as quotations, reports, and other related paperwork
• Coordinate with internal teams and external clients to arrange meetings and schedules
• Handle general secretarial duties and ensure smooth day-to-day operations
• Support communication between the GM and local stakeholders
1. Multilingual Administrative Support (Thai / English / Chinese)
• Provide administrative assistance including document preparation, translation, and basic interpretation support between
Thai, English, and Chinese business communications.
• Draft, translate, and maintain correspondence, reports, meeting materials, and internal documentation in multiple languages as required.
• Support coordination with internal teams, external partners, and service providers where multilingual communication is required.
• Ensure accuracy and consistency of translated materials in line with company standards and confidentiality requirements.
2. GM & Project Support
• Support the General Manager (GM) in daily administrative and coordination tasks including schedule coordination, meeting preparation, follow-up actions, and documentation.
• Assist assigned Project Managers with project-related administrative tasks, including task tracking, meeting coordination,
document control, and status follow-up.
• Support clearly assigned tasks on a case-by-case basis, as separately instructed by the GM or Project Managers.
• Facilitate smooth communication and task alignment between projects, administrative functions, and relevant stakeholders.
3. Coordination & General Support
• Maintain organized records of documents, communications, and project-related materials.
• Monitor and follow up on assigned action items to ensure timely execution.
• Design and develop artwork and visual materials for the company’s marketing and branding activities.
• Create, revise, and retouch artwork for both online and offline media, including:
- Facebook and Instagram graphics
- Brochures and leaflets
- Product labels and packaging
- Signage, logos, stickers, and POSM materials
• Ensure all designs are aligned with the company’s brand guidelines and assigned concepts.
• Prepare print-ready artwork files for production and printing purposes.
• Translate printed materials such as brochures, product leaflets, and product labels from Japanese or English into Thai.
• Design and arrange Thai-language artwork layouts in an attractive and professional manner.
• Support the marketing team with creative ideas and visual concepts.
• Occasionally assist with Japanese interpretation tasks when required.
• Keep up to date with current design trends and continuously develop creative skills.
• Lead and manage customer service, order processing and warehouse operations to ensure seamless end-to-end fulfilment and high service reliability
• Oversee daily handling of customer enquiries, order management and issue resolution, ensuring prompt, accurate and professional responses across all channels
• Drive excellence in customer experience across all touchpoints, maintaining high standards of responsiveness, accuracy and service quality
• Establish, monitor and continuously improve key service KPIs, including response times, order accuracy and complaint resolution
• Manage escalations from retail partners and internal stakeholders, ensuring timely and effective resolution
• Oversee logistics and distribution operations, coordinating with third-party logistics providers, warehouses and internal teams to ensure efficient inbound and outbound flows
• Ensure compliance with shipping regulations, customs requirements and local legal standards
• Optimise transportation, warehousing and distribution processes to enhance efficiency and reduce operational costs
• Manage inventory control, including stock accuracy, stocktaking and inventory optimisation
• Monitor delivery performance, resolve logistics issues and drive continuous improvement through data-driven insights and technology adoption
• Drive process excellence across the end-to-end supply chain, ensuring standardisation, efficiency and compliance with internal policies
• Ensure effective utilisation of systems and tools (e.g. ERP, CRM and planning platforms) for order management, inventory control and reporting
• Develop and maintain regular operational reports and dashboards, covering service levels, inventory performance and forecast accuracy
• Identify and implement process improvements, including digitalisation and automation initiatives in collaboration with regional or global teams
• Lead, develop and coach the customer service and supply chain team, fostering a culture of accountability, collaboration and continuous improvement
• Define clear roles, objectives and performance metrics, conducting regular performance reviews and supporting capability development
• Collaborate closely with Sales, Marketing, Finance and other functions to align on forecasts, campaigns and customer requirements
• Ensure full compliance with internal quality standards, company policies and regulatory requirements
• Support audits, certifications and internal controls as required
• Identify operational risks across service and supply chain functions, implementing mitigation plans and business continuity measures
• Manage team to contribute, monitor, analyze, report, and coordinate with Sales.
