• Develop, design, and enhance the enterprise-wide data strategy to align with and support the achievement of corporate objectives
• Generate monthly and quarterly performance-based incentive compensation reports for sales teams
• Design, build, and maintain reports using SQL queries, Microsoft Excel, and Business Intelligence platforms
• Establish a comprehensive framework of principles to ensure data integrity across business
• Enforce policies and procedures to safeguard the security and integrity of company databases and application systems (including but not limited to ERP, CRM, BI, Data warehouse, external interfaces etc.)
• Ensure that the Data Architecture strategy and roadmap are fully aligned with both business objectives and technology strategies
• Create and maintain essential Enterprise Architecture artefacts, including Entity Relationship Models, data dictionaries, and taxonomies, to enhance data traceability
• Provide technical oversight for solution delivery, ensuring the development of business-driven solutions that adhere to enterprise architecture and data governance standards
• Define and implement key performance measures for data integration and quality
• Collaborate with strategic marketing teams across product lines to promote and enhance the utilization of data resources and tools
• Provide support to end-users by leveraging a deep understanding of company systems,
• Be an advocate of data security principles and ensure appropriate security practices are embedded in any data strategy
• Actively contribute to the evolution of the company’s Data Governance practices, influencing the adoption of data standards
• Collaborate with third-party data suppliers to develop specifications that align with the enterprise data architecture
• Other duties and projects as assigned
IT Process
• Manage software licenses and software contracts
• Manage and maintain the company's IT assets
• Coordinate the procurement of IT equipment
• Manage user accounts for employees
IT Infrastructure Support
• Provide initial support and troubleshooting for endpoint software, hardware, server, and network infrastructure
• Provide initial support and troubleshooting for Cloud/Infrastructure, including:
• O365 cloud service (Azure AD, Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, Defender, WIP, and others)
• AWS (Amazon Web Services) - Active Directory, File Server
• On-premise Server - Active Directory, File Server
• Network infrastructure: SD-WAN, Cisco Wi-Fi controller, Cisco access point, Cisco L2/L3 SW, Cisco router
• IP Phone System on Cisco CUCM