• Identify and manage the team targets.
• Improve department operation and Standard.
• Collect & Keep margin reduction document and make analysis report by quarter.
• Oversee team in support Sales to operate document (Quotation & Contract signed)
• Oversee Tracking, record and process Fine Ticket management operation.
• Oversee process RPA for Fine Ticket, M-Flow and Delay Payment.
• Manage document control, review document details and submit documentation related to Sales department process into Document management system.
• Managing M-Flow penalty charge received for SMAT.
• Work closely with relevant parties regarding documents submission e.g., lease agreement, payment confirmation letter, credit investigation, request order, purchase order, confirmation letter, and other related documents.
• Oversee and motivate team members to achieve the individual and team target.
• Summarize and report issues that occurred and may affect the target to relevant parties on a regular basis.
- To answer the telephones promptly, courteously and following the relevant judging standards
- Reply to email, chat, telephone, or face-to-face inquiries
- To accurately take and process all cancellations and amendments
- Resolve administrative problems and inquiries
- Manage restaurant admin duties e.g. cash claims, menu and vouchers printing, invoice etc..
- Maintain orderly filing and documentation system
- Full knowledge of relevant restaurant information
- Prepares budgets, schedules, and other organizational reports as needed
- Customer service
- To maintain service standards
- Other duties as assigned
We are seeking a polished, intelligent and highly discreet professional to provide first-class executive support at senior management level. The ideal candidate will be mature, commercially aware and capable of operating with sound judgement and composure in a dynamic corporate environment.
• Provide comprehensive administrative support to senior executives, including diary management, preparation of correspondence and documentation, and coordination of domestic and international travel arrangements.
• Organise and coordinate management meetings, board-level sessions and corporate events, ensuring seamless execution and professional presentation at all times.
• Oversee the management of official company documentation, including the issuance of certified copies and liaising with the Department of Business Development (DBD) to obtain updated statutory documents when required.
• Undertake special assignments and lead cross-functional initiatives on behalf of senior management, ensuring timely delivery and alignment with organisational objectives.
• Act as a trusted liaison between executives and internal departments, facilitating clear communication and ensuring appropriate follow-up on key matters.
• Handle confidential and sensitive information with the utmost discretion and integrity.
Perform additional duties as reasonably assigned by supervisors.
• Handles domestic logistics, import and export operations, data entry, and internal process monitoring to meet departmental goals. Also supports GM, AGM, and sales team in business activities.
• Support in coordinating shipping related assignments for mainly copper scrap business.
• Manage delivery schedule for each contract, ensure docs are correct, deliver the docs timely before the cargo delivery.
• Resolve potential issues between suppliers and customers directly and/or communicate through oversea branches or other team members.
• To understand the proper business process, internal rules and input in the system properly.
• To enhance working skills/communication skills, join several seminars/training sessions
• Contact Production Control at HQ in Japan.
• To coordinate with Sales Division for delivery product and confirmation schedule.
• Perform Delivery control, and shipment arrangement.
• Reminded the critical item delivery with the Japanese Manager and Sales Division.
• Reminded the excess stock report to all of the Sales team for clearing and next action for selling.
• Coordinating with the Sales team and colleagues in the overseas sales office and other Departments.
• To do other tasks as assigned.
• Clinic reception and medical interpretation
• Assisting and guiding patients
• Providing support for medical interpretation(Onsite, Online)
• Performing various administrative tasks necessary for clinic operations
• Joining One-month training period provided
• Other related jobs
• Provide Japanese-Thai interpretation at customer meetings
• Hosting visitors from other contries (includes driving)
• Arrange flights, restaurants for business dinners, and other necessary bookings
• Managing suppliers
• Handle various support tasks as needed
